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Automatically tracks all the steps in the sales process
Sales Force Automation (SFA)
Automates each phase of the sales process, helping individual sales representatives coordinate and organize all their accounts
Sales Management CRM System
Focuses on keeping suppliers satisfied by evaluating and categorizing suppliers for different projects
Supplier Relationship Management (SRM)
All parties involved, directly or indirectly, in obtaining raw materials or a product
Supply Chain
Ensures supply chain cohesion by automating the different activities of the supply chain
Supply Chain Execution System
The management of information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability
Supply Chain Management (SCM)
Uses advanced mathematical algorithms to improve the flow and efficiency of the supply chain while reducing inventory
Supply Chain Planning System
The ability to view all areas up and down the supply chain in real time
Supply Chain Visibility
Increasing the value of the sale
Up-Selling
Allows customers to use the Web to find answers to their questions or solutions to their problems
Web-Based Self-Service System
Occurs when a website has stored enough data about a person's likes and dislikes to fashion offers more likely to appeal to that person