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Crisis response is an example of a ____ e-government application.
G2G
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Which term describes one user viewing one ad?
ad impression
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E-commerce sites that use the ____ model collect information on consumers and businesses and then sell this information to other companies for marketing purposes.
inforediary
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____ introduced the value chain concept.
Michael Porter
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____ introduced the value chain concept.
E-cash
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____ is an electronic version of a paper check.
E-check
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____ is a method for improving the volume or quality of traffic to a Web site.
SEO
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Using the ____ model brings sellers and buyers together on the Web and collects commissions on transactions between these parties.
brokerage
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____ is/are a primary activity in the value chain.
Operations
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The main objective of ____ is to prevent purchases from suppliers that are not on the approved list of sellers and to eliminate the processing costs of purchases.
e-procurement
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Cultural differences are best addressed with ____.
education and training
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The level of cooperation and worldwide coordination needed for a(n) ____ structure doesn’t fully exist in today’s global environment.
transnational
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____ was a top offshoring country in 2008.
Argentina
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The GIS coordination dimension requires a(n) ____ architecture for data.
decentralized
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Regardless of its name, a GIS must enable ____ across borders.
resource sharing
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When assembling an international “dream team,” ____ are recognized for their project management skills.
Germans
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In 2008, the Coca-Cola Company generated more than ____% of its revenue from outside the United States.
80
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People in countries such as ____, where high-speed access is common, expect sophisticated Web sites with many graphics features.
South Korea
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The GIS control dimension requires a(n) ____ architecture for data.
centralized
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____ present(s) a challenge when designing and implementing global databases.
Different character sets
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A ____ shows a process at a more general level and is helpful for showing top management and the task force how a process works.
context diagram
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____ focuses on setting a minimum number of requirements and turning them into a working product.
agile methodology
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Sometimes an information system needs to be designed from scratch, and the ____ model is particularly suitable in these situations.
SDLC
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A ____ prototype is used to determine a system’s technical feasibility.
proof-of-concept
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____ is when end users develop their own information systems with little or no formal assistance from the information systems team.
self-sourcing
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____ concentrates on user involvement and continuous interaction between users and designers.
RAD
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The ____ document is created during the requirements-gathering and analysis phase.
system specifications
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In ____ conversion, the old and new systems run simultaneously for a short time to ensure that the new system works correctly.
parallel
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Extensive training is one solution to the problem of ____ feasibility.
technical
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During systems ____, a preliminary analysis of requirements is done first.
planning
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Stores use “____” to get a customer to buy additional products that they might already be purchasing from a different store.
cross-selling
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Transaction data for a CRM system might be gathered using ____.
grocery store loyalty cards
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Organizations with an established IT infrastructure often choose a(n) ____ CRM, which is implemented much like any other IT system.
on-premise
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Order transmissions are part of the ____ flow in the SCM.
information
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A(n) ____ system is used to coordinate operations, resources, and decision making between manufacturing, production, marketing, and human resources.
erp
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A(n) ____ system is used to coordinate operations, resources, and decision making between manufacturing, production, marketing, and human resources.
knowledge management
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The ____ is at the center of the CPFR process.
consumer
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The main goal of a(n) ____ system is to improve services offered to customers and use customer contact information for targeted marketing.
CRM
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____ invite sellers to submit bids for products and services.
Reverse auctions
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The ____ component of a ERP system collects and analyzes relevant internal and external data and information.
unified database
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Mergers are a strategic management ____ component of an organization.
semistructured
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____ intelligence applications might be helpful in the future for handling qualitative decisions.
artificial
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The decision maker defines associations between alternatives and criteria during the ____ phase of the decision-making process.
design
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Executive information systems are a branch of ____.
DSSs
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The ____ acts as a liaison when building a DSS.
model builder
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Peter G. Keen, a former MIT professor, conducted an interesting study on how organizations use DSSs and concluded that the decision to build a DSS seems to be based on ____.
value
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Groupware commonly includes ____.
database access
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The ____ component of a DSS coordinates the other components.
DSS engine
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____ computer conferencing includes an audio link but has no video.
Real-time
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Generally, managers perform six tasks for which an EIS is useful. One of these is ____.
spotting trends
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Intelligent agents demonstrate ____, the capability to select problems or situations that need attention and act on them.
reactivity
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Some banks use a(n) ____ system to qualify customers for loans, using parameters from past customers stored in a database.
CBR
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A ____ catalog displays product descriptions based on customers’ previous experiences and preferences.
virtual
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The size and complexity of the human language has made developing ____ systems difficult.
NLP
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A(n) ____ can be used to automatically fill out Web forms.
personal agent
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A(n) ____ works with the KBMS to ensure that the knowledge base is as up-to-date as possible.
knowledge acquisition facility
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____ robots have limited mobility, limited vision, and some speech capabilities.
personal
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In an expert system, a(n) ____ engine is similar to the model base component of a decision support system.
inference
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____ analysis is available in spreadsheet programs such as Microsoft Excel.
what-if
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Intelligent agents are also called ____.
bots
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____ computing is a platform incorporating many recent technologies under one platform.
cloud
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One major obstacle to using VR technology is that not enough ____ are currently available.
fiber optic cables
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____ technology enables users to act on objects in it, such as using a data glove to pick up and move objects.
Interaction
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With the ____ model, users don’t need to be concerned with new software versions and compatibility problems because the ASP offers the most recent version of the software.
SaaS
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____ technology uses special hardware and software to give users the feeling of being part of an environment.
Immersion
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Users interact via avatars in a(n) ____.
virtual world
-
____ components of a VR system enable users to see and hear the virtual world.
Visual and aural
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Passive tags usually last longer than active tags; the best ones have about ____ of battery life.
10 years
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One advantage of grid computing is ____, meaning that if one node on the grid fails, another node can take over.
improved reliability
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Cloud computing includes components in the form of ____ as a service (IaaS).
infrastructure
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