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OLS 252 Chptr 4
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how to understand a person's behavior
understand their values
terminal values
are the end states that you hope to achieve
instrumental values
are the means of achieving terminal values
attitudes
cognitive. affective. behavioral.
cognitive dissonance
a conflict between two values or between values and behavior
organizational commitment
the extend to which people believe in the organization and see themselves as part of it
responses to job dissatisfaction
Active/Passive. Constructive/Destructive.
Author
Anonymous
ID
18041
Card Set
OLS 252 Chptr 4
Description
Values and Attitudes
Updated
2010-05-06T02:52:47Z
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