w430

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Author:
jodiesc08
ID:
215194
Filename:
w430
Updated:
2013-04-22 20:19:41
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w430
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Description:
w430 test 3
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  1. Team
    • Interdependent
    • Team goal is important
    • Complimentary skills
    • accountable to each other 
    • Shared leadership
  2. Group
    • Individual 
    • Individual goals
    • Individual skills
    • Individual accountability 
    • Designated leader
  3. What you do affects me
    interdependence
  4. where members of work
    group examine goals and culture to improve ability to work together.
    Team building
  5. Reasons for team
    building
    • 1) group is the basic building block
    • and they are being used more often
    • 2) groups are often the source of
    • considerable inconsistencies
  6. people working along
    and no need to involve others.

    Little team development necessary.
    Simple situation
  7. Information must be
    shared to complete task but interaction not on deeply personal level.

    Some team
    development necessary.
    Complex
  8. Unusual and
    unprecedented situations having impact outside individual’s scope of influence.


    Requires team development approach
    Problem
  9. Operating
    problems of teams, what are they?
    • 1) goals – groups often times lose purpose
    • and direction… team is most important
    • 2) member needs – interpersonal
    • differences
    • 3) Norms - lack of norms and acceptable behavior.
    • 4)
    • Homogeneous members - tend
    • to produce homogeneous ideas.
    • 5) Decision
    • making - authoritative
    • dec. making, time, accountability, etc. sometimes “group think”
    • 6) Leadership – problems with power and
    • control
    • 7) Size – what is the best size for a
    • team?
  10. How can managers shape people into team players?
    • 1) selection
    • 2) train (mentor, coach, career
    • develop)
    • 3) rewards system (use carefully)
  11. How
    can managers select good team players?
    In the hiring process… job fit
  12. Examples:
  13. Asking for volunteers
    • Task case
    • Personality test
    • Observation
    • Ask about teamwork (roles)
  14. Extent to which team members areattracted to the team and motivated to remain in it.
    Group cohesion
  15. How
    do we know if a group is cohesive?
    • 1) mutual attraction – get along
    • 2)shared goals
    • 3)level of team interaction
  16. What are the outcomes of group cohesion?
    • 1) increased group think
    • 2) higher satisfaction
    • 3)social support
    • 4)decreased turnover when given a
    • choice
    • 5)more uniform productivity
  17. conforming to what
    others in the group feel and think
    Groupthink
  18. negotiations under
    zero-sum conditions, in which any gain made by one party involves a loss to the
    other party (a win-lose or lose-lose)
    • Distributive
    • bargaining
  19. negotiation in which
    there is at least one settlement that involves no loss to either party (a
    win-win)
    Integrative bargaining
  20. What are the stages in the negotiation process?
    • Stage 1: Planning and Preparation
    • Determine your bottom line
    • Stage 2: Relationship building between
    • negotiating parties (“nontask time”)
    • Stage 3:  information exchange
    • Stage 4: Persuasion attempts
    • Stage 5: Concessions/Agreements

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