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Innate Neurological Programs
the automatic nonverbal reactions to stimuli that we are born with.
Expectancy Violations Theory
If someone gets on an elevator and stands right next to you, it’s violating your expectations of a norm.
Nonverbal Communication: Substituting Relationship
instead of saying yes, you nod your head.
Nonverbal Communication: Complementing Relationship
you nod your head and say yes at the same time.
Nonverbal Communication: Conflicting Relationship
when you say you're fine but you're crying
Nonverbal Communication: Accenting Relationship
when you are mad at someone you punch them while you're yelling at them.
study of how your face communicates
study of how your eyes communicate
study of the movement of your body in nonverbal communication
- gestures that have a direct verbal translation
- ex: sign language
- study of touch as communication
- ex: hand on shoulder, kissing
the study of posture and the way a person walks and stands.
- the study of how a person chooses to adorn their body
- ex: clothing and jewelry, makeup
- 4 types of distance
- the study of how people perceive their personal space.
- 1. intimate distance
- 2. personal distance
- 3. social distance
- 4. public distance
- these people use their left brain more.
- logic, language, rational thinking
- these people use their right brain more.
- are more creative and rely on intuitive thinking.
- like the US
- speakers put many words in to get their message across
speakers don't use many words and expect the listener to guess the context.
- we can listen to see who or what is making noises
- or if there is a noise that's unusual
listening in order to recognize and retain the information in a message
- listening to someone else's problems.
- important in therapists
- evaluating the message
- sales pitches, campaign speeches
- listening for enjoyment
- ex: music, comedy
you don't pay attention to the speaker right before you because you're anxious for your presentation
when you categorize information into different "folders" in your brain
intrapersonal communication within yourself
the accumulation of knowledge about yourself.
the comprehending, organizing and storing of ideas.
when your actions don't match your values
The Different Types of Selfs
- ideal self
- public self
- real self
when you're nervous about public speaking.