Co. Officer Ch2

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Author:
medic11
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190932
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Co. Officer Ch2
Updated:
2012-12-30 20:31:57
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Fire Emerg Service Co Officer
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Chapter 2
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  1. What are the goals of the social change model?
    • Promote self-knowledge & understanding of one's interests, talents & values
    • ↑ leadership competence to cause pos cultural change in institution, community & society
  2. What leadership theory utilizes autocratic or democratic methods depending on the situation?
    Leadership Continuum Theory
  3. What are 4 weaknesses of the leadership continuum theory?
    • Leader must be gd judge of ppl & situation
    • Assumes leader has all info
    • Disregards internal or external factors
    • Oversimplifies complexity by making 2-dimensional
  4. Mgmt Theory ___ utilizes close supervision; concern about natural lack of productivity & need to push workers
    X
  5. Mgmt Theory __ learns to seek responsibility & a small % of workers intelligence is never utilized.
    Y
  6. Mgmt theory ___ says mgr remains w/company for life; work & social life close; togetherness, teamwork, resistance to change & overcome w/training.
    Z
  7. What 3 theories does situational leadership follow?
    • Leadership Continuum
    • Path Goal
    • Results Based
  8. What are 5 basic components of Behavioral Leadership?
    • Basic Leadership Style
    • 2 Dimensional Leadership style
    • Contingency leadership theory
    • Contemporary leadership styles
    • Theories X,Y,Z
  9. What type of leadership is value driven & utilizes values to make decisions, create policies etc?
    Principle Centered Leadership
  10. What are the 5 types of power?
    • Reward
    • Coercive
    • Identification
    • Expert
    • Legitimate
  11. ___ power is based on the leaders ability to punish NOT necessarily on respect & trust.
    Coercive
  12. ____ power is based on a desire to identify with & respect another; referent/personal pwr.
    Identification
  13. ___ power comes fr organizations structure; shared values; acceptance of social structure.
    Legitimate
  14. ___ power is based on knowledge & expertise; information pwr.
    Expert
  15. What are the 3 basic types of leadership?
    • Autocratic
    • Democratic
    • Laissez-Faire
  16. The type of leadership that includes employees in decision making; requires least amt supervision; works where knowledge & skill more important than rank.
    Democratic Leadership
  17. The type of leadership where the leader tells subordinates what to do & allows for little input fr workers is called ____ leadership. This is good in emergencies but not in day to day activities.
    Autocratic
  18. Describe the Laissez-Faire style of leadership.
    • Workers make all decisions w/no supervision
    • Good for day to day functions but NOT at emergencies
  19. The leadership theory that is based on personal attributes multiplied by results is ___ ___ theory.
    Results Based Theory
  20. The success of results based theory is based on what 4 ideas?
    • Balance of demands of employees, org, customers & investors
    • Connecting results to org strategy
    • Conforming to long & short term goals
    • Support in org NOT leaders gain
  21. What leadership model involves workers in accomplishing a goal & is based on the relationship of leaders, followers, system & goals?
    Alpha Leadership Model
  22. What are the 4 key elements of the Alpha leadership model?
    • Leaders
    • Followers
    • System
    • Goals
  23. What are 3 postulates of the Alpha Leadership model?
    • Anticipating trends/patterns that may indicate problems
    • Aligning/build relationships
    • Acting 80/20 - 80% of effort on 20% of tasks
  24. What separates a model from a theory?
    Models have been proven thru application where theories haven't
  25. What are the 4 basic leadership models?
    • Basic leadership
    • Situational Leadership
    • Social Change
    • Alpha Leadership
  26. Situation (contingency) should be matched to leadership style based on what 3 things?
    • Relationship between leaders & workers
    • Structured or unstructured tasks?
    • Is it a strong or weak leader
  27. What are the 4 Rs of the situational leadership model?
    • R1 low ability/unwilling
    • R2 High ability/low willingness
    • R3 low ability/high willingness
    • R4 high ability/very willing
  28. What are the 3 critical values in the situational leadership model?
    • Individual - consciousness of self & others
    • Group - common purpose, collaboration, civil controversy
    • Community - citizenship
  29. What are the 4 actions of the leadership theory continuum?
    • Tell
    • Sell
    • Consult
    • Share
  30. The tell action of the leadership continuum theory means. . .
    Making a decision w/no input
  31. The sell action of the leadership continuum theory means. . .
    making a decision & then selling it
  32. The consult action of the leadership continuum theory has 3 parts. They are?
    • Present ideas & welcome questions
    • Present tentative decision
    • Present probes, ask for suggestions, make decision based on input
  33. Two Dimensional leadership include ___- centered & ___ - centered models.
    • Job centered
    • Employee centered
  34. 4 characteristics of a contemporary mgr are?
    • Charismatic
    • Transformational
    • Transactional
    • Symbolic
  35. Individuals w/strong personalities that inspire loyalty & create enthusiastic vision are considered to be ____ leaders.
    Charismatic
  36. Individuals that work w/change; challenge employees to reach full potential & create satisfaction & growth are said to be ____ leaders. These individuals are rare.
    Transformational
  37. Transactional leader ____ for ____.
    Reward for performance
  38. An individual's who's leadership starts at the top & extends down having full faith in the organization & whom employees fail to question obvious mistakes are ___ leaders.
  39. What are the 5 leadership levels?
    • Highly capable individual - makes productive contributions
    • Contributing team member - contributes ind capabilities
    • Competent Mgr - Organizes ppl & resources
    • Effective leader - Person who pursues clear & compelling vision
    • Executive - Builds greatness
  40. Directing, overseeing or controlling activities & behaviors of employees is the definition of ___.
    Supervising
  41. Controlling, monitoring or directing a project, program or situation is the definition of ____.
    Managing
  42. Controlling, directing, conducting & guiding through personality traits or characteristics that MOTIVATE employees is the definition of ____.
    Leading
  43. Which mgmt theory looks at the subordinate & the environment to determine whether to manage in a directive, supportive, participative or achievement style?
    Path GoalTheory
  44. What are 6 characteristic of command presence?
    • Self-Confidence
    • Trust-Worthiness
    • Consistency
    • Responsibility
    • Acceptance
    • Expertise
  45. What are 5 characteristics of leaders?
    • See opportunities
    • IDs challenges
    • Communicates/listens
    • Plans for success
    • Builds Trust

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