Week 2 Review Test

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Anonymous
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237359
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Week 2 Review Test
Updated:
2013-09-27 16:08:15
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week review test linear pnr book airports travel
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Description:
Week 2 Review on Linear breakdowns of a PNR, Simplifying RULE on a PNR, airport codes second column, etc
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  1. What is the format identifier for entering a FOP (form of payment) on a PNR?
    F-(2 letter CC code)(CC#)/D(expdate)


    ****EX: F-VI4444333322221111/D0205
  2. What is the Linear 9/11 Tax Code?
    AY
  3. What is the standard US Tax issued on ALL domestic flights?
    7.5% US Tax
  4. What is the Linear US Tax Code?
    US
  5. What is the Linear Facility Charge Tax Code?
    XF
  6. True or False: Airport Facility Charges (XF on a linear) are ONLY issued for every airport the passenger departs from.
    TRUE
  7. True or False: The 9/11 Tax (AY on a linear) CAN exceed $10.00.
    FALSE.
  8. What is the Linear Fuel Surcharge Tax Code?
    Q
  9. What is the Identifier for a BASIC Tariff Display?
    $D(DATE)(DEP CTY)(DEST CTY)


    ***EX: $D12OCTCRWMIA
  10. What is the format for a Tariff with a Modifier?
    $D(DATE)(DEP CTY)(DEST CTY)(MODIFIER)


    • ***EX: $D12OCTCRWMIA+DL
    •           $D12OCTCRWMIA3P
  11. TRUE OR FALSE: Tariff Display will always be your basis & where you need to be at the beginning of a call after travel dates / cities are established.
    TRUE
  12. TRUE OR FALSE: A SUMMARY is the inside restrictions of the Basic Tariff Display.
    TRUE
  13. What is the format identifier for displaying a Restriction Summary of a Tariff?
    $V(line # of tariff)


    ***EX: $V4
  14. What is the format identifier for viewing info on a specific Restriction in a Tariff Summary?
    $V/(# of specific restriction)


    ***EX: $V/4
  15. TRUE or FALSE: The format identifier for returning to the original basic tariff display after viewing restrictions is $D.
    TRUE
  16. What is the SHORTCUT format identifier for viewing the summary of Tariff Restrictions?
    $V(line # of tariff)/(Restriction Code)


    • ***EX: $V2/S
    •        -This will pull up the "Stay" Restrictions for that line of flight.
  17. What are the 3 Reasons a client WILL NOT get the lowest fare?
    1). Availability

    2). Blackout Dates

    3). Routing
  18. What is the format identifier for viewing the routing of a flight in a Basic Tariff Display?
    $LR(line # of flight)


    ***EX:$LR2
  19. What is the Format Identifier to search for a specific Booking Class on a Specific Carrier?
    A/(booking class)(#Seats needed)/(date)(dep cty)(dest. cty)(carrier modifier)

    ***EX: A/L2/12OCTCRWMIA+AA
  20. What is the format identifier to price a flight "As Is?"
    $B
  21. What is the format identifier to display the "Best Buy" for a selected Itinerary?
    $BB
  22. What is the modifier for checking the "Best Buy" of a flight with NO PENALTIES?
    $BBPE0 OR $BB/PE0
  23. What is the modifier to pull a Booking Class of Service in a Tariff?
    $D(date)(dep cty)(dest cty)(your pillow key)(booking class)


    ***EX: $D12OCTCRWMIA<pillow key>F
  24. What is the format identifier to FARE SHOP flights?
    FS
  25. What is the format identifier to Fare Shop different flight segments?
    FSS(Segment #'s separated by + sign)


    ***EX: FSS1+2
  26. What is the format identifier to attach the booking location to a PNR?
    T-BL(# of Booking Location)


    ***EX: T-BL40
  27. TRUE or FALSE: There are 4 different types of "Canned Remarks" that can be used when booking a PNR.
    TRUE
  28. What is the format identifier for inputting "FEMA" in Canned Remarks?
    T-CR-2
  29. What is the format identifier for "No Car or Hotel Requested" in Canned Remarks?
    T-CR-10
  30. What is the format identifier for inputting "NON-REFUNDABLE / PENALTIES APPLY" in Canned Remarks?
    T-CR-39<pillow key>40<pillow key>41
  31. What is the format identifier for inputting "government car booked" in Canned Remarks?
    T-CR-60<pillow key>
  32. What is the format identifier for inputting customer's mailing address?
    W-(first name)(last name)<pillow key>(street address)<pillow key>(City)(State) Z/(zipcode)

    **EX: W-Joe Smith<pillowkey>1234 Red Road<pillowkey>Awesometown CA Z/12345
  33. What is the format identifier for inputting a customer's Delivery Address?
    D-(first name)(last name)<pillow key>(street address)<pillow key>(City)(State) Z/(zipcode)

    **EX: W-Joe Smith<pillowkey>1234 Red Road<pillowkey>Awesometown CA Z/12345
  34. What are the display codes to view a customer's Delivery Address?
    *PD
  35. What is the display code to display the Customer's Mailing Address?
    *PW
  36. What is the display code to view the Customer's Mailing & Delivery Address together?
    *PW+PD
  37. What is the 2-letter Credit Card Code for Mastercard?
    CA
  38. What is the 2-letter Credit Card Code for Discover Card?
    DS
  39. What is the 2-letter Credit Card Code for American Express?
    AX
  40. What is the format for Best Buying government pricing without penalties?
    $BB*GVT/PE0
  41. What is the format for pulling Government Fare Tariffs?
    $D(date)(DEP CTY) (ARR CTY)-FED


    ***EX: $D12OCTCRWMIA-FED
  42. TRUE or FALSE: The "True Government Contract Carrier" for an airport will be identified in the Fare Basis column of a Government Fare Tariff.
    TRUE
  43. What is the 3-letter code listed in the Fare Basis of a Government Fare Tariff that identifies that airports "TRUE GOVERNMENT CONTRACT CARRIER?"
    YCA
  44. What is the Fare Shop format identifier for Government Travel with NO PENALTIES?
    FS*GVT/PE0
  45. What does ATFQ stand for?
    Automatic Ticketing Fare Quote
  46. What is the format identifier to input a "Special Service Request" or "SSR?"
    <pillowkey>:3
  47. What is a "SSR?"
    Special Service Request such as a wheelchair or Frequent Flyer upgrade and ALWAYS send a message to the carrier. The carrier will always confirm or deny request.
  48. What's the code to display the SSR field of a PNR?
    *PS
  49. What is the function identifier to input an "Other Service Information" or "OSI?"
    <pillowkey>:3OSI
  50. What is an "OSI?"
    Other Service Information Field that sends information to all carriers or a specific carrier to alert special situations but WILL NOT need or receive a response.
  51. What is the difference between an "OSI" and an "SSR?"
    SSR's will need and always have a response from all / specific carriers.

    OSI's will send info to all / specific carriers but WILL NOT need or receive a response.
  52. What's the code to display the OSI field of a PNR?
    *PP
  53. What is the function identifier to input Member Frequent Flyer #'s?
    MP*(2letter airline code)(FF#)


    ***EX: MP*UA123456
  54. What is the display code to view the Member Frequent Flyer # Field?
    *MP
  55. TRUE OR FALSE: Associated Remarks (RMA) are associated with a SPECIFIC segment of a PNR.
    TRUE.
  56. What is the function identifier for inputting an Associated Remark (RMA) in a PNR?
    RMA(seg #): (Remarks)


    ***EX: RMA2: Your NonSmoking Room is confirmed. 
  57. What's the display code to display ALL REMARKS in a PNR?
    RM*
  58. What is the code to display Associated Remarks (RMA)?
    RM*A
  59. What is the format identifier to change an Associated Remark?
    RMC:(seg#): (the text you want to change to)


    ***EX: RMC:2: Your Smoking Room is Confirmed
  60. TRUE OR FALSE: Associated Remarks (RMA) will print directly below that specific segment on an itinerary / invoice.
    TRUE
  61. TRUE OR FALSE: Unassociated Remarks (RMU) are freeform remarks associated with the ENTIRE PNR not just a specific segment.
    TRUE.
  62. What is the function identifier to input an Unassociated Remark (RMU) in a PNR?
    RMU: (text)


    ***EX: RMU: Have a great honeymoon!
  63. What is the code to display Unassociated Remarks in a PNR?
    RM*U
  64. TRUE or FALSE: Seat Assignments are used to reserve a specific seat on the aircraft for the customer's flight.
    TRUE
  65. What is the function identifier for flight seat assignments?
    9S
  66. What is the function identifier to view seat map by segment number when booking seat assignments?
    9V/S1
  67. What is the function identifier to assign a specific seat for a specific flight segment of a PNR??
    9S/S(segment #)/(seat assignment)


    ***EX: 9S/S1/16A
  68. What is the code to display assigned seats in a PNR?
    9D
  69. What is the format identifier to cancel ALL seat assignments in a PNR?
    9X
  70. What is the format identifier to cancel a seat assignment in a specific flight segment of a PNR?
    9X/S(segment #)


    ***EX: 9X/S2
  71. What is the format identifier to change and reassign a seat assignment in a specific flight segment?
    9C/S(segment #)/(current seat assign.)*(new seat assign)


    ***EX: 9C/S2/14B*17A
  72. What is the identifier to "Save" a PNR?
    ER
  73. What is the identifier to "Ignore" a PNR?
    I
  74. TRUE or FALSE: A PNR isn't saved / received until you "ER" the reservation.
    TRUE
  75. What is the function identifier to redisplay the last tariff pulled?
    *$D
  76. What is the identifier for Displaying a Tariff from a specific line of availability?
    $DL(line #)


    ***EX: $DL3
  77. TRUE or FALSE: A tariff display is used to determine the fares between two cities / airports on a given day.
    TRUE
  78. TRUE OR FALSE: A Rule Summary is used for a fare to determine the requirements that must be met in order for the given fare to apply.
    TRUE.
  79. What is the identifier to display ALL rule restrictions in a rule summary?
    $V/ALL
  80. What is the identifier to RE-display the last viewed rule restrictions in a rule summary?
    *$V
  81. What is the identifier to store a fare?
    T:$B
  82. TRUE OR FALSE: You must ALWAYS attach a RULE to your PNR when saving.
    TRUE
  83. What is the format to attaching a basic rule when ER-ing a PNR?
    RULA(agents location code)/BASIC


    • ***EX: RULACK3/BASIC
    •            RULA4HD/BASIC
  84. What is the format for attaching "FEMA" rule when ER-ing a PNR?
    RULA15QK/FEMA
  85. What is the format for suspending an attached Rule?
    SUSPEND RULS
  86. What is the format for Cancelling an Attached Rule?
    RULX
  87. TRUE OR FALSE: Once a Rule is attached to the PNR & You've ER'd & IR'd to receive confirmation from the Airline - You must THEN enter the Customer Account #.
    TRUE.
  88. TRUE OR FALSE: Anyone who has signed a contract with National Travel (such as FEMA / Concur / etc) will be assigned a 5-digit Customer Account # used on all related bookings.
    TRUE
  89. What is the function identifier for inputting a CONTRACTED Customer Account # in a PNR?
    T-*CA(5-digit Account #)

    • ***EX: T-*CA87000
  90. What is the function identifier for inputting a NONCONTRACTED / NEW Customer Account # in a PNR?
    T-*CA(10digit phone # without dashes)


    ***EX: T-*CA5553571213
  91. What is the identifier to display Customer Account info?
    *PT
  92. What is the function identifier to price & resell itinerary at LOWEST FARE?
    $BB0
  93. What is the function identifier to price an itinerary, regardless of availability at LOWEST FARE?
    $BBA
  94. What is the format for redisplaying the last price quote?
    *$B
  95. What is the format for storing FOP (form of payment) with a check?
    F-XCHECK-(ACCT#)-(Cust. Acct #)


    ***EX: F-XCHECK-575758567576-87000
  96. What is the format for storing FOP (form of payment) with cash?
    F-S
  97. What is the format to change form of payment?
    C:F-new data


    ***EX: C:F-VI4444333322221110/D0216
  98. What is the format for cancelling a form of payment?
    C:F-
  99. TRUE OR FALSE: An E-Ticket must be issued before the reservation can be sent to Howie.
    TRUE
  100. What is the format for viewing the Que your finished & ticket-issued PNR is sitting in?
    QW
  101. What is the format for Seat Clearance?
    <pillowkey>:SE/(segments)AW*
  102. What is the format to view the E-Ticket?
    *I or *R
  103. What is the format for displaying form of payment?
    *T
  104. What is the Segment Tax Code on a Linear?
    ZP
  105. What are the Pseudo City Codes for National Travel?
    CK3 & 4HD

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