Card Set Information
Theory X or Y
Employees avoid work because they dislike it
Managers must control, direct, coerce, and threaten employees to make them strive toward organizational goals.
Employees lack ambition, therefore, they prefer to be closely supervised, to avoid responsibility, and to seek security through work.
Employees are motivated both by rewards and punishment
Worker performance is enhanced by a formal, controlled, and coercive environment
Employees do not dislike work; rather they view physical and mental work as a natural part of life.
Employees need only general supervision, since they ar self-motivated to achieve goals to which they are committed.
Employees remain committed to goals for which they are rewarded when achieved.
Employees seek and accept responsiblity under favorable conditions.
Employees are imaginative and creative in solving job-related problems.
Human intellectual capacity is underused in most job settings.
Worker performance can be enhanced by broadenign the responsibilities of employees and encourage employee initiative.