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harps
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-
Which group fileshare
areas do you need access to , so you can perform your work?
- UIN
- Atlas Sitemoves database
-
What type of Citrix
access do you need to perform your work?
-
How do you map to
network drive?
- Right
- Click on My Computer Icon> Select map network drive
-
What does DFS stand for
?
-
What does QARS stand
for?
-
How do you find out what
server is used for a site within QARS?
-
How would you check if a
server is offline?
- From
- Citrix>Start>Run>CMD >Ping server name
-
Does an account need to be disabled during a
Site Move and why?
- Yes,
- This will stop user from accessing as it may cause data corruption is accessed
- during move
-
-
What areas on the change
order requests must be checked before actioning a site move?
-
How do find which DFS
Server is linked to an users account?
- Open
- user in Active Directory >Oblject Advance properties> folder pathname
-
What is Attribute 10
used for ?
-
What command is executed
to copy the data between the source and destination locations? (This would
occur when pressing 3 within User Moves )?
Robocopy
-
Please name option 5 within
User Moves?
- Check
- the DFS links listed are all for the user new site
-
How do you gain access
to the User Moves tool?
- Execute
- the file mu.vbs.bat
-
You are asked by the
agent who has checked management history and user has gone through a Site
move, but does not know the change number. You have only the users PUID
how would you find the change reference?
-
After the rename task,
what are the folders at the source site renamed to?
.moved
-
What tasks are run in
User Moves when you’re doing a Data Move task?
-
Single user account has
two main folders what are they?
-
Why are the folders
renamed after the user data has been moved?
-
What name is given to
the file which is used to import data in to the site Moves tool, what is
the naming convention once saved?
- m.txt file which is
- normally saved in format xxxxxxm.txt where xxxxxx is Change number
-
What steps would you
take if after running a data move you receive the error “User data not
copied”?
- Check both servers at
- source and destination are active by carrying out ping
-
What would be the first
thing check when opening up a new site move change?
(This is in relation to the change, and how you are
first to decide if you should proceed or not.)
Scheduled Date and Time
-
If you receive the error
“Home folder source and profile paths match” on the 2nd task,
Validating Provisioning. There are two things this could mean?
-
Under what circumstances
can an Occasional user be associated to a role?
- Possible
- on some sites eg RAF Waddington
-
You receive a request
that references an Atlas role. How would you initially proceed?
- MCT
- cannot action Atlas accounts speak to Team Manager
-
Why would you receive
“Error 107” during folder rename?
- If
- User is accessing files within a folder that is being moved( should this NOT be
- prevented)
-
How do you check the
user’s current DFS links?
- Load
- an MMC and distributed file system Snap in. Show root of the DFS server
- name> Filter links
-
How many days pass
before it’s impossible to confirm a back up?
-
It’s now past the X
number of days that can pass before verifying a back up task. How would
now proceed with this task?
Go Straight to delete
-
The role action is set
to “KEEP” yet no role is listed. How would you proceed?
- Leave
- the role out of the change and process as normal without role
-
How would you “force” a copy complete?
- Press
- “3F” in the user moves
-
How would you undo a
folder rename?
- Press
- “4U” This will remove(“.moved”)
-
On a site move what is
the maximum amount of data that can be moved for an occasional user?
- 220Mb
- (double check as this should for standard user)( 70Mb for standard)???
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