Item or service that doesnt do what it was intended for
Item doesnt do what its meant for. Aimed @ ppl w/ low self esteem. Ex: weight loss pills, cosmetics, anti wrinlkle.
Target older ppl bc theyre lonely & want to make ppl happy
Medicines that dont actually work. Target people w no cure ex: cancer & artheritis. Placebo: sugar. Doesnt help or harm
Unrealistic Ads on side bars. Take your money & identity. Fake online bank statements
Handling consumer problems
- go to store. Take all paper work. - better business bureu: help consumers make sure theyre treated fairly. - small claims court: go when your not getting product ( no jury, only judge. No lawyers). -gov service ex: FDA