FS Merchandising QTR Final

the lining attached to the undersurface of the foot panel of the casket and/or a component part of the throw (overlay/overthrow) which exrtends downwardinto the body of the casket

the part of the casket handle that attaches the bar to the lug (ear)

usually only on swing bars

the sum of a group of numbers divided by the number of units.

a value in an ordered set of values that represents the midpoint, whereby there are an equal number of, values above and below the midpoint value.

the number that occurs most frequently in a listing of numbers.

the lower or supporting part of a monument, in some monuments, there may be a first, second, and third base.

a metal alloy consisting of 90% copper with tin and sometimes zinc comprising the other 10%

the topmost part of the casket shell, including the ogee, crown, pie, and header.

any item of service or merchandise described to the purchaser as a "cash advance," "accommodation," "cash disbursement," or similar term; any item obtained from a third party and paid for by the funeral provider on the purchaser's behalf.

• a rigid container which is designed for the encasement of human remains and which is usually constructed of wood, metal, or like material and ornamented and lined with fabric (FTC);
•  a case or receptacle in which human remains are placed for protection, practical utility, and a suitable memory picture;

any box or container of one or more parts in which a dead human body is placed prior to interment, entombment, or cremation which may or may not be permanently interred, entombed, or cremated with the dead human remains.

• 1. distance from the floor and the bottom of the casket should be between 26"-30"
• 2. casket stand (casket standard) - single rack or support for casket display
• 3. Casket rack - double rack to display 2 caskets top and bottom
• 4. church truck - collapsable support for a casket used for service, outside, funeral home
• 5. bier - a rigid, movement casket support used in state rooms and funeral home chapels

a twitled, napped, woolen or worsted fabric with a smooth lustrous face and dense texture.

A fabric usually made of cotton, silk, or rayon woven in a plain or rib weave with a soft semi-gloss finish.

a woven cloth with a nap exceeding 1/8th inch.

• a heavy durable cotton fabric with a short (1i8th inch or less), thick, velvety nap on one side;
• woven cloth with a suede-like appearance with a nap of less than 1/8'n inch which is used as an exterior covering  material for caskets.

Casket exterior covering material

made mostly with cotton or polyester

a monument erected to the memory of the dead, with the dead human body not present.

an inscription placed on a monument to commemorate the deeds or qualities of the departed.

the percentage derived by dividing the wholesale cost of the merchandise by the retail price of the merchandise.

a malleable, ductile, metallic element having a characteristic reddish brown color.

the uppermost part of the cap of the casket, extending from rim to rim; everything above the rim.

from the waist up

from the hip up

three or four caskets utilized to educate the selecting party regarding the elements of casket construction.

protective or ornamental shield

used for decorative or aesthetic value

the portion of the casket interior which extends over the top body molding (body ledge) for aesthetic value,

any metal formed from iron (steel or stainless steel).

• found on cut top gasketed caskets; is an integral part of the foot panel header on gasketed caskets;
• the function is to hold the transverse gasket to seal the space between the head and foot cips.

the return of money produced by varying the amount expected on each selection.

• entry level merchandise receiving a relatively low markup;
• high end merchandise receives a higher markup;
• Rewards consumer who chooses to spend the least.
• Funeral Director receives lowest amount of profit.

upper range caskets receive markups that are comparatively less than those applied to entry level casket;

consumer receives more value for thier money and encouraged to buy up.

• entry level casket has mark up slightly less than high end;
• entry level should remain in a range of affordability for most consumers.
• encouraged to buy better quality merchandise to receive more value for thier money.

pricing to cost is more familiar to customer

airtight; impervious to external influence; completely sealed by fusion or soldering.

20, 18, 16 gauges

32 & 48 oz

a gasketed container which can be used as an insert into a casket or as a separate shipping container

• 18" - 5' in length
• size increases in six inch increments

must comply with ATA guidelines for air shipment of human remains

consists of a wooden tray with a cardboard covering for the casket

• sturdy, made of solid wood
• used to transport on a train or boat

transfer container consisting of a particle board box with a cardboard tray and cover to satisfy shipping regulations

• top seal - groove seal - method that utilizes epoxy compound in conjunction with a tonge and groove closure at top edge of vault
• air seal - it utilizes the air pressure created by placing dome of vault onto base
• double seal - utilizes principal of air seal in conjunction with epoxy material at junction of dome and base
• end seal - utilizes a rubber gasket held in place on head section of vault

3" in length

2" in width

corners are at right angles

corners are curved in a circular shape

has 8 sides and 9 angles but not wedged shaped

• ends are in shape of a half circle
• half-moon semi lunar shape

sides & ends flair out from bottom to top

• casket bodystyle with the body sides at a 90 degree angle to the bottom
• "state" casket
• least expensive to manufacture

• casket design in which the body panels display the shape of an urn
• it is the most expensive shell design to manufacture
• traditionally it is the ultimate or finest casket shell design in the industry

suggested minimum volume of the container is 200 cubic inches

an outer enclosure which offers protection from the rearth load as well as possessing sealing qualities

• concrete - artificial stone-like material
• metal - ferrous & non-ferrous metals, vault std steel gage is 12, 10+7 also available
•     steel
•     stainless steel
•     copper

30"W x 86" L x 24 1/4" H

inside dimensions (ID)

• Corrugated fiberboard
• Composition board - they are particles of wood bonded together with a waterproof glue
•                               - the different types are distinguished by the size of the particles of wood used
•         pressed board
•         particle board
•         fiberboard
•         hardboard

ari "S" shaped molding that is a component part of the casket top.

• the aesthetic covering for the foot cap or inner foot panel of the
• casket.

the difference between merchandise cost and selling price.

heavy, malleable, ductile silver white metallic element that readily oxidizes in moist air

the wedge shaped portion of the cap or lid at each end of the crown

a molding along the uppermost edge of the body panels

a textile weave in which threads are crossed over one another to give an appearance of diagonal lines

material that is visable to the public

a fabric of silk, cotton, and possibly rayon, with a short, dense nap or pile

a thin crinkled cloth of silk, rayon, cotton, or wool that is used in casket construction as a lining material

a fabric woven to create a smooth lustrous face and dull back

also used as an exterior and interior material on infant caskets

a type of casket lining material that is fabric woven to look like linen

• a fabric made from flax
• noted for its strength, coolness, and luster

found underneath lining material and used to cover the padding material

Backing/Upholstery material

• a type of casket backing material that is pressed paper in sheet form
• used in casket construction as a backing (upholstery) material

synthetic or natural organic material that is shaped when it's soft and then hardens

light cotton flannel possesing a short nap

a heavy cotton cloth of plain weave

not visible to public

the soft, white, downy fibers of the cotton seed

• foam rubber
• polymer of ethylene

one of five padding materials

one of five padding materials

wood that has been shredded into spaghetti like string

bare metal is scratched with an abrasive material and then finished until a smooth high gloss is obtained

• the finish created when base metal is coated by another metal via an electrolytic process
• often found on casket hardware
• in casket construction it is identified by the term "deposit," as in "copper deposit"

• a surface made smooth and glossy usually by friction
• brought to a highly developed, finished, or refined state
• burnished
• spray finish

• an exterior casket finish in which the metal is coated with a substance that wrinkles as it dries
• usually used on less expensive caskets
• spray finish

• a sprayed finish that has the appearance of small indentation in the metal (as if struck with a ball peen hammer)
• the "indentations" are in the paint and appear as the paint dries
• usually found on inexpensive caskets
• spray finish

• a finish used on casket exteriors that is free of gloss
• dull lusterless surface
• no shine or gloss
• spray finish

a style of casket interior in which the material is drawn or gathered in parallel fashion on a machine in a multiple needle head sewing process

• usually found in expensive caskets
• ultimate style of interior materials
• a style of casket interior created by placing a padded material between a lining material and a backing material, with subsequent stitches taken, forming small raised puffs
• carriage tufting and biscuit tufting are the two most common types used in caskets

• a form of casket interior style that is created by placing a lining
• material on a metal form, weights added, the material steamed to set pattern, and then attached to a suitable backing (upholstry) material

material is tightly drawn to form the casket interior

one of six different types of interior materials

one of six different types of interior materials

the relationship between the wholesale cost of the merchandise and the total cost (both service and merchandise) to the consumer

• minimum is 12
• maximum is 30

40 to 60 sq ft per casket is recommended

• a. required federal and state disclosures
• b. timely presentation of price lists
• c. quantity of merchandise on display
• d. price range
• e. types of merchandise on display
• f. other factors influencing total funeral costs
• g. merchandising aids (miniature vault display)

• Places one price on casket, one price one service.
• Advantages - Allows for a comparison of the prices of caskets, places a realistic value on the casket, facilitates a comparison between caskets, and establishes a fee for services.

• method that places price on usually 4 items casket, service, facilities, and transportation
• Advantages - all the advantages of Bi-unit pricing

groups together merchandise in package

• simplest, one price is placed for both casket and services
• Advantages - Single billing and accounting thus eliminating a division of services and merchandise.
• Disadvantages - exaggerates the value of the casket and fails to emphasize the value of services.

Price determination method whereby cost of merchandise is multiplied by a constant factor

price is multiplied by a certain percentage

Add same dollar amount to the wholesale price

Mahogany

casket that displays the deceased from head to foot as the entire cap/lid is removed.

a main part of a monument, the upright portion above the base where the inscription is located.

a transfer container consisting of a wooden tray with a cardboard covering for the casket

• a transfer container
• sturdy, made of wood
• used to transport on a train or boat

a transfer container consisting of a particle board box with a cardboard tray and cover to satisfy air shipping regulations

• flush marker - small headstone set with top even with surrounding terrain
• bevel top marker - small headstone set above ground with slightly slanting top
• slant marker - slat face - face has an angle greater than 45 degrees but less than 90 degrees in relationship to the terrain
• bench -
• Upright -
•      vertical tablet - die is taller than it is wide
•      horizontal tablet - die is wider than it is tall
• specialty

• Protection vs. decoration
• asphalt coating
• galvanized
• painting