OLS 252 Chptr 20
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people who drive change
Lewin's Change Model
Unfreeze. Movement and Transistion. Refreezing.
driving forces for change
technology, nature of the workforce, international effects, mergers, economic shocks.
why people don't like change.
disrupts their habits and threatens their security
why many organizations find it difficult to change
organizations have group inertia
how to get people and organizations to change
education, participation, support, economic incentives, increase communicaitons, negotiation, coercion.
What would you like to do?
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