ch4 vocab to pg 165.txt

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ch4 vocab to pg 165.txt
2013-07-30 22:15:03
ch4 vocab pg 165

ch4 vocab to pg 165
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  1. brick-and-mortar business strategy
    a business approach exclusively utilizing physical locations, such as department stores, business offices, and manufacturing plants, without an online presence
  2. business model
    summary of a business's strategic direction, outlining how the objectives will be achieved
  3. Click only business strategy
    A business approach that exlusively utilizes an online presence. Companies using this strategy are also referred to as virtual companies.
  4. business-to-business (B2B)
    electronic commerce between business partners, such as suppliers and intermediaries
  5. business-to-business marketplace
    a trading exchange operated by a third-party vendor, not associated with a particular buyer or supplier
  6. business-to-consumer (B2C)
    electronic commerce between businesses and consumers
  7. business-to-employee (B2E)
    electronic commerce between businesses and their employees
  8. click-and-mortar business strategy
    a business approach utilizing both physical locations and virtual locations (AKA bricks-and-clicks")
  9. consumer-to-business (C2B)
    consumers selling goods or services to businesses
  10. consumer-to-consumer (C2C)
    a form of electronic commerce that does not involve business firms but enables transactions between consumers
  11. customer portal
    Enterprise portal designed to automate the business processes that occur before during and after sales have been transacted between a supplier and multiple customers.
  12. desktop videoconferencing
    the use of integrated computer, telephone, video recording, and playback technologies - typically by two people - to remotely interact with each other using their desktop computers
  13. disintermediation
    the phenomenon of cutting out the "middleman" in transactions and reaching customers more directly and efficiently
  14. e-information
    The use of the internet to provide electronic brochures and other types of information for customers.
  15. e-integration
    The use of the internet to provide customers with the ability to gain personalized information by querying corporate databases and other information sources.
  16. e-tailing
    electronic retailing; the online sales of goods and services
  17. e-transaction
    the use of the Internet to allow customers to place orders and make payments
  18. electronic commerce (EC)
    exchanges of goods and services via the Internet among and between customers, firms employees, business partners, suppliers, and so on
  19. Electronic Data Interchange (EDI)
    the digital, or electronic, transmission of business documents and related data between organizations via dedicated telecommunications networks
  20. electronic meeting system (EMS)
    a collection of personal computers networked together with sophisticated software tools to help group members solve problems and make decisions through interactive, electronic idea generation, evaluation, and voting
  21. extranet
    a private Web site used by firms and companies for business-to-business interactions
  22. global information dissemination
    the use of the Internet as an inexpensive means for distributing an organization's information
  23. groupware
    software that enables people to work together more effectively
  24. integration
    the use of Web technologies to link Web sites to corporate databases to provide real-time access to personalized information
  25. interactive communication
    immediate communication and feedback between a company and its customers using Web technologies
  26. intranet
    an internal, private network using Web technologies to facilitate the secured transmission or proprietary information within an organization, thereby limiting access to authorized users within the organization
  27. mass customization
    tailoring products and services to meet particular needs of individual customers on a large scale
  28. menu-driven pricing
    a pricing system in which companies set and present negotiable prices for products to consumers
  29. portal
    access point (or front door) through which a business partner accesses secured, proprietary information from an organization (typically using extranets)
  30. reintermediation
    the design of business models that reintrodue middlemen in order to reduce the chaos brought on by disintermediation
  31. revenue model
    part of a business model that describes how the organization will earn revenue, generate profits, and produce a superior return on invested capital
  32. reverse pricing system
    a pricing system in which customers specify the product they are looking for and how much they are willing to pay; this infromation is routed to appropriate companies who either accept or reject this offer
  33. supplier portal
    a subset of an organization's extranet designed to automate the business processes that occur before, during, and after sales have been transacted between a single buyer and multiple suppliers (AKA sourcing portal or procurement portal)
  34. transaction support
    utilizing the Web to provide automatic support to clients and firms for conducting business online without human assistance
  35. vertical market
    a market comprised of firms within a specific industry sector
  36. virtual company
    (click-only business strategy) a business approach that exclusively utilizes an online presence
  37. Webcam
    a small camera that is used to transmit real-time video images within desktop videoconferencing systems