Management 1

Card Set Information

Management 1
2012-10-13 21:11:31

Management and Leadership Packet
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  1. Management characteristics 
    • planning
    • budgeting
    • organizing
    • staffing
    • controlling
    • problem solving
  2. leadership characteristics
    • create vision
    • create strategy
    • communicating
    • setting direction
    • motivation action
    • alligning people 
  3. Management definition
    making systems of people and technology run efficiently and effectively day after day

    strive for order and stability, tactical approach, concerned with operational details, a career 
  4. leadership definition
    create systems that managers can use and transform those systems to grow and evolve 

    strive for change, strategic approach, concerned with mission and vision, a calling 
  5. Born leadership theories
    nature- certain personalities born with that do not change over time

    nurture- abilities and behaviors and skills gathered over time

    situational- good or bad leader is dependent on the situation 
  6. 3 leadership styles 
    • authoritarian leader
    • participative leader
    • delegative leader 
  7. authoritarian leader (autocratic)
    clear expectations as to what needs to be done, when it needs to be done, and how it needs to be done

    make decisions without input from others
  8. When to use authoritarian leadership
    • little time for group decisions
    • new or untrained staff
    • leader is most knowledgable
    • staff do not respond well to other styles
  9. When to NOT use authoritarian leadership
    • low morale
    • high staff turnover
    • staff expects their opinions to be heard
  10. Participative leader (democratic) 
    • offer guidance to the team 
    • allow input from the group
    • encourage group participation but the ultimate decision is retained by the leader
  11. When to use participative leadership
    • to increase morale or motivate group
    • encourage creativity 
    • staff is highly skilled and experienced
  12. When to NOT use participative leadership
    • time is limited
    • more cost effective to leave decisions to manager
    • cannot afford mistakes
    • leader feels threatened 
  13. Delegative Leadership (laissez faire)
    • offer little to no guidance to group members
    • leave the decision up to the group
  14. When to use delegative leadership
    • staff is qualified and highly trained
    • staff should have prode in their work
  15. When to NOT use delegative leadership
    • can lead to a lack of motivation
    • staff feels insecure 
    • manager cannot provide feedback 
  16. Authentic Leadership-

    inspire people with the greater good and genuine 
    • pursue their purpose with passion
    • practice solid values
    • leading with their heart and head
    • establishing relationships 
    • demonstrating self dicipline 
  17. Primal Leadership
    leading with emotional intelligence 

    • self awareness= accurately perceive own emotions
    • self management= managing emotion reactions to situations
    • social awareness= accurately pick up on others emotions
    • relationship management= use awareness of emotions to manage interactions  
  18. toxic leadership
    leave the organization worse thatn when it started, abuse power

    • lack concern for subordinants
    • personality technique has a negative impact
    • leader is motivated by self interest 
  19. Power types
    power= influence potential

    • legitimate power
    • reward power
    • coercive power
    • referent power
    • expert power 
  20. Legitimate power
    person may make demands and expect obedience from others due to a title 
  21. Reward power
    people with titles may provide compensation or rewards for employees
  22. Coercive power
    people with titles pay punish for non compliance 
  23. Referent Power
    power is based on percieved worthiness
  24. Expert Power
    power is based on a persons skills and knowledge