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What are the 4 functions of management?
Mintzbergs Interpersonal Management Roles
What is Mintzbergs Figurehead
Symbolic head: required to perform a number of routine duties of a legal or social nature
What is Mintzbergs Leader role?
responsible for the motivation and direction of employees
what is mintzbergs liaison role?
maintains a network of outside contacts who provide favors and information
Mintzbergs Informational Management roles
What is mintzbergs disseminator role?
transmits information received from outsiders or from other employees to members of the otganization
what is mintzbergs monitor role?
receives wide variety of information; serves as nerve center of internal and external information of the organization
what is mintzbergs spokesperson role?
transmits information to outsiders on organizations plans, policies, actions and results. serves as expert on organizations industry
what are mintzbergs decisional roles?
- disturbance handler
- resource allocator
what is mintzbergs entrepreneur role?
searches organization and its environment for opportunities and initiates projects to bring about change
what is mintzbergs disturbance handler role?
responsible for corrective action when organization faces important, unexpected disturbances
what is mintzbergs resource allocator role?
makes or approves significant organizational decisions
what is mintzbergs negotiator role?
responsible for representing the organization at major negotiations
- technical skills
- human skills
- conceptual skills
the ability to apply specialized knowledge or expertise
the ability to work with, understand, and motivate other people, both individually and in groups
the mental ability to analyze and diagnose complex sitations
luthans study of 4 managerial activities
- traditional management
- human resource management
disciplines in OB
- social psychology
3 levels of OB model
- individual level
- group level
- organization systems level
types of variables
- independent- X - what managers minipulate to observe changes in Y
- dependent- Y - what the researches want to predict or explain (interesting variable)
- sexual orientation
- gender identity
components of an attitude
- cognitive- opinion or belief segment of an attitude
- affective- the emotional or feeling
- behavioral- intention to behave in a certain way
what are the major job attitudes?
- job satisfaction
- job involvement
- psychological empowerment
- organizational commitment
- perceived organizational support
- employee engagement
6 basic emotions
what is the function of emotion?
decision making process
what is personality?
the sum total ways in which an individual reacts and interacts with others, the measurable traits a person exhibits
name the big 5 model
openness to experience
- emotional stability
the degree to which people like or dislike themselves
positive self-evaluation leads to higher job performance
basic convictions on how to conduct yourself or how to live your life that is personally or socially preferable (how to life life properly)