IS 130

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Author:
Angele1990
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189668
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IS 130
Updated:
2012-12-15 18:21:08
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130
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IS 130 FINAL
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  1. Crisis response is an example of a ____ e-government application.
    G2G
  2. Which term describes one user viewing one ad?
    ad impression
  3. E-commerce sites that use the ____ model collect information on consumers and businesses and then sell this information to other companies for marketing purposes.
    inforediary
  4. ____ introduced the value chain concept.
    Michael Porter
  5. ____ introduced the value chain concept.
    E-cash
  6. ____ is an electronic version of a paper check.
    E-check
  7. ____ is a method for improving the volume or quality of traffic to a Web site.
    SEO
  8. Using the ____ model brings sellers and buyers together on the Web and collects commissions on transactions between these parties.
    brokerage
  9. ____ is/are a primary activity in the value chain.
    Operations
  10. The main objective of ____ is to prevent purchases from suppliers that are not on the approved list of sellers and to eliminate the processing costs of purchases.
    e-procurement
  11. Cultural differences are best addressed with ____.
    education and training
  12. The level of cooperation and worldwide coordination needed for a(n) ____ structure doesn’t fully exist in today’s global environment.
    transnational
  13. ____ was a top offshoring country in 2008.
    Argentina
  14. The GIS coordination dimension requires a(n) ____ architecture for data.
    decentralized
  15. Regardless of its name, a GIS must enable ____ across borders.
    resource sharing
  16. When assembling an international “dream team,” ____ are recognized for their project management skills.
    Germans
  17. In 2008, the Coca-Cola Company generated more than ____% of its revenue from outside the United States.
    80
  18. People in countries such as ____, where high-speed access is common, expect sophisticated Web sites with many graphics features.
    South Korea
  19. The GIS control dimension requires a(n) ____ architecture for data.
    centralized
  20. ____ present(s) a challenge when designing and implementing global databases.
    Different character sets
  21. A ____ shows a process at a more general level and is helpful for showing top management and the task force how a process works.
    context diagram
  22. ____ focuses on setting a minimum number of requirements and turning them into a working product.
    agile methodology
  23. Sometimes an information system needs to be designed from scratch, and the ____ model is particularly suitable in these situations.
    SDLC
  24. A ____ prototype is used to determine a system’s technical feasibility.
    proof-of-concept
  25. ____ is when end users develop their own information systems with little or no formal assistance from the information systems team.
    self-sourcing
  26. ____ concentrates on user involvement and continuous interaction between users and designers.
    RAD
  27. The ____ document is created during the requirements-gathering and analysis phase.
    system specifications
  28. In ____ conversion, the old and new systems run simultaneously for a short time to ensure that the new system works correctly.
    parallel
  29. Extensive training is one solution to the problem of ____ feasibility.
    technical
  30. During systems ____, a preliminary analysis of requirements is done first.
    planning
  31. Stores use “____” to get a customer to buy additional products that they might already be purchasing from a different store.
    cross-selling
  32. Transaction data for a CRM system might be gathered using ____.
    grocery store loyalty cards
  33. Organizations with an established IT infrastructure often choose a(n) ____ CRM, which is implemented much like any other IT system.
    on-premise
  34. Order transmissions are part of the ____ flow in the SCM.
    information
  35. A(n) ____ system is used to coordinate operations, resources, and decision making between manufacturing, production, marketing, and human resources.
    erp
  36. A(n) ____ system is used to coordinate operations, resources, and decision making between manufacturing, production, marketing, and human resources.
    knowledge management
  37. The ____ is at the center of the CPFR process.
    consumer
  38. The main goal of a(n) ____ system is to improve services offered to customers and use customer contact information for targeted marketing.
    CRM
  39. ____ invite sellers to submit bids for products and services.
    Reverse auctions
  40. The ____ component of a ERP system collects and analyzes relevant internal and external data and information.
    unified database
  41. Mergers are a strategic management ____ component of an organization.
    semistructured
  42. ____ intelligence applications might be helpful in the future for handling qualitative decisions.
    artificial
  43. The decision maker defines associations between alternatives and criteria during the ____ phase of the decision-making process.
    design
  44. Executive information systems are a branch of ____.
    DSSs
  45. The ____ acts as a liaison when building a DSS.
    model builder
  46. Peter G. Keen, a former MIT professor, conducted an interesting study on how organizations use DSSs and concluded that the decision to build a DSS seems to be based on ____.
    value
  47. Groupware commonly includes ____.
    database access
  48. The ____ component of a DSS coordinates the other components.
    DSS engine
  49. ____ computer conferencing includes an audio link but has no video.
    Real-time
  50. Generally, managers perform six tasks for which an EIS is useful. One of these is ____.
    spotting trends
  51. Intelligent agents demonstrate ____, the capability to select problems or situations that need attention and act on them.
    reactivity
  52. Some banks use a(n) ____ system to qualify customers for loans, using parameters from past customers stored in a database.
    CBR
  53. A ____ catalog displays product descriptions based on customers’ previous experiences and preferences.
    virtual
  54. The size and complexity of the human language has made developing ____ systems difficult.
    NLP
  55. A(n) ____ can be used to automatically fill out Web forms.
    personal agent
  56. A(n) ____ works with the KBMS to ensure that the knowledge base is as up-to-date as possible.
    knowledge acquisition facility
  57. ____ robots have limited mobility, limited vision, and some speech capabilities.
    personal
  58. In an expert system, a(n) ____ engine is similar to the model base component of a decision support system.
    inference
  59. ____ analysis is available in spreadsheet programs such as Microsoft Excel.
    what-if
  60. Intelligent agents are also called ____.
    bots
  61. ____ computing is a platform incorporating many recent technologies under one platform.
    cloud
  62. One major obstacle to using VR technology is that not enough ____ are currently available.
    fiber optic cables
  63. ____ technology enables users to act on objects in it, such as using a data glove to pick up and move objects.
    Interaction
  64. With the ____ model, users don’t need to be concerned with new software versions and compatibility problems because the ASP offers the most recent version of the software.
    SaaS
  65. ____ technology uses special hardware and software to give users the feeling of being part of an environment.
    Immersion
  66. Users interact via avatars in a(n) ____.
    virtual world
  67. ____ components of a VR system enable users to see and hear the virtual world.
    Visual and aural
  68. Passive tags usually last longer than active tags; the best ones have about ____ of battery life.
    10 years
  69. One advantage of grid computing is ____, meaning that if one node on the grid fails, another node can take over.
    improved reliability
  70. Cloud computing includes components in the form of ____ as a service (IaaS).
    infrastructure

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