The flashcards below were created by user
shannonm2003
on FreezingBlue Flashcards.
-
What is the ability to resist illness when under stress
hardiness
-
what is having healthy responses to stressful circumstances or risky situations
resilience
-
what involves using problem-solving abilities and believing that one can cope with adverse or novel situations
Resourcefulness
-
what is being sensitive to issues related to culture, race, gender, sexual orientation, social class, economic situation and other factors
culturally competent
-
what are the phases of anger
- triggering phase
- escalation phase
- crisis phase - peak
- recovery phase
- post crisis phase
-
what are some components of a therapeutic relationship
- trust
- genuine interest
- empathy
- acceptance
- positive regard
- self-awareness and therapeutic use of self
-
what are the phases of a therapeutic relationship
- orientation - background info, meet, etc
- working - includes problem identification and exploitation
- termination
-
what nursing behaviors diminish a therapeutic relationship
- inappropriate boundaries
- sympathy/encouraging client dependency
- nonacceptance and avoidance
-
What is the nurses role in a therapeutic relationship
- teacher
- caregiver
- advocate
- sometimes parent surrogate
-
what is the intimate zone
- 0-18 inches
- spouses, parents with young kids
-
what is the personal zone
- 18-36 inches
- between family and friends talking
-
what is social zone
- 4-12 feet
- communication in social and business settings
-
what is public zone
- 12-25 feet
- speaker and audience
-
What are some therapeutic techniques
accepting, broad openings, consensual validation, encouraging comparison, encouraging description of perceptions, encouraging expression, exploring, focusing, formulating a plan of action, giving info, giving recognition, making observations, offering self, presenting reality, reflecting, restating, seeking info, silence, summarizing
-
What are some non-therapeutic techniques?
advising, agreeing, belittling feelings expressed, challenging, defending, disagreeing, giving approval, giving literal responses, interpreting, introducing an unrelated topic, stereotyping, probing, reassuring, rejecting, using denial
|
|