People in the business

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  1. Job Enrichment
    Increases the level of responsibility within a job to make more challenging and rewarding.
  2. Job design
    Changing the nature of the role in order to increase motivation or reduce dissatisfaction at work.
  3. Empowerment
    Giving employees the power to do their job: trusting them, giving them the authority to make decisions and encouraging feedback from them
  4. Job rotation
    Varying an employee's job on a regular basis
  5. Job enlargement
    expanding the number of tasks completed by an employee
  6. Training
    Giving employees the knowledge, skills and technique necessary to fulfill the requirements of a job
  7. Induction Training
    is give as an initial preparation upon taking up a post. Its goal is to help new employees reach the level of performance expected from an experienced worker
  8. Off-the-job Training
    Away from the place of work e.g. at a training centre of college
  9. On-the-job training
    learning by doing the job, under guidance of an experienced member of staff or external trainer
  10. Motivation
    the factors that inspire an employee to complete a task at work
  11. Methods of Selection
    ways in which businesses recruit the best candidate for an identified vacancy. These can be internal or external to the organisation and will depend upon the time available, the budget available and the specialist skills available in the oragnisation
  12. Job description
    A summary of the main duties and responsibilities associated with an identified job
  13. Person specification
    identifies the skills, knowledge and experience a successful applicant is likely to have
  14. recruitment and selection process
    How a business chooses the best candidate for a vacancy it has identified
  15. Absenteeism
    The number of working days lost as a result of an employee's deliberate or habitual absence from work
  16. Levels of hierarchy
    The number of layers of management and supervision existing in an a organisation
  17. Chain of command
    The lines of authority within the business
  18. Lines of communication
    how information is passed up, down and across the organisation
  19. Span of control
    the number of subordinates, one job/post holder is responsible for
  20. Work load
    how much work one employee, department and team have to complete in a given period of time
  21. Job role
    the task involved in a particular job
  22. Delegation:
    passing the authority to make specific decisions to somebody further down the organisational hierarchy
  23. Communication flows
    how information is passed around an organisation including downwards, upwards and sidewards and through the grapevine or gossip network
  24. Workforce role:
    the tasks involved in a particular level or grade of job within an organisation
  25. Workforce performance
    methods of measuring the effectiveness of employees including labour turnover and absenteeism
  26. Labour turnover
    The percentage of the total workforce who leave in any give period
  27. Labour productivity
    the contribution made by employees to the output of a business
  28. Delayering
    The removal of layers of the hierarchy from an organisational structure
  29. Automation
    The replacement of workers with machines to perform tasks in production
  30. External recruitment
    Recruiting people from outside your company
  31. Internal recruitment
    Recruiting people who are work in the business
  32. Organisational charts
    A diagram showing job titles, lines of communication and responsibility within a business
  33. Organisational Structure
    The way the jobs, responsibilities and power within a business are organised
Card Set:
People in the business
2013-05-24 14:02:09

Unit 2
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