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The flashcards below were created by user
honestkyle
on FreezingBlue Flashcards.
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What are lower order needs?
Physiological, safety, and social needs in Maslow's hierarchy
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What are higher order needs?
Esteem and self-actualization needs in Maslow's hierarchy
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What is a satisfier factor?
It's found in job content, such as a sense of achievement, recognition, responsibility, advancement, or personal growth.
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What is expectancy?
A person's belief that working hard will result in high task performance
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What is instrumentality?
A person's belief that various outcomes will occur as a result of task performance
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What is valence?
The value a person assigns to work related outcomes
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What is the law of effect?
- States that behavior followed by pleasant consequences is likely to be repeated
- Behavior followed by unpleasant consequences is not
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What is operant conditioning?
The control of behavior by manipulating its consequences
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What is positive reinforcement?
Strengthens a behavior by making a desirable consequence contingent on its occurrence
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What is negative reinforcement?
Strengthens a behavior by making the avoidance of an undesirable consequence contingent on its occurrence
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What is punishment?
Discourages a behavior by making an unpleasant consequence contingent on its occurrence.
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What is extinction?
Discourages a behavior by making the removal of a desirable consequence contingent on its occurrence.
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What is shaping?
Positive reinforcement of successive approximations to the desired behavior
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What is job design?
The allocation of specific work tasks to individuals and groups
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What is job performance?
The quantity and quality of task accomplishment by an individual or group
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What is job satisfaction?
the degree to which an individual feels positively or negatively about a job
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What is job simplification?
Employs people in clearly defined and very specialized tasks
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What is automation?
The total mechanization of a job
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What is a compressed work-week?
Allows full-time, 40-hour-per-week job to be completed in less than five days.
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What are flexible working hours?
They give employees some choice in the pattern of daily work hours
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What is job sharing?
Splits one job between two people
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What is telecommuting?
Involves working at home or other places using computer links to the office
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What is independent contracting?
Engages outsiders to complete special tasks or projects.
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What are contingency workers?
Are employed on a part time basis to supplement permanent workforce
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