HR Test #3 Ch 12 Part 1
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is a general feeling of exhaustion that develops when an individual simultaneously experiences too much pressure and too few sources of satisfaction.
are natural cycles that indicate when a body needs to eat or sleep.
Collateral stress programs
are organizational programs created specifically to help employees deal with stress.
refers to any behavior at work that is counterproductive. These behaviors may include theft and sabotage, as well as sexual and racial harassment.
is an individual difference that allows some individuals to experience less stress when dealing with stressful events, and that makes them more effective in dealing with the stress they do experience.
are characteristics of the work environment that more slowly and systematically, and perhaps cumulatively, result in damage to an employee’s health.
for managing stress are undertaken through established organizational mechanisms.
is both the act that authorized the U.S. government to create various standards regarding occupational safety and health and the administrative agency that enforces those standards.
are experts who carefully study the workplace, try to identify and isolate particularly dangerous situations, and recommend solutions for dealing with those situations.
are conditions in the work environment that have the potential to cause harm to an employee.
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