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2013-01-24 00:11:42

Chapter 12 Labor Relations
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  1. What are labor relations?
    The relationship between organized labor and management (in its role as the representative of company ownership).
  2. What are labor unions?
    Organizations that represent employees in negotiations with management.
  3. What is seniority?
    The length of time someone has worked for his or her current employer.
  4. What are work rules?
    A common element of labor contracts that specifies such things as the tasks certain employees are required to do or are forbidden to do.
  5. What is the National Labor Relations Act?
    Legislation passed in 1935 that established labor relations policies and procedures for most sectors of private industry; commonly known as the Wagner Act.
  6. What is Labor-Management Relations Act?
    Legislation passed in 1947 that addressed many concerns raised by business owners and shifted the balance of power again; commonly known ass the Taft-Harley Act.
  7. What is Labor-Management Reporting and Disclosure Act?
    Legislation passed in 1959 designed to ensure democratic processes and financial accountability within unions; commonly known as the Landrum-Griffith Act.
  8. What is union security?
    Measures that protect a union's right to represent workers.
  9. What is a a union shop?
    A unionized workplace in which employees are required to maintain union membership.
  10. What are right-to-work laws?
    State laws that prohibit union and agency shops.
  11. What are locals?
    Local unions that represent employees in a specific geographic area or facility.
  12. What is a national union?
    A nationwide organization composed of many local unions that represent employees in specific locations.
  13. What are authorization cards?
    Cards signed by employees to indicate interest in having a union represent them.
  14. What is a certification election?
    A secret-ballot election overseen by the NLRB to determine whether a union gains the right to represent a group of employees.
  15. What is decertification?
    An employee vote to take away a union's right to represent them.
  16. What is collective bargaining?
    A negotiation between union and management negotiators to forge  the human resources policies that will apply to all employees covered by a contract.
  17. What are collective bargaining agreements (CBAs)?
    Contracts that result from collective bargaining.
  18. What is mediation?
    Use of an impartial third party to help resolve bargaining impasses.
  19. What is an arbitration?
    A decision process in which an impartial referee listens to both sides and then makes a judgment by accepting one side's view.
  20. What is a strike?
    A temporary work stoppage aimed at forcing management to accept union demands.
  21. What is a boycott?
    A pressure action by union members and sympathizers who refuse to buy or handle the product of a target company.
  22. What is an injunction?
    A court order that requires one side in a dispute to refrain from or engage in a particular action.
  23. What are strikebreakers?
    Nonunion workers hired to do the jobs of striking workers.
  24. What is a lockout?
    A decision by management to prevent union employees from entering the workplace; used to pressure the union to accept a contract proposal.
  25. What are unfair labor practices?
    Unlawful acts made by either unions or management.
  26. What is a grievance?
    A formal complaint against an employer.
  27. What is a progressive discipline?
    An escalating process of discipline that gives employees several opportunities to correct performance problems before being terminated.
  28. What is Employee Free Choice Act?
    Proposed legislation that would significantly alter the union election provisions of the Wagner Act, making it easier for unions to organize groups of workers; the EFCA has been introduced in Congress several times in recent years but has so far failed to pass.