SCT Chapter 1 Cards

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  1. Operations management is concerned primarily with stable products and processes.
    That is, inputs are trans-formed into products or services following stable, well–specified processes.
  2. A major concern of operations manager is reducing the variable cost of production
    Mass production, hand in hand with mass markets, made it possible to reduce the cost of developing and producing a product, as well as the capital invested in its production processes, to a relatively small fraction of the product's total unit cost
  3. The major responsibility of operations manager is to control the flow of materials (And/or information) through a sequence of process steps
    Operations management tends to emphasize the scheduling and monitoring of production batches through a process, as well as materials handling, inventories, expediting and throughput time.
  4. The organizational unit of analysis is an operating unit
    The rationale is that within such a bonded organization a manager can exercise control–that is, make decisions and directly oversee their implementation.
  5. Your Competitors are your enemies, and the key to prevailing against them lies in differentiation.
    Companies seek to develop products and processes that are both different and superior, preparatory in fact, If possible.
  6. Total quality management (TQM)
    an integrative philosophy of management for continuously improving the quality of products and processes.
  7. Just in time production scheduling (JIT)
    production strategy that strives to improve a business return on investment by reducing in-process inventory and associated carrying costs
  8. Business process reengineering (BPR)
    is the analysis and design of workflows and processes within an organization.
  9. Dependability
    Caterpillar, IBM, and Sysco are often cited as companies that have benefitted from this strategy
  10. Complementors
    Microsoft came out on top because they took advantage of this principle
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SCT Chapter 1 Cards

Chapter 1 study Guide
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