What are Goldsmith's 6 steps of requirements elicitation?
Identify the real problem, opportunity or challenge.
Identify the current measure(s) which show that the problem is real.
Identify the goal measure(s) to show the problem has been addressed and the value of meeting it.
Identify the "as-is" cause(s) of the problem, as it is the causes that must be solved, not the problem directly.
Define the business "whats" that must be delivered to meet the goal measure(s).
Specify a product design how to satisfy the real business requirements