Chapter 11

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ajocson
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20657
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Chapter 11
Updated:
2010-05-25 00:10:58
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chapter eleven schutt research methods
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Investigating the Social World - Ch. 11 Key Terms
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  1. Inputs
    The resources, raw materials, clients, and staff that go into a program.
  2. Program Process
    The complete treatment or service delivered by the program.
  3. Outputs
    The services delivered or the new products produced by the program process.
  4. Outcomes
    The impact of the program process on the cases processed.
  5. Feedback
    Information about service delivery system outputs, outcomes, or operations that is available to any program input.
  6. Stakeholders
    Individuals and groups who have some basis of concern with the program.
  7. Needs Assessment
    A type of evaluation research that attempts to determine the needs of some population that might be met with a social program.
  8. Evaluability Assessment
    A type of evaluation research conducted to determine whether it is feasible to evaluate a program's effects within the available time and resources.
  9. Process Evaluation
    Evaluation research that investigates the process of service delivery.
  10. Formative Evaluation
    Process evaluation that is used to shape and refine program operations.
  11. Impact Evaluation (or Analysis) aka Summative Evaluation
    Analysis of the extent to which a treatment or other service has an effect.
  12. Efficiency Analysis
    A type of evaluation reserach that compares program costs with program effects. It can be either a cost-benefit analysis or a cost-effectiveness analysis.
  13. Cost-benefit Analysis
    A type of evaluation research that compares program costs with the economic value of program benefits.
  14. Cost-effectiveness Analysis
    A type of evaluation research that compares program costs with actual program outcomes.
  15. Black Box Evaluation
    This type of evaluation occurs when an evaluation of program outcomes ignores, and does not identify, the process by which the program produced the effect.
  16. Program Theory
    A descriptive or prescriptive model of how a program operates and produces effects.
  17. Theory-driven Evaluation
    A program evaluation that is guided by a theory that specifies the process by which the program has an effect.
  18. Stakeholder Approach aka Responsive Evaluation
    An orientation to evaluation research that expects researchers to be responsive primarily to the people involved with the program.
  19. Social Science Approach
    An orientation to evaluation research that expects researchers to emphasize the importance of researcher expertise and maintenance of autonomy from program stakeholders.
  20. Integrative Approach
    An orientation to evaluation research that expects researchers to respond to the concerns of people involved with the program -- stakeholders -- as well as to the standards and goals of the social scientific community.

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