Organization Behaviour: Chapter 1
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Investigates the impact that Individuals, Groups, Organizational structure have on behaviour within organizations
Coordinated social unit, composed of a group of people that functions on a relatively continuous basis to achieve a common goal or set of goals
- Examines behaviour to draw conclusions based on scientific evidence about causes and effects
- in relationships
Considers behaviour in the context in which it occurs.
The study of moral values or principles that guide behaviour and inform us whether our actions are right or wrong.
Putting or giving employees in charge of what they do
Heterogeneity - Gender, age, race, disability, age, sexual preference, ethnicity
Total Quality Management
Achieving customer satisfaction through improvements
Reconsiders how the work would be done and organization structured if they were being created from scratch
The general attitude toward one's job
Evidenced Based Management
Basing managerial decisions on the best available scientific evidence
Identification and involvement with the company
Organizational citizenship behaviour
Not part of an employee's formal job requirements but promotes effective functioning of the organization
What would you like to do?
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