HROB Test 3

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HROB Test 3
2012-11-29 13:45:41

HROB Test 3
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  1. The stock option plan allows senior-level managers to buy company stock in the future at a/ the _____ price.

    1.predetermined fixed
    4.future market
    predetermined fixed
  2. This new approach rewards competencies of the employees such as those related to the international business context, social skills etc.

    2.Skill   pay.
    3.Competency pay.
    4.Pay for   knowledge workers in teams.
    Competency pay.
  3. A growing number of firms that have implemented a well-structured, formal recognition system have experienced a dramatic improvement in the _____ of their best employees.

    2.ethical behavior  
  4. The pay package of several CEOs of large companies are not reflected in their performance. To counter this, a growing number of corporate shareholders have proposed resolutions that tie a CEO's pay to a multiple of the _____ pay. Answer
    2.performance   oriented
    3.mid-range   worker's
    4.lowest   worker's
    Lowest workers
  5. In this system, besides sales volume, the commission is determined by customer satisfaction and sales team outcomes such as meeting revenue or profit goals. Answer 1.Commissions   based beyond sales to customers. 2.Rewarding   new goals.
    3.Pay for   knowledge workers in teams.
    4.Competency   pay
    Commissions based beyond sales to customers.
  6. This group incentive plan typically involves the company taking out a loan to buy a portion of its own stock in the open market. Answer
    1.Employee   stock ownership plan (ESOP).
    2.The use   of stock options.
    3.The use   of fixed pay increases.
    4.Current   profit sharing.
    Employee stock ownership plan (ESOP).
  7. Organizational rewards in the form of money can take on all of the following forms EXCEPT: Answer
    3.incentive   pay.   sponsored training.
    company   sponsored training.
  8. The rise and fall of Nortel (the large multinational Canada-headquartered telecommunications company) was used in the text as an example in critically analyzing Answer   theory.
    2.Maslow’s   hierarchy.
    3.gain   sharing.
    4.reinforcement   theory.
    Agency Theory
  9. This has been recognized as being central to knowledge management and competitive advantage in the new paradigm shift. Answer
    1.Financial   capital.
    2.Market   value.
    3.Intellectual/human   capital.
    Intellectual./human capital
  10. Agency theory seeks to explain: Answer   owners and managers may vary in their approach to risk taking.   owners are more effective than managers in using pay and other forms of   compensation to effectively run the organization.
    3.differences   in time horizons between managers and lower-level employees.   owners and managers are similar while making decisions during a high stress   situation.
    how owners and managers may vary in their approach to risk taking.
  11. The importance of _____ is now recognized as being a vital dimension of the organizational environment that influences human behavior at the workplace. Answer 1.plant   and equipment
    2.reward   systems
    3.higher   pay
    4.high   productivity
    reward systems
  12. When may an organization find it difficult to hire and retain many of their personnel? Answer
    1.When   the organization seeks to internally train their employees.
    2.When   the organization does not have an effective hiring campaign in place.
    3.When   the base pay is not in line with the market rate. 4.When   the job requirements include specifications to be able to deal with dynamism.  
    When the base pay is not in line with the market rate.
  13. Which among the following is a potentially powerful, and importantly, much less expensive form of organizational reward systems? Answer
  14. What is the basic idea behind the stock option plan in relation to the value of the company’s stock? Answer 1.The   executives can be held accountable for the decrease in value of the stock.
    2.The   executives are guaranteed participation in the board meetings.
    3.The   executives will strive to increase organizational performance.
    4.The   company can hold on to the executives for as long as they are necessary.
    The executives will strive to increase organizational performance.
  15. As the HR manager of a firm, you have the job to hire a talented candidate for your company quickly. You would motivate the candidate to join the company quickly by offering: Answer
    1.stock   options.
    2.a   signing bonus.
    3.merit   based pay.
    4.the   possibility of recognition.
    a signing bonus.
  16. These plans are designed to share with the group or team the net gains from productivity improvements. Answer 1.Gain-sharing.  
    2.Employee   Stock Option Plans.
    3.Spot   bonus awards.
    4.Group   sales commissions.
  17. Which of the following approach includes an employee-satisfaction measure to recognize a manager's people-management skills? Answer
    1.Skill   pay
    2.Pay for   knowledge workers in teams
    3.Rewarding   leadership effectiveness
    4.Competency   pay
    Rewarding leadership effectiveness
  18. Organizations use rewards to motivate employee performance and encourage their loyalty, but it is not effective in retention of these employees. Answer True False
  19. All of the following are characteristics of a recognition system EXCEPT: Answer is   most effective during an annual performance review. can   be given in small or large quantities. is   mostly controllable by the manager. can   take many different forms.
    it is most effective during an annual performance review
  20. Agency theory is concerned with the diverse interests of the stakeholders, and the methods by which the enterprise’s _____ is used to align these interests and goals. Answer 1.objectives  
    4.reward   system
    Reward system
  21. Based on emperical research which aspect gets negatively affected if organizations reduce their pay? Answer 1.Productivity.  
  22. All these are forms of individual incentive plans EXCEPT: Answer 1.individual   incentive pay plan. 2.use of   bonuses. 3.use of   stock options. 4.profit   sharing.
    profit sharing
  23. Which of the following is NOT a disadvantage associated with merit pay? Answer
    1.The   criteria for determining merit are often nebulous. 2.It is   difficult to quantify merit pay criteria.
    3.It can   end up being "catch-up" pay.
    4.It   allows the employer to differentiate pay given to high performers.
    It allows the employer to differentiate pay given to high performers.
  24. When Steve Kerr, noted that "Nobody refuses it, nobody returns it, and people who have more than they could ever use do dreadful things to get more," what was he referring to? Answer
  25. Which one of the following theories equates money as being only as important as the most basic requirements of employees? Answer
    1.Classical   management theory
    2.Classical   motivational theory
    3.Maslow's   hierarchy theory
    4.Organizational   theory
    Maslows hierarchy theory
  26. Identify the kind of worker whose work output may be easily measured. Answer
    1.Production-line   workers.
    2.Office   personnel.
    3.Managers/   supervisors.
    Production line workers
  27. Some of the formal recognition systems in place at the Hotel Sofitel Minneapolis include all of the following EXCEPT: Answer
    1.Sofitel   Service Champions.
    2.Proactive   Personnel of the Week.
    3.Department   Appreciation Days.
    4.Team   Member of the Month.
    Proactive   Personnel of the Week.
  28. According to agency thoery, the people who are in control of large organizations are usually _____ who are responsible for representing the interests of the owners. Answer  
  29. All of these are disadvantages of the group incentive plan EXCEPT: Answer   de-emphasizes individual performance and rewards the non-productive as well.
    2.the   rewards may be realized decades later reducing the day-to-day performance   motivation.   focuses the group on specific performance targets. 4.None of   the above
    it focuses the group on specific performance targets.
  30. Steps needed to effectively set up and manage a formal and informal recognition program include all of these, EXCEPT: Answer
    1.Make   recognition part of performance management process.
    2.Conduct   recognition ceremonies.
    3.Recognize   using small and large monetary awards. 4.Continuously   review and change recognition program for effectiveness
    5.Solicit   recognition ideas from both employees and managers
    Recognize using small and large monetary awards.
  31. Which of the following is the practice of collapsing the traditional large number of salary levels into a small number of salary grades with broad pay ranges? Answer 1.Broad-banding  
    2.Skill   pay
    3.Commissions   based beyond sales to customers 4.Rewarding   leadership effectiveness
  32. All of the following are disadvantages associated with merit pay EXCEPT: Answer
    1.the   criteria for determining merit are often nebulous. is   difficult to quantify merit pay criteria. can   end up being “catch-up” pay.   allows the employer to differentiate pay given to high performers.
    it allows the employer to differentiate pay given to high performers
  33. The logic behind gain-sharing plans is that: Answer 1.reward   systems such as pay for performance are practical only when performance can   be easily and objectively measured.
    2.those   who are making lower salaries get larger percentage increases, whereas those   earning higher salaries get a flat raise.
    3.if   everyone works to reduce cost and increase productivity, the organization   will become more efficient and have more money to reward its personnel. 4.individuals   who do superior work can be given increases greater than the rest of their   colleagues.
    if everyone works to reduce cost and increase productivity, theorganization will become more efficient and have more money to reward its personnel.
  34. The case study featured in the video on team building was based on the company: Answer
    1.Office Max
    4.Johnson & Johnson
    Office Max
  35. Which classic theory states that persons are attracted to one another on the basis of similar attitudes toward commonly relevant objects and goals? Answer
    1.Balance theory.
    2.Equity theory.
    3.Punctuated equilibrium model.
    Balance theory.
  36. The following are all factors that can give rise to role ambiguity EXCEPT: Answer
    1.routine tasks.
    2.incomplete orders given by a manager.
    4.unclear job descriptions.
    routine tasks.
  37. A comprehensive theory of group formation than mere propinquity comes from the classic theory of George Homans based on all of the following variables EXCEPT: Answer
  38. The discussants in the panel discussion had differing views on the: Answer
    1.Importance of virtual teams.
    2.Need for bonding between team members.
    3.Relevance of team building.
    4.Creation of groups.
    Need for bonding between team members
  39. Members performing knowledge-based tasks in remote locations can become members of so-called _____. Answer 1.permanent teams
    2.cross-functional teams
    3.self-managed teams
    4.virtual teams
    virtual teams
  40. Identify the role of one who acts as a facilitator and bridge between units or groups which would not otherwise interact. Answer
    3.Boundary spanner
    Boundary spanner
  41. To improve coordination among the cross-functional teams, organizations can carry out the following steps EXCEPT: Answer
    1.choose the members carefully.
    2.clearly establish the purpose of the teams.
    3.ensure that specific members especially understand how the group   functions.
    4.conduct intensive team building up front so that everyone knows   how to interact effectively.
    ensure that specificmembers especially understand how the group functions.
  42. Group members, in the video on a group members getting together to make its’ internal process more efficient, were employed in: Answer
    2.Johnson & Johnson
    3.Kaiser Permanente
    4.Sacramento State
    Kaiser Permanente
  43. The norming stage of group development is characterized by the following EXCEPT: Answer
    2.high cohesion. identity.
  44. All of the following are symptoms of groupthink EXCEPT: Answer
    1.self-censorship of any deviation from the apparent group   consensus.
    2.dialogue to reduce vulnerability due to optimism and risk   taking.
    3.those who oppose the group are stereotyped as evil, weak, or stupid.
    4.there is the illusion of unanimity.
    dialogue to reducevulnerability due to optimism and risk taking.
  45. A craft union would be an example for which type of group? Answer
    1.Reference group.
    4.Membership group.
    Membership group.
  46. Which word means simply that individuals affiliate with one another because of spatial or geographical proximity? Answer
  47. Norms consist of a pattern of roles. Answer True False (roles are patterns of norms)
    False (roles are patterns of norms)
  48. To help overcome the potentially disastrous effects of group dysfunctions, _____ of minority and unpopular viewpoints should be encouraged and legitimatized. Answer
    3.rebuttal expression
    free expression
  49. All of these are behaviors that are always key to adapting to unusual circumstances or events, EXCEPT: Answer 1.Information collection and transfer
    2.Task prioritization
    3.Task distribution
    4.Self leadership.
    Self leadership.
  50. Which among the following is NOT a characteristic of a coalition? Answer
    1.Interacting group of individuals.
    2.Dependent on the formal organization’s structure. 3.Mutual perception of membership.
    4.Concerted member action, act as a group.
    Dependent on the formalorganization’s structure
  51. The team in the video on group members getting together to make its’ internal process more efficient, could be characterized as a: Answer
    1.Virtual team.
    2.Department team.
    3.Cross functional team.
    4.Primary Team
    Cross functional team
  52. From the classical psychology theories on groups, it can be deduced that both leadership and _____ can have an important impact on group performance in organizations. Answer 1.commitment 2.creativity 3.number of group members dynamic factors such as cohesion
    group dynamic factors suchas cohesion
  53. The team in the video on group members getting together to make its’ internal process more efficient, would pass through the adjourning stage of group development. Answer True False
  54. All of the following are ways to use groups to enhance satisfaction and performance, EXCEPT: Answer
    1.having groups charged with selection, training, and rewarding of   members.
    2.distributing resources on a group rather than an individual   basis.
    3.ensuring there is no intergroup rivalry.
    4.organizing work around intact groups.
    ensuring there is nointergroup rivalry.
  55. In which among the following theories, does costs and benefits play an important role in group formation and continuance? Answer
    1.Exchange theory.
    2.Balance theory.
    3.Interaction theory.
    4.Punctuated equilibrium model.
    Exchange theory.
  56. According to Richard Hackman, the conditions or the induction that a leader can imbibe to satisfactorily create conditions that promote group effectiveness include the following EXCEPT: Answer
    1.letting the group members set themselves a compelling direction   for the group’s work.
    2.designing and enabling group structure.
    3.ensuring that the group operates within a supportive context.
    4.providing expert coaching.
    letting the group membersset themselves a compelling direction for the group’s work
  57. The role of a person who is empowered by the group to act on its behalf to get resources and make deals could be termed as: Answer
    4.boundary spanner.
  58. The phase when group members suddenly recognize that if they don’t change tactics, the group’s goal or mission will not be accomplished is characteristic of which one of the following group theories? Answer
    1.Exchange theory.
    2.Interaction theory.
    3.Punctuated equilibrium theory.
    4.Balance theory.
    Punctuated equilibriumtheory
  59. Identify the third stage of group development. Answer 1.Adjourning.
  60. A comprehensive definition would say that if a group exists in an organization, its members would be characterized by all of the following, Except: Answer 1.perceive the group as a unified unit of interacting people.
    2.are motivated to join.
    3.reach agreements and have disagreements through various forms of   interaction.
    4.contribute in constant amounts to the group processes.
    contribute in constantamounts to the group processes.
  61. What among the following determinants of group effectiveness describes whether and how group performance is rewarded? Answer
    1.Task interdependence.
    4.Outcome interdependence.
    Outcome interdependence
  62. The following types of views are suppressed in groups and teams suffering from groupthink EXCEPT: Answer 1.deviant.
  63. The study of groups in the study of organizational behavior becomes especially valuable when the _____ of the groups are/ is analyzed. Answer
    4.gender composition
  64. The following are all practical benefits that can be availed from an informal organization, EXCEPT: Answer 1.lightens the workload on management.
    2.improves communication.
    3.makes for a more effective total system.
    4.enumerates gaps in a manager’s abilities.
    enumerates gaps in amanager’s abilities
  65. A prestigious social group that a person would like to join would be an example of this type of group. Answer 1.Reference group.
    3.Membership group.
    Reference group.
  66. All of the following increase group cohesiveness, EXCEPT: Answer
    1.Agreement on group goals.
    2.Intragroup competition.
    3.Frequency of interaction.
    4.Personal attractiveness
    Intragroup competition
  67. This occurs when members reduce their effort and performance levels when acting as part of a group. Answer 1.Role conflict.
    3.Social loafing.
    4.Norm violation.
    Social loafing
  68. The characteristics of a primary group include all of the following EXCEPT: Answer
    1.a feeling of comradeship.
    3.common sense of values.
    4.large number of people.
    large number of people
  69. The chances for making attributions to internal or personal causes for the behavior are higher when all of the following characteristics are present EXCEPT: Answer 1.low consensus.
    2.low distinctiveness.
    3.high consensus
    4.high consistency.
    high consensus
  70. All of these consist of the negative extrinsic motives EXCEPT: Answer
  71. According to research by David McClelland, the derived specific characteristics of high achievers are summarized as being all of the following EXCEPT: Answer
    1.high risk taking.
    2.need for immediate feedback.
    3.satisfaction with accomplishments.
    4.preoccupation with the task.
    high risk taking.
  72. Which dimension of justice can raise issues of equality as opposed to equity? Answer
    1.Procedural justice
    2.Distributive justice
    3.Interpersonal justice
    4.Informational justice
    Procedural justice
  73. Among the following, who believed that once a given need is satisfied, it no longer serves to motivate? Answer 1.Herzberg.
  74. When Mark is late for his economics presentation. Which of the following attribution is Mr. Rutherford, his economics lecturer, making if he assumes that Mark is not interested in the subject? Answer
  75. Which of the following consists of an individual's cognitive evaluation regarding whether or not the amounts and allocations of rewards setting are fair? Answer 1.Interpersonal
  76. The key to understanding the process of motivation lies in the meaning of and the relationship among all these EXCEPT: Answer
  77. Glen meets with an accident while returning from work. Which of the following attribute is one of the bystanders making, if he blames the accident to a mechanical defect in Glen's car rather than Glen's negligence while driving? Answer
    4. Justification
  78. Having a degree from the right university can be categorized under: Answer
    1.need for affiliation.
    2.need for security.
    3.need for power.
    4.need for status.
    need for status.
  79. What ascribes a person's behavior to external factors such as equipment or social influence from others? Answer 1.Justification attributes
    2.Dispositional attributes
    3.Situational attributes
    4.Enhancing attributes
    Situational attributes
  80. All of the attribution theories share the following assumptions EXCEPT: Answer
    1.we seek to make sense of our world.
    2.we seek to enhance our status through performance.
    3.we often attribute people’s actions either to internal or   external causes.
    4.we do so in fairly logical ways.
    we seek to enhance ourstatus through performance.
  81. This according to Maslow, corresponds to the unlearned primary needs. Answer
    1.Needs for self-actualization.
    2.Love needs.
    3.Physiological needs.
    4.Safety needs.
    Physiological needs.
  82. Attaining an incentive will: Answer
    1.increase or initiate the drive.
    2.create a physiological or psychological imbalance. 3.provide an energizing thrust towards a drive.
    4.reduce or cut off the drive.
    reduce or cut off thedrive.
  83. According to the two-factor theory, all these can be considered as belonging to the category of motivators EXCEPT: Answer
    3.salary. itself.
  84. Severance pay, health insurance, and seniority plans fall under which of the following category in the hierarchy of work motivation? Answer
    1.Esteem needs
    2.Social needs
    3.Security needs
    4.Basic needs
    Security needs
  85. Which one of the following would NOT be classified as a primary motive? Answer
    3.Avoidance of pain.
    4.Having a secure job.
    Having a secure job
  86. In a workplace, extrinsic motivators include all of these EXCEPT: Answer
  87. Kelly suggests three dimensions that will affect the type of attributions that are made. To keep these dimensions straight, it can be remembered that _____ relates to other people, _____ relates to other tasks, and _____ relates to time. Answer
    1.distinctiveness; consistency; consensus
    2.consistency; distinctiveness; consensus
    3.consensus; distinctiveness; consistency
    4.consistency; consensus; distinctiveness
    consensus; distinctiveness;consistency
  88. An incentive is defined as anything that will alleviate the needs and increase the drive. Answer True False
  89. These people express the greatest desire to be socially accepted by others. Answer
    1.People with high need for status.
    2.People with high need for achievement.
    3.People with high need for security.
    4.People with high need for affiliation.
    People with high need foraffiliation.
  90. Motivation is a process that starts with a physiological or psychological deficiency or need that activates a behavior or drive that is aimed at a goal or incentive.
    Answer True False
  91. A person who does not like the idea that someone or something controls their lives is said to have which of the following attribution? Answer
    1.High distinctiveness
    2.Low consistency
    3.External locus of control
    4.Internal locus of control
    Internal locus of control
  92. An individual who believes in the statement, "Your fate was decided the day you were born," is said to have which of the following attribution? Answer
    1.External locus of control
    2.Internal locus of control
    3.High consensus
    4.Low distinctiveness
    External locus of control
  93. Avoiding tasks or decisions with a risk of failure and blame can be categorized under which one of the following needs? Answer
    1.Need for achievement
    2.Need for power
    3.Need for status
    4.Need for security
    Need for security
  94. Management often faces the problem of having employees who are not motivated despite being provided with high salaries, excellent fringe-benefit packages etc. Which theory offers an explanation for this type of behavior? Answer
    1.Hierarchy of needs.
    2.Two-factor theory.
    3.Equity theory.
    4.Alderfer’s ERG theory.
    Two-factor theory.
  95. Which of the following can help explain why employees retaliate against both inequitable outcomes and inappropriate processes? Answer
    1.Organizational climate
    2.Organizational policies
    3.Organizational justice
    4.Organizational culture
    Organizational justice
  96. Motivation is a hypothetical construct that is used to help explain behavior; it should not be equated with behavior. Answer True False
  97. This by definition, occurs when a person perceives that the ratio of his or her outcomes to inputs and the ratio of a relevant other’s outcomes to inputs are unequal. Answer
  98. Identify the second need that correctly fits Maslow’s needs hierarchy principle. Answer
    1.Physiological needs.
    2.Love needs.
    3.Esteem needs.
    4.Safety needs.
    Safety needs.
  99. Which of the following is a characteristic of the need for achievement? Answer
    1.Doing better than competitors
    2.Defeating an opponent or enemy
    3.Participating in pleasant social activities
    4.Being protected against loss of income or economic disaster
    Doing better thancompetitors
  100. This theory is based mainly on the cognitive concept of expectancy. Answer
    1.Human relations movement.
    2.Content theories.
    3.Equity theory.
    4.Process theories.
    Process theories.
  101. Equity theory is a _____ based motivation theory. Answer 1.emotion
  102. An individual who believes in the statement, "I make my own fate", is said to have which of the following attribution? Answer
    1.External locus of control
    2.Internal locus of control
    3.High consensus
    4.Low distinctiveness
    Internal locus of control
  103. Which of the following theory is concerned with the relationship between personal social perception and interpersonal behavior? Answer
    1.Two-factor theory
    2.Hierarchy theory of needs
    3.Equity theory of work motivation
    4.Attribution theory
    Attribution theory
  104. In an organization, the interests of the top management is in conflict with that of the middle management. Which of the following theory is consistent with this situation? Answer
    1.Control theory
    2.Agency theory
    3.Attribution theory
    4.Equity theory
    Agency theory
  105. This model starts with the premise that motivation (effort or force) does not equal satisfaction or performance. Answer
    1.Human relations theory/movement.
    2.Two-Factor theory.
    3.ERG theory.
    4.Porter – Lawler model.
    Porter – Lawler model.
  106. According to the two-factor theory, all these can be considered as belonging to the category of hygiene factors EXCEPT: Answer
    1.responsibility. policy and administration.
    3.interpersonal relations and supervisor.
    4.supervision and technician.
  107. According to which of the following theory, extrinsic motivators may actually undermine intrinsic motivation? Answer
    1.Herzberg's Two-Factor Theory
    2.The Porter-Lawler Expectancy Theory
    3.The Cognitive Evaluation Theory
    4.The Equity Theory
    The Cognitive EvaluationTheory
  108. In explaining victories, athletes commonly credit themselves, but they are more likely to attribute losses to bad breaks, poor officiating, or the other team’s superior effort. This is an example of which one of the following attribution biases? Answer
    1.Fundamental attribution error.
    2.Self-perception bias.
    3.Defensive bias.
    4.Self-serving bias.
    Self-serving bias.
  109. Using this, work behavior may be explained by whether employees perceive their outcomes as being controlled internally or externally. Answer
    1.Locus of control.
    2.ERG theory.
    3.Equity theory.
    4.Attribution theory.
    Locus of control.
  110. Primary motives must be unlearned, and it must be physiologically based. Answer True False
  111. Which of these is NOT a category of the need for affiliation? Answer
    1.Being liked by many people.
    2.Influencing people to change their attitude or behavior. 3.Participating in pleasant social activities.
    4.Working with people who are friendly and cooperative.
    Influencing people tochange their attitude or behavior
  112. The fact that there are a higher number of employees who are dissatisfied with the raise they get points out that the hygiene factors seem to be important in preventing dissatisfaction but do not lead to satisfaction. Answer True False
  113. The strength of the attempt to restore equity, which in essence is motivation, is in direct proportion to the _____ that exists. Answer
    1.reward systems practices
    3.perceived inequity
    4.organizational culture
    perceived inequity
  114. According to Porter and Lawler, effort does not lead directly to performance but is moderated by all of the following EXCEPT: Answer
    3.role perceptions.
  115. Fasting for a religious, social, or political cause is an example of _____ motive being preceded over by the other motives. Answer
  116. In a workplace, which of the following can be categorized as an intrinsic motivator? Answer
  117. In order to be included under the category of secondary motives, the motive must be learned. Answer True False
  118. This type of an organization would reflect the contributions and interests of diverse cultural and social groups in its mission, operations, and products/ services.
  119. This type of organization is characterized by an examination of all activities for the purpose of evaluating their impact on all employees’ opportunity to both participate in and contribute to their own and the firm’s growth and success.
    Redefining organization.
  120. A _______ organization acts on a commitment to eradicate social oppression in all forms within the organization.
  121. According to the big health care firm Johnson & Johnson’s “credo,” what is its least responsibility?
  122. Cultures around the world impact the organizational behavior of managers and employees in similar ways. Answer true false
  123. There is no significant relationship between corporate social performance and bottom-line results. Answer Selected True false
  124. The Teleological approach or Consequentialist view is also known as the:
  125. According to Thomas Friedman, the first phase of globalization was characterized by companies globalizing. True false
  126. Cultural diversity is a natural by-product for firms going international. True false
  127. Most women have broken the "glass ceiling" to become CEO's, board of directors, and corporate officers of large organizations. True False
  128. This type of organization is characterized by core cultural values and an ongoing commitment to eliminate social oppression throughout the organization.
    Multicultural organization
  129. While diversity may add value, it does not really contribute to the firm's competitive advantage. True
  130. Identify the third stage of evolution of organizations leading up to the formation of a multicultural organization.
    Compliance organization.
  131. The Utilitarian view ignores or overlooks all of the following, EXCEPT:
    An action is right if it produces good results for as many as possible
  132. The foundation and point of departure for creating and effectively managing diversity is the development of a truly multicultural organization. True False
  133. All of these are recommended for undertaking an analysis of ethics while making decisions, EXCEPT:
    Always decide to use one of the three moral systems
  134. Most tests traditionally used in selection and evaluation are not suited or valid for a diverse workforce. True False
  135. It was found that work-to-family conflict was linked to all of the following EXCEPT:
  136. _____ may be defined as, "engaging in economically sustainable business activities that go beyond legal requirements to protect the well-being of employees, communities, and the environment."
    Corporate social responsibility
  137. In which of the following types of organization, the strategy is more of meeting the letter of the laws, not the spirit. Answer
    Compliance organization
  138. Which of the following disseminates ethical codes to organizations?
    Sarbanes-Oxley Act
  139. Cultures around the world impact the organizational behavior of managers and employees in similar ways. True
  140. Which of the following is true of the way diversity issues are beginning to be treated by organizations today?
    It is a reality to build on to make a stronger enterprise.
  141. Awareness training:
    is valuable to shift perceptions.
  142. All of the following are factors that contribute to the success of diversity training EXCEPT: Answer
    mandatory participation of all employees.
  143. Identify the ability to put oneself in another's place and see things from that person's point of view. Answer
  144. ___________ approach to ethical decision making stresses duties are obligations to act in a morally acceptable manner.
  145. Code of Ethics is a published statement of moral expectations that lists corrective action for deviations. True False
  146. According to the text, which of the following alternative work schedule arrangements have been widely used in Europe?
    Compressed workweek
  147. According to Thomas Friedman, the first phase of globalization was characterized by companies globalizing. True False
  148. The Categorical imperative sets the standard for acceptability of moral rules as: An act is ethical if it can be applied universally to all and is reversible – do unto others as you would like them to do unto you. Persons should be considered as an end and not as means to an end. True False
  149. According to the text, all of the following have had dramatic effect on the study and application of management and organizational behavior EXCEPT:
    environmental issues.
  150. Distributive justice emphasizes the:
    the fair distribution of benefits and burden.
  151. Thomas Friedman study on globalization is titled "The world is flat". True False