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In order to work competently as a medical claims specialist in a physician's office, one needs _______. a. to learn to do medical transcription b. to know procedural anddiagnostic coding c. to take the Hippocratic oath d. certification as a medical assistant
to know procedural and diagnostic coding
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In addition to medical data, the medical record may include ____. a. personal data b. financial data c. social data d. all answers are correct
personal, financial, and social data
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Medical ethics will typically address standards of _____. a. law b. courtesy c. safety d. conduct
safety
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Everything that a medical claims specialist learns about a patient's condition must remain _____. a. accurate b. confidential c. historical d. inclusive
confidential
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Which of the following skills would NOT be required for accurate filing of claims? a. computer programming b. medical terminology c. basic mathematics d. keyboarding
Computer programming
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All fo the following are expected as part of a professional image EXCEPT _____. a. conservative business attire b. clean, well groomed hair c. clean hands and nails d. a strong pleasant fragrance
a strong pleasant fragrance
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If an error is made in a patient's chart, what should be done to the incorrect information prior to adding the correct information nearby?a. white it out b. scratch it out c. draw a single line through it d. erase it
Draw a single line through it.
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Which of the following is NOT typical knowledge expected of an insurance billing specialist?a. how to prevent fraudulent claims b. what constitutes abuse when processing insurance claims c. how
to respond to a subpoena of records d. how to repair a fax machine
How to repair a fax machine
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A legally enforceable document composed by an insurance company describing an agreement is a(n) ___________.a. application b. policy c. health plan d. eligibility verification form
policy
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The patient-physician contract begins when the ______. a. physician schedule permits b. patient receives a physicial exam c. physician completes the medical record d. physician agrees to treat the patient
physician agrees to treat the patient
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Scanners for directly reading claims into a computer's memory are called ______. a. directscanning devices b. bar codes c. electronic readers d. OCRdevices
OCR devices
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When a fax is used to transmit medical records, the patient must sign a ______. a. release b. contract c. letter d. record
release
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Who should interpret records and laboratory tests to the patient? a. the physician b. the medical billing specialist c. the medical assistant d. the nurse
The physician
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According to income tax regulations, accounting records should be kept for _____. a. 10 years b. 1 year c. 4 years d. 6 months
4 years
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A writ requiring the appearance of a person at a trial or other proceeding is a _____. a subpoena duces tecum b. subpoena c. pleading d. witness
subpoena
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Precautions for use of a physician's signature stamp include all but which one of the following? a. it should be available to all employees b. it should be kept in a locked location c. only bonded staff memebers should have access d. there should be just one stamp per physician
It should be available to all employees
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An insurance billing specialist should be able to do all but which of the following? a. define commmon insurance terms b. advise patients which insurance companies offer the best insurance c. handle insurance claims to minimize rejection by carriers d. ask appropriate questions to complete a patient record
Advise patients which insurance companies offer the best insurance
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When physicians evaluate other physicians, this process is called ______. a. peer review b. physician evaluation c. utilization review d. certification evaluation
peer review
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The following are names of parts of a computer EXCEPT _____. a. hard disk b. monitor c. CPU d. transcriber
transcriber
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ROM and RAM refer to a computer's _______. a. speed b. memory c. disk d. brand
memory
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A transmission device for sending electronic data is called a _______. a. hard drive b. keyboard c. modem d. word processor
modem
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Which of the following IS NOT an area of expected expertise for the medical billing specialist?a. ICD-9coding b. CPT coding c. Counseling d. claims processing
Counseling
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The following should be considered when selecting and setting up a computer system EXCEPT __________.a. electrical modifications b. cost c. decor d. storage capacity
decor
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Medical ethics has to do with ______.a. consideration for others b. customs in the medical profession c. conduct, courtesy and manners d. making right and wrong decisions
making right and wrong decisions
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Computer data regarding patient medical records is considered ______. a. confidential b. efficient c. transient d. accurate
confidential
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A destructive computer program that attaches itself to other programs is called a(n) ______. a. revision b. update c. malignancy d. virus
Virus
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Backing-up refers to ____. a. saving data b. working cautiously c. ergonomic furniture d. extra staff
Saving data
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A 1099 form is used to report income to the ____. a. IRS b. Social Security Administration c. AMA d. State Department of Revenue
IRS
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Computer memory can be measured in ____.a. bytes b. wattage c. volts d. amperes
Bytes
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A self-employed billing specialist will need all of the following for successful start-up EXCEPT which one? a. sufficient funds for a tleast 6 months b. casual atttitude toward customers c. full-time commitment to the job d. dedication to doing things right
Casual attitude toward customers
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A self-employed claims processor might expect to invest in a new ______ for business. a. computer b. home c. car d. wardrobe
Computer
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Self-employed insurance billing specialists can deduct all but which one of the following expenses from their income taxes? a. Business travel expenses b. Subscriptions to professional magazines c. Social entertaining d. Depreciation of office equipment
Social entertaining
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If a self-employed insurance specialist plans to use a business name, he or she must ______. a. purchase a sign b. file a DBA form c. purchase business cards d. purchase a business vehicle
File a DBA form
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Brains of a computer which control memory and processing functions are called the ______. a. CPU b. CRT c. CD-ROM d. LCD
CPU
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Intentional misrepresentation of facts in order to deceive or mislead others is _______. a. abuse b. a misdemeanor c. fraud d. embezzlement
Fraud
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A separate part of a computer keyboard that handles numerical functions only is a(n) ____. a. keypad b. hot key c. alternate key d. function key
Keypad
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Storage in a computer is called ______. a. a disk b. chips c. capacity d. memory
Memory
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A list of items displayed on a computer screen from which the operator can choose a function is termed a _____. a. window b. menu c. directory d. hard drive
Menu
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Memory that allows data to be stored and retrieved by specification is called ______. a. ROM b. retrievable memory c. byte d. RAM
RAM
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