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- Team goal is important
- Complimentary skills
- accountable to each other
- Shared leadership
- Individual goals
- Individual skills
- Individual accountability
- Designated leader
What you do affects me
where members of work
group examine goals and culture to improve ability to work together.
Reasons for team
- 1) group is the basic building block
- and they are being used more often
- 2) groups are often the source of
- considerable inconsistencies
people working along
and no need to involve others.
Little team development necessary.
Information must be
shared to complete task but interaction not on deeply personal level.
unprecedented situations having impact outside individual’s scope of influence.
Requires team development approach
problems of teams, what are they?
- 1) goals – groups often times lose purpose
- and direction… team is most important
- 2) member needs – interpersonal
- 3) Norms - lack of norms and acceptable behavior.
- Homogeneous members - tend
- to produce homogeneous ideas.
- 5) Decision
- making - authoritative
- dec. making, time, accountability, etc. sometimes “group think”
- 6) Leadership – problems with power and
- 7) Size – what is the best size for a
How can managers shape people into team players?
- 1) selection
- 2) train (mentor, coach, career
- 3) rewards system (use carefully)
can managers select good team players?
In the hiring process… job fit
- Asking for volunteers
- Task case
- Personality test
- Ask about teamwork (roles)
Extent to which team members areattracted to the team and motivated to remain in it.
do we know if a group is cohesive?
- 1) mutual attraction – get along
- 2)shared goals
- 3)level of team interaction
What are the outcomes of group cohesion?
- 1) increased group think
- 2) higher satisfaction
- 3)social support
- 4)decreased turnover when given a
- 5)more uniform productivity
conforming to what
others in the group feel and think
zero-sum conditions, in which any gain made by one party involves a loss to the
other party (a win-lose or lose-lose)
negotiation in which
there is at least one settlement that involves no loss to either party (a
What are the stages in the negotiation process?
- Stage 1: Planning and Preparation
- Determine your bottom line
- Stage 2: Relationship building between
- negotiating parties (“nontask time”)
- Stage 3: information exchange
- Stage 4: Persuasion attempts
- Stage 5: Concessions/Agreements