MG 346 Exam 1
Card Set Information
MG 346 Exam 1
Vocabulary and Quiz questions Review Exam 1
The process of administering and coordinating resources effectively and efficiently in an effort to achieve the goals of the organization.
When people hear the name Bill Gates in the news they usually think of Microsoft Corporation. In this instance Bill Gates fulfills the ______ role for Microsoft.
The degree to which goals are achieved; doing the right things.
Using the fewest inputs to generate a given output; doing things right.
A group of individuals who work together toward common goals.
An organizational member who is responsible for planning, organizing, leading, and controlling the activities of the organization so that its goals are achieved.
Setting goals and defining the actions necessary to achieve those goals.
The process of determing the tasks to be done, who will do them, and how those tasks will be managed and coordinated.
Motivating and directing the members of the organization so that they contribute to the achievement of the goals of the organization.
Monitoring the performance of the organizaton, identifying deviations between planned and actual results, and taking corrective action when necessary.
The behavior that is expected in a particular situation.
The role of a manager that involes relationships with organizational members and other constituents.
The managers responsibility for gathering and disseminating information to the stakeholders of the organization.
The role in which a manager processes information and reaches conclusions.
A manager who is responsible for managing a work unit that is grouprd based on the function served.
A manager who is responsible for managing several different departments that are responsible for different tasks.
The manager who supervises the operational employees.
The ability to utilize tools, techniques, and prcedures that are specific to a particular field.
The ability to work effectively with others.
the ability to analyze complex situations.
A manager who supervises the first-line managers or staff departments.
The manager who provides the stratigic direction for the organization.
Various companies moving to multiple countries and doing business in multiple countries.
The heterogeneity of the workforce, mostly in terms of gender and race.
The total of an organizations knowledge,experience, relationships, processes, discoveries, innovations, market presence,and community influence.
The accumulated knowledge of an organization represented by its patents, trademarks and copyrights, proprietary databases, and systems.
The value of established relationships with customers and suppliers.
The cumulative skills and knowledge of the organization.
Behavior that is considered by most to be acceptable.
The setting in which an organization operates; the markets and industry.
The things that an organization can do well; the skills and ablilities.
Something that applies in all situations. The basic management principles apply in all situations.
A perspective on management that focuses on the productivity of the individual worker.
A perspective on management that focuses on managers and the functions they perform.
A perspective on management that focuses on the overall organizational system.
Subordinates comply with a leader because of custom or tradition.
Subordinates voluntarily comply with a leader because of his or her special personal qualities or ablilities.
Subordinates comply with a leader because of a set of impersonal rules and regulations that apply to all employees.
The phenomenon whereby individual or group performance is influenced by human behavior factors.
Advocates that a manager percieves that subordinates have an inherent dislike of work and will avoid it if possible.
Advocates that a manager percieves that subordinates enjoy work and will gain satisfaction from their jobs.
An approach to problem solving that attacks complex systems by breaking them down into their constituent elements.
A diverse item such as material, worker, capital, land, equipment, customer, and information used in creating products and services.
The physical commodity, or intangible service or information, that is desired by the customers or users of the system.