Interpersonal Skills Cards

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Author:
Gomode33
ID:
237955
Filename:
Interpersonal Skills Cards
Updated:
2013-09-30 19:14:59
Tags:
social skills interpersonal communication
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Description:
Cards provide a basic step by step process on how to communicate effectively and using interpersonal effectiveness skills
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  1. Listening
    • 1.  Look at the person who is talking
    • 2.  Think about what is being said
    • 3.  Wait your turn to talk
    • 4.  Say what you want to say
  2. Starting a Conversation
    • 1.  Greet the other person
    • 2.  Make small talk
    • 3.  Decide if the other person is listening
    • 4.  Bring up the main topic
  3. Having a Conversation
    • 1.  Say what you want to say
    • 2.  Ask the other person what she/he thinks
    • 3.  Listen to what the other person says
    • 4.  Say what you think
    • 5.  Make a closing remark
  4. Asking a Question
    • 1.  Decide what you’d like to know more about
    • 2.  Decide whom to ask
    • 3.  Think about different ways to ask your question and pick one way
    • 4.  Pick the right time and place to ask your question
    • 5.  Ask your question
  5. Saying Thank You
    • 1.  Decide if the other person said or did something that you want to thank them for
    • 2.  Choose a good time & place to thank the other person
    • 3.  Thank the other person in a friendly way
    • 4.  Tell the other person why you are thanking him/her
  6. Introducing Yourself
    • 1.  Choose the right time and place
    • 2.  Greet the other person and tell your name
    • 3.  Ask the other person his/her name if you need to
    • 4.  Tell or ask something to help start your conversation
  7. Introducing Other People
    • 1.  Name the first person and tell him/her the name of the second person
    • 2.  Name the second person and tell him/her the name of the first person
    • 3.  Say something that helps the two people get to know each other
  8. Giving a Compliment
    • 1.  Decide what you want to compliment about the other person
    • 2.  Decide how to give the compliment
    • 3.  Choose the right time and place
    • 4.  Give the compliment
  9. Asking For Help
    • 1.  Decide what the problem is
    • 2.  Decide if you want help for the problem
    • 3.  Think about different people who might help you and pick one
    • 4.  Tell the person about the problem and ask that person to help you
  10. Joining In
    • 1.  Decide if you want to join in an activity others are doing
    • 2.  Decide the best way to join in
    • 3.  Choose the best time to join in
    • 4.  Join in the activity
  11. Giving Instructions
    • 1.  Decide what needs to be done
    • 2.  Think about the different people who could do it and choose one
    • 3.  Ask that person to do what you want done
    • 4.  Ask the other person if he understands what to do
    • 5. Change/repeat your instructions if needed
  12. Following Instructions
    • 1.  Listen carefully while you are being told what to do
    • 2.  Ask questions about anything you don’t understand
    • 3.  Decide if you want to follow the instructions and let the other person know your decision
    • 4.  Repeat the instructions to yourself
    • 5.  Do what you have been asked to do
  13. Apologizing
    • 1.  Decide if it would be best for you to apologize for something you did
    • 2.  Think of the different ways you could apologize
    • 3.  Choose the best time and place
    • 4.  Make your apology
  14. Convincing Others
    • 1.  Decide if you want to convince someone about something
    • 2.  Tell the other person your idea
    • 3.  Ask the other person what he thinks about it
    • 4.  Tell why you think your idea is a good one
    • 5.  Ask the other person to think about what you said before making up his/her mind.
  15. Knowing Your Feelings
    • 1.  Tune in to what is going on in your body that helps you know what you are feeling.
    • 2.  Decide what happened to make you feel that way.
    • 3.  Decide what you could call the feeling.
  16. Expressing Your Feelings
    • 1.  Tune in to what is going on in your body
    • 2.  Decide what happened to make you feel that way.
    • 3.  Decide what you are feeling
    • 4.  Think about the different ways to express your feeling and pick one
    • 5.  Express your feeling
  17. Understanding the Feelings of Others
    • 1.  Watch the other person
    • 2.  Listen to what the other person is saying
    • 3.  Figure out what the person might be feeling
    • 4.  Think about ways to show you understand what he/she is feeling
    • 5.  Decide on the best way and do it
  18. Dealing with Someone Else’s Anger
    • 1.  Listen to the person who is angry
    • 2.  Try to understand what the angry person is saying and feeling
    • 3.  Decide if you can say or do something to deal with the situation
    • 4.   If you can, deal with the other person’s anger
  19. Expressing Affection
    • 1.  Decide if you have good feelings about the other person
    • 2.  Decide if the other person would like to know about your feelings
    • 3.  Choose the best way to express your feelings
    • 4.  Choose the best time and place to express your feelings
    • 5.  Express your feelings in a friendly way
  20. Dealing with Fear
    • 1.  Decide if you are feeling afraid
    • 2.  Think about what you might be afraid of
    • 3.  Figure out if the fear is realistic
    • 4.  Take steps to reduce your fear.
  21. Rewarding Yourself
    • 1.  Decide if you have done something that deserves a reward
    • 2.  Decide what you could say to reward yourself
    • 3.  Decide what you could do to reward yourself
    • 4.  Reward yourself
  22. Asking Permission
    • 1.  Decide what you would like to do for which you need permission
    • 2.  Decide whom you have to ask for permission
    • 3.  Decide how to ask for permission
    • 4.  Pick the right time and place
    • 5.  Ask for permission
  23. Sharing Something
    • 1.  Decide if you might like to share some of what you have
    • 2.  Think about how the other person might feel about your sharing
    • 3.  Offer to share in a direct and friendly way
  24. Helping Others
    • 1.  Decide if the other person might need and want your help
    • 2.  Think of the ways you could be helpful
    • 3.  Ask the other person if he/she needs and wants your help
    • 4.  Help the other person
  25. Negotiating
    • 1.  Decide if you and the other person are having a difference of opinion
    • 2.  Tell the other person what you think about the problem
    • 3.  Ask the other person what he/she thinks about the problem
    • 4.  Listen openly to his/her answer
    • 5.  Think about why the other person might feel this way
    • 6.  Suggest a compromise
  26. Using Self-Control
    • 1.  Tune in to what is going on in your body that helps you know you are about to lose control of yourself
    • 2.  Decide what happened to make you feel this way
    • 3.  Think about ways in which you might control yourself
    • 4.  Choose the best way to control yourself and do it
  27. Standing Up For Your Rights
    • 1.  Pay attention to what is going on in your body that helps you know that you are dissatisfied and would like to stand up for yourself
    • 2.  Decide what happened to make you feel dissatisfied
    • 3.  Think about ways in which you might stand up for yourself and choose one
    • 4.  Stand up for yourself in a direct and reasonable way
  28. Responding to Teasing
    • 1.  Decide if you are being teased
    • 2.  Think about ways to deal with the teasing
    • 3.  Choose the best way to do it.
  29. Avoiding Trouble with Others
    • 1.  Decide if you are in a situation that might get you into trouble
    • 2.  Decide if you want to get out of the situation
    • 3.  Tell the other people what you decided and why
    • 4.  Suggest other things you might do
    • 5.  Do what you think is best for you
  30. Keeping Out of Fights
    • 1.  Stop and think about why you want to fight
    • 2.  Decide what you want to happen in the long run
    • 3.  Think about other ways to handle the situation besides fighting
    • 4.  Decide on the best way to handle the situation and do it.
  31. Making a Complaint
    • 1.  Decide what your complaint is
    • 2.  Decide whom to complain to
    • 3.  Tell that person your complaint
    • 4.  Tell that person what you would like done about the problem
    • 5.  Ask how he/she feels about what you’ve said
  32. Answering a Complaint
    • 1.  Listen to the complaint
    • 2.  Ask the person to explain anything you don’t understand
    • 3.  Tell the person that you understand the complaint
    • 4.  State your ideas about the complaint, accepting the blame if appropriate
    • 5.  Suggest what each of you could do about the complaint
  33. Being a Good Sport
    • 1.  Think about how you did and how the other person did in the game you played
    • 2.  Think of a true compliment you could give the other person about his/her game
    • 3.  Think about his/her reactions to what you might say
    • 4.  Choose the compliment you think is best and say it
  34. Dealing with Embarrassment
    • 1.  Decide if you are feeling embarrassed
    • 2.  Decide what happened to make you feel embarrassed
    • 3.  Decide on what will help you feel less embarrassed and do it
  35. Dealing with Being Left Out
    • 1.  Decide if you are being left out
    • 2.  Think about why the other people might be leaving you out of something
    • 3.  Decide how you could deal with the problem
    • 4.  Choose the best way and do it
  36. Standing Up For a Friend
    • 1.  Decide if your friend has not been treated fairly by others
    • 2.  Decide if your friend wants you to stand up for him/her
    • 3.  Decide how to stand up for your friend
    • 4.  Stand up for your friend
  37. Responding to Persuasion
    • 1.  Listen to the other person’s ideas on the topic
    • 2.  Decide what you think about the topic
    • 3.  Compare what he/she said with what you think
    • 4.  Decide which idea you like better and tell the other person about it
  38. Responding to Failure
    • 1.  Decide if you have failed at something
    • 2.  Think about why you failed
    • 3.  Think about what you could do to keep from failing another time
    • 4.  Decide if you want to try again
    • 5.  Try again using your new idea
  39. Dealing with Contradictory Messages
    • 1.  Decide if someone is telling you two opposite things at the same time
    • 2.  Think of ways to tell the other person that you don’t understand what he/she means
    • 3.  Choose the best way to tell the person and do it
  40. Dealing with an Accusation
    • 1.  Think about what the other person has accused you of
    • 2.  Think about why the person might have accused you
    • 3.  Think about ways to answer the person’s accusation
    • 4.  Choose the best way and do it
  41. Getting Ready for a Difficult Discussion
    • 1.  Think about how you will feel during the conversation
    • 2.  Think about how the other person will feel
    • 3.  Think about different ways you could say what you want to say
    • 4.  Think about what the other person might say back to you
    • 5.  Think about any other things that might happen during the conversation
    • 6.  Choose the best approach you can think of and try it
  42. Dealing with Group Pressure
    • 1.  Think about what the group wants you to do and why
    • 2.  Decide what you want to do
    • 3.  Decide how to tell the group what you want to do
    • 4.  Tell the group what you have decided
  43. Deciding on Something to Do
    • 1.  Decide whether you are feeling bored or dissatisfied with what you are doing
    • 2.  Think of things you have enjoyed doing in the past
    • 3.  Decide which one you might be able to do now
    • 4.  Start the activity
  44. Deciding What Caused a Problem
    • 1.  Define what the problem is
    • 2.  Think about possible causes of the problem
    • 3.  Decide which are the most likely causes of the problem
    • 4.  Check out what really caused the problem
  45. Setting a Goal
    • 1.  Figure out what goal you want to reach
    • 2.  Find out all the information you can about how to reach your goal
    • 3.  Think about the steps you will need to take to reach your goal
    • 4.  Take the first step toward your goal
  46. Deciding On Your Abilities
    • 1.  Decide which abilities you might want to use
    • 2.  Think about how you have done in the past when you have tried to use these abilities
    • 3.  Get other people’s opinions about your abilities
    • 4.  Think about what you found out and decide how well you use these abilities
  47. Gathering Information
    • 1.  Decide what information you need
    • 2.  Decide how you can get the information
    • 3.  Do things to get the information
  48. Arranging Problems By Importance
    • 1.  Think about the problems that are bothering you
    • 2.  List these problems from most to least important
    • 3.  Do what you can to hold off on your less important problems
    • 4.  Go to work on your most important problems
  49. Making a Decision
    • 1.  Think about the problem that requires you to make a decision
    • 2.  Think about possible decisions you can make
    • 3.  Gather accurate information about these possible decisions
    • 4.  Reconsider your possible decisions using the information you have gathered
    • 5.  Make the best decision

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