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apron
the lining attached to the undersurface of the foot panel of the casket and/or a component part of the throw (overlay/overthrow) which exrtends downwardinto the body of the casket
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Arm
bracket
the part of the casket handle that attaches the bar to the lug (ear)
usually only on swing bars
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average
mean
the sum of a group of numbers divided by the number of units.
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median
a value in an ordered set of values that represents the midpoint, whereby there are an equal number of, values above and below the midpoint value.
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mode
the number that occurs most frequently in a listing of numbers.
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base
the lower or supporting part of a monument, in some monuments, there may be a first, second, and third base.
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bronze
a metal alloy consisting of 90% copper with tin and sometimes zinc comprising the other 10%
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cap
lid
the topmost part of the casket shell, including the ogee, crown, pie, and header.
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cash advance item
any item of service or merchandise described to the purchaser as a "cash advance," "accommodation," "cash disbursement," or similar term; any item obtained from a third party and paid for by the funeral provider on the purchaser's behalf.
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casket
- a rigid container which is designed for the encasement of human remains and which is usually constructed of wood, metal, or like material and ornamented and lined with fabric (FTC);
- a case or receptacle in which human remains are placed for protection, practical utility, and a suitable memory picture;
any box or container of one or more parts in which a dead human body is placed prior to interment, entombment, or cremation which may or may not be permanently interred, entombed, or cremated with the dead human remains.
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casket display equipment
- 1. distance from the floor and the bottom of the casket should be between 26"-30"
- 2. casket stand (casket standard) - single rack or support for casket display
- 3. Casket rack - double rack to display 2 caskets top and bottom
- 4. church truck - collapsable support for a casket used for service, outside, funeral home
- 5. bier - a rigid, movement casket support used in state rooms and funeral home chapels
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Broadcloth
Casket exterior covering material
a twitled, napped, woolen or worsted fabric with a smooth lustrous face and dense texture.
A fabric usually made of cotton, silk, or rayon woven in a plain or rib weave with a soft semi-gloss finish.
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Plush
Casket exterior covering material
a woven cloth with a nap exceeding 1/8th inch.
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Doeskin/Moleskin
Casket exterior covering material
- a heavy durable cotton fabric with a short (1i8th inch or less), thick, velvety nap on one side;
- woven cloth with a suede-like appearance with a nap of less than 1/8'n inch which is used as an exterior covering material for caskets.
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Canvas
Casket exterior covering material
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Felt
Casket exterior covering material
made mostly with cotton or polyester
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Cenotaph
a monument erected to the memory of the dead, with the dead human body not present.
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Epitaph
an inscription placed on a monument to commemorate the deeds or qualities of the departed.
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Consumer Value lndex
(CVI)
the percentage derived by dividing the wholesale cost of the merchandise by the retail price of the merchandise.
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Copper
a malleable, ductile, metallic element having a characteristic reddish brown color.
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Crown
(Swell)
the uppermost part of the cap of the casket, extending from rim to rim; everything above the rim.
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Deceased viewed in regular half couch casket?
from the waist up
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Deceased viewed in perfection half couch casket?
from the hip up
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Demonstration group/Educational group
three or four caskets utilized to educate the selecting party regarding the elements of casket construction.
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Escutcheon
Corner
protective or ornamental shield
used for decorative or aesthetic value
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Extendover
the portion of the casket interior which extends over the top body molding (body ledge) for aesthetic value,
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Ferrous
any metal formed from iron (steel or stainless steel).
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Gasket channel
- found on cut top gasketed caskets; is an integral part of the foot panel header on gasketed caskets;
- the function is to hold the transverse gasket to seal the space between the head and foot cips.
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Graduated recovery
the return of money produced by varying the amount expected on each selection.
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Increasing graduated recovery
- entry level merchandise receiving a relatively low markup;
- high end merchandise receives a higher markup;
- Rewards consumer who chooses to spend the least.
- Funeral Director receives lowest amount of profit.
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Decreasing graduated recovery
upper range caskets receive markups that are comparatively less than those applied to entry level casket;
consumer receives more value for thier money and encouraged to buy up.
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Modified graduated recovery
- entry level casket has mark up slightly less than high end;
- entry level should remain in a range of affordability for most consumers.
- encouraged to buy better quality merchandise to receive more value for thier money.
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Consumerized Pricing Method
pricing to cost is more familiar to customer
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Hermetically sealed
airtight; impervious to external influence; completely sealed by fusion or soldering.
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Ferrous casket thickness
20, 18, 16 gauges
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Non-ferrous casket thickness
32 & 48 oz
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ziegler case/metal case
transfer container
a gasketed container which can be used as an insert into a casket or as a separate shipping container
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Infant & children's caskets
- 18" - 5' in length
- size increases in six inch increments
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transfer container
must comply with ATA guidelines for air shipment of human remains
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Air tray
transfer container
consists of a wooden tray with a cardboard covering for the casket
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wood box
transfer container
- sturdy, made of solid wood
- used to transport on a train or boat
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combination case
transfer container
transfer container consisting of a particle board box with a cardboard tray and cover to satisfy shipping regulations
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methods of sealing vaults
- top seal - groove seal - method that utilizes epoxy compound in conjunction with a tonge and groove closure at top edge of vault
- air seal - it utilizes the air pressure created by placing dome of vault onto base
- double seal - utilizes principal of air seal in conjunction with epoxy material at junction of dome and base
- end seal - utilizes a rubber gasket held in place on head section of vault
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Oversized caskets increase in length?
3" in length
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Oversized caskets increase in width?
2" in width
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square
shell design
ends and corners
corners are at right angles
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round
shell design
ends and corners
corners are curved in a circular shape
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octagon
shell design
ends and corners
has 8 sides and 9 angles but not wedged shaped
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elliptic
shell design
ends and corners
- ends are in shape of a half circle
- half-moon semi lunar shape
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flaring side square
shell design
side (body panel)
sides & ends flair out from bottom to top
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vertical side square
shell design
side (body panel)
- casket bodystyle with the body sides at a 90 degree angle to the bottom
- "state" casket
- least expensive to manufacture
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urnside
shell design
side (body panel)
- casket design in which the body panels display the shape of an urn
- it is the most expensive shell design to manufacture
- traditionally it is the ultimate or finest casket shell design in the industry
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Volume of container for cremated remains
suggested minimum volume of the container is 200 cubic inches
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vault
an outer enclosure which offers protection from the rearth load as well as possessing sealing qualities
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materials used in vault construction
- concrete - artificial stone-like material
- metal - ferrous & non-ferrous metals, vault std steel gage is 12, 10+7 also available
- steel
- stainless steel
- copper
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standard dimensions of a vault
30"W x 86" L x 24 1/4" H
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vaults measured by
inside dimensions (ID)
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Wood by-products
- Corrugated fiberboard
- Composition board - they are particles of wood bonded together with a waterproof glue
- - the different types are distinguished by the size of the particles of wood used
- pressed board
- particle board
- fiberboard
- hardboard
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Ogee/Rim
ari "S" shaped molding that is a component part of the casket top.
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Overlay/Overthrow/Throw
- the aesthetic covering for the foot cap or inner foot panel of the
- casket.
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Markup
the difference between merchandise cost and selling price.
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Iron
heavy, malleable, ductile silver white metallic element that readily oxidizes in moist air
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Pie
Fishtail
the wedge shaped portion of the cap or lid at each end of the crown
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Body ledge
Top body molding
a molding along the uppermost edge of the body panels
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Twill weave
Lining material
a textile weave in which threads are crossed over one another to give an appearance of diagonal lines
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Lining
material that is visable to the public
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Velvet
Lining material
a fabric of silk, cotton, and possibly rayon, with a short, dense nap or pile
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Crepe
Lining material
a thin crinkled cloth of silk, rayon, cotton, or wool that is used in casket construction as a lining material
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Satin
Lining material
a fabric woven to create a smooth lustrous face and dull back
also used as an exterior and interior material on infant caskets
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Linen weave
Lining material
a type of casket lining material that is fabric woven to look like linen
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Linen
Lining material
- a fabric made from flax
- noted for its strength, coolness, and luster
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Backing materials
Upholstery materials
found underneath lining material and used to cover the padding material
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Fiberboard
Cardboard
Backing/Upholstery material
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Masselin
Backing materials
Upholstery materials
- a type of casket backing material that is pressed paper in sheet form
- used in casket construction as a backing (upholstery) material
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Plastic
Backing materials
Upholstery materials
synthetic or natural organic material that is shaped when it's soft and then hardens
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Domet
Backing materials
Upholstery materials
light cotton flannel possesing a short nap
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Muslin
Backing materials
Upholstery materials
a heavy cotton cloth of plain weave
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Padding materials
not visible to public
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Cotton
Padding materials
the soft, white, downy fibers of the cotton seed
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Polyethylene foam
Padding materials
- foam rubber
- polymer of ethylene
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Shredded paper
Padding materials
one of five padding materials
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Spun polyester
Padding materials
one of five padding materials
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Wood wool
Excelsior
Padding materials
wood that has been shredded into spaghetti like string
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Brushed finished
Metal finish
bare metal is scratched with an abrasive material and then finished until a smooth high gloss is obtained
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Plated finish
Metal finish
- the finish created when base metal is coated by another metal via an electrolytic process
- often found on casket hardware
- in casket construction it is identified by the term "deposit," as in "copper deposit"
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Polished finish
Metal finish
- a surface made smooth and glossy usually by friction
- brought to a highly developed, finished, or refined state
- burnished
- spray finish
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Crinkled finish
Metal finish
- an exterior casket finish in which the metal is coated with a substance that wrinkles as it dries
- usually used on less expensive caskets
- spray finish
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Hammertone finish
Metal finish
- a sprayed finish that has the appearance of small indentation in the metal (as if struck with a ball peen hammer)
- the "indentations" are in the paint and appear as the paint dries
- usually found on inexpensive caskets
- spray finish
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Flat finish
Matte finish
Metal finish
- a finish used on casket exteriors that is free of gloss
- dull lusterless surface
- no shine or gloss
- spray finish
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Shirred interior
a style of casket interior in which the material is drawn or gathered in parallel fashion on a machine in a multiple needle head sewing process
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Tufted interior
- usually found in expensive caskets
- ultimate style of interior materials
- a style of casket interior created by placing a padded material between a lining material and a backing material, with subsequent stitches taken, forming small raised puffs
- carriage tufting and biscuit tufting are the two most common types used in caskets
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Crushed interior
- a form of casket interior style that is created by placing a lining
- material on a metal form, weights added, the material steamed to set pattern, and then attached to a suitable backing (upholstry) material
-
tailored interior
material is tightly drawn to form the casket interior
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Combination interior
one of six different types of interior materials
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Specialty head panels
one of six different types of interior materials
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Merchandising Value Ratio (MVR)
the relationship between the wholesale cost of the merchandise and the total cost (both service and merchandise) to the consumer
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Minimum and maximum number of caskets recommended for display
- minimum is 12
- maximum is 30
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Number of square feet to display a casket
40 to 60 sq ft per casket is recommended
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Pre-selection roorn counseling
- a. required federal and state disclosures
- b. timely presentation of price lists
- c. quantity of merchandise on display
- d. price range
- e. types of merchandise on display
- f. other factors influencing total funeral costs
- g. merchandising aids (miniature vault display)
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Bi-unit pricing
Types and advantages and disadvantages of Price Quotation
- Places one price on casket, one price one service.
- Advantages - Allows for a comparison of the prices of caskets, places a realistic value on the casket, facilitates a comparison between caskets, and establishes a fee for services.
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Functional pricing
Types and advantages and disadvantages of Price Quotation
- method that places price on usually 4 items casket, service, facilities, and transportation
- Advantages - all the advantages of Bi-unit pricing
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Package pricing
Types and advantages and disadvantages of Price Quotation
groups together merchandise in package
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Unit pricing
Types and advantages and disadvantages of Price Quotation
- simplest, one price is placed for both casket and services
- Advantages - Single billing and accounting thus eliminating a division of services and merchandise.
- Disadvantages - exaggerates the value of the casket and fails to emphasize the value of services.
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Fixed multiple Method (Straight Line or Times factor)
Methods for determining markup
Price determination method whereby cost of merchandise is multiplied by a constant factor
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Percentage Method
Methods for determining markup
price is multiplied by a certain percentage
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Fixed dollar amount
Methods for determining markup
Add same dollar amount to the wholesale price
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Most costly hardwood casket
Mahogany
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Slip top/Slip panel/Priest casket
casket that displays the deceased from head to foot as the entire cap/lid is removed.
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Die (Tablet)
a main part of a monument, the upright portion above the base where the inscription is located.
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air tray
a transfer container consisting of a wooden tray with a cardboard covering for the casket
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wood box
- a transfer container
- sturdy, made of wood
- used to transport on a train or boat
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combination case (combo)
transfer container
a transfer container consisting of a particle board box with a cardboard tray and cover to satisfy air shipping regulations
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permanent monument styles
- flush marker - small headstone set with top even with surrounding terrain
- bevel top marker - small headstone set above ground with slightly slanting top
- slant marker - slat face - face has an angle greater than 45 degrees but less than 90 degrees in relationship to the terrain
- bench -
- Upright -
- vertical tablet - die is taller than it is wide
- horizontal tablet - die is wider than it is tall
- specialty
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metal vault finishes
- Protection vs. decoration
- asphalt coating
- galvanized
- painting
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