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  1. Social Psychology
    the study of how others influence our thoughts, feelings, and actions
  2. fundamental attribution error
    the tendency to overestimate the importance of internal factors, and to underestimate the influence of external factors, when judging the causes of other people's behavior.
  3. saliency bias
    he tendency to focus on the most noticeable factors when making attributions.
  4. just-world phenomenon
    the tendency to believe that people generally get what they deserve
  5. self-serving bias
    the tendency to attribute one's own successes to internal,personal factors and one's own failures to external, situational factors
  6. Prejudice
    a learned, usually negative, attitude toward members of a social group.
  7. stereotype
    overgeneralized set of beliefs about the characteristics of people who belong to a particular social group.
  8. Discrimination
    negative, harmful, unfair behaviors directed toward members of a particular social group
  9. Ingroup favoritism
    the tendency to view members of the groups that one belongs to more favorably than one views members of groups that one doesn't belong to.
  10. outgroup homogeneity effect
    the tendency to perceive greater similarity and less diversity among members of the groups that one doesn't belong to than among members of groups that one does belong to.
  11. Conformity
    changing one's behavior as a result of real or imagined group pressure
  12. Normative social influence
    when a person conforms top group pressure in order to avoid appearing deviant.
  13. A norm
    rule of behavior concerning what is acceptable in a given situation.
  14. Informational social influence
    when a person conforms top group pressure out of a need for direction or information.
  15. Reference groups
    the people we conform to because we like or admire them, and we want to associate with them
  16. Obedience
    following direct commands
  17. Aggression
    any behavior intended to harm someone.
  18. frustration-aggression hypothesis
    states that the frustration that occurs when someone is blocked from achieving a goal causes anger and creates a motive to aggress against the source of the frustration.
  19. Three approaches to reducing aggression.
    • engage in harmless forms of aggression
    • introduce emotional responses
    • improve social and communication skills.
  20. Altruism
    actions intended to help others without obvious benefit to the helper.
  21. Three approaches to explaining helping behavior
    • Evolutionary theory
    • The egoistic model
    • The empathy-altruism hypothesis
Card Set:
2013-05-02 06:37:55

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