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What is maintenance?
Work required to maintain building, grounds and equipment in such condition that it may be continuously used at its original or designed capacity and efficiency for its intended purpose.
- *When board fails to properly maintain, individual member can sue board.
- *If member intentionally/negligently damages property, association can sue.
- *Limited common areas for specific members are paid at a premium by those members.
How are maintenance problems identified?
- Survey current condition of building, grounds and equipment
- Review repair histories of building, grounds and equipment
- Identify continuing problems or emergencies
- Survey damage due to hurricane or other disasters
- Identify construction defects
- Review scheduled repairs or replacements
- Review building code requirements
Who is responsible for maintaining equipment, facility and assets?
Manager and chief engineer or maintenance director.
Describe the five types of maintenance.
- Routine Maintenance: regularly recurring maintenance activities, usually routinely scheduled and requiring little oversight.
- Preventive Maintenance: periodic maintenance performed on property, machinery or components to ensure proper operation, to avoid breakdowns and to prolong useful life.
- Emergency Services Maintenance: responses to emergencies or unpredictable problems and breakdowns.
- Requested or Corrective Maintenance: Work requested by a member, a tenant, board or identified during routine inspection.
- Scheduled Replacement: maintenance work, replacement or rehabilitation of major components and systems.
Explain what a Green Building is.
The practice of creating structures and using processes that are environmentally responsible and resource-efficient thought a buildings life-cycle.
Discuss the advantages and disadvantages of contracting vs. in-house maintenance.
- Length of fix: short, long, ongoing
- Specialized knowledge?
- What happens when association employee is on leave?
- Work space?
- Statutory requirements
What does preventive maintenance accomplish?
Extends life which lowers costs
Describe the purpose of a work order system and how it works.
- The association receives request for, assigns responsibility, prioritizes and monitors repairs.
- - Starts with complaint
- - Complaint generates a service request form
- - Maintenance supervisor reviews and determines materials needed.
- - Then he schedules work
- - *If the problem will be addressed during scheduled maintenance or project, he must make a note on work order
- - Work order returned to manager when job completed and approved.
- - If work done by member, he gets charge backs.
Describe the responsibilities of a project manager.
- Has necessary specialized knowledge
- Is a licensed professional
- Thoroughly understands scope of services
- Monitors each phase of every project
- Understands relationship among concurrent projects and can coordinate them to most effectively complete each project
- Identifies any product or workmanship that varies from scope of work
- Is authorized to evaluate any unanticipated issues while work is in progress and recommend corrective action
- Performs inspections, evaluates completed work and pre-approves contractual progress payments
- Serves as a resource for the board and manger on project issues.
Discuss emergency planning and its components.
- Risk assessment for those disasters most common to associations
- Continuity planning to establish standards for how association should function, identify essential staff, materials and procedures and outline steps necessary to continue functioning during and after a disaster or emergency.
- Provision of emergency supplies, including basic medical and food resources, plastic sheeting, etc.
- Copies of plans and documents essential for facility repairs and operations.
- evacuation plan for residents and staff.
- Warning systems for residents and staff.