Chapter 3: Intercultural Communication

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  1. What is culture shock?
    Psychological discomfort you experience when you must interact in a new culture
  2. What is intercultural communication?
    It refers to interactions that occur between people whose cultures are so different that the communication between them is altered
  3. What is culture?
    A system of shared values, beliefs, attitudes, and orientations learned through communication that guide what is considered to be appropriate thought and behavior in a particular group of people.
  4. What are values?
    Commonly accepted preference for some states of affairs over others
  5. What are the two types of values and their definitions?
    Ideal values—those that members of a culture profess to hold

    Real values—those that can be seen guiding the actual behavior of member of that culture
  6. What is defined as dominant culture?
    Learned system of values, beliefs, attitudes, and orientations held by the people who are in power in a society
  7. What is defined as co-culture?
    Cultures that side by side with the dominant culture and are comprised of smaller numbers of less powerful people who hold common values, attitudes, beliefs, and orientations that differ from those of the dominant culture
  8. What are the 7 co-cultures most identify with?



    Sexual orientation/gender identity


    Social class

  9. What is codeswitch?
    Altering linguistic and nonverbal patterns to conform to the dominant culture or co-culture depending on the topics or co-participants in a conversation
  10. What is enthnicity?
    A classification of people based on shared national characteristics such as country of birth, geographic origin, language, religion, ancestral customs, and traditions
  11. What is religion?
    System of beliefs, rituals, and ethics based on a common perception of the sacred or holy
  12. What is social class?
    A level in the power hierarchy of a society whose membership is based on income, education, occupation, and social habits;where you live and with whom you come in contact
  13. What is cultural identity?
    Is that part of your self-image that is based on the cultural group or groups with which you most closely associate and align yourself
  14. What are the 6 ways cultures differ?
    The Value of the Individual vs. the Group

    Attitudes toward Predictability and Uncertainty

    Attitudes about Social Power Distribution

    Masculine vs. Feminine Orientation

    Time Orientation

    The Importance of Context for Sharing Meaning
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Chapter 3: Intercultural Communication
2013-09-21 18:44:40

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