MIS chapter 7 key terms

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tmoy4565
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MIS chapter 7 key terms
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2013-11-24 19:32:31
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MIS chapter 7 key terms
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  1. Best practices
    Procedures and processes used by business organizations that are widely accepted as being among the most effective and/or efficient.
  2. Business process management (BPM)
    A systematic, structured improvement approach by all or part of an organization, including a critical examination and redesign of business processes in order to achieve dramatic improvements in one or more performance measures such as quality, cycle time or cost.
  3. Business process reengineering (BPR)
    Legacy term for business process management
  4. Core activities
    The activities within a value chain that process inputs and produce outputs, including inbound logistics, operations and manufacturing, outbound logistics, marketing and sales, and customer service.
  5. Custom software
    Software programs that are designed and developed for a company's specific needs as opposed to being bought off the shelf.
  6. Customization
    Modifying software so that it better suits user needs.
  7. Downstream information flow
    An information flow that relates to the information that is produced by a company and sent along to another organization, such as a distributor.
  8. Enterprise resource planning (ERP)
    An information system that integrates business activities across departmental boundaries, including planning, manufacturing, sales, marketing, and so on.
  9. Enterprise system
    An information system that spans the entire organization and can be used to integrate business processes, activities, and functional areas of a firm.
  10. ERP core components
    The components of an ERP that support the internal activities of an organization for producing products and services.
  11. ERP extended components
    The components of an ERP that support the primary external activities of an organization for dealing with suppliers and customers.
  12. Externally focused system
    An information system that coordinates business activities with customers, suppliers, business partners, and others who operate outside the organization's boundaries.
  13. Internally focused system
    An information system that supports functional areas, business processes, and decision making within an organization.
  14. Interorganizational system (IOS)
    An information system that communicates across organizational boundaries.
  15. Legacy system
    Older stand-alone computer systems within an organization with older versions of applications that are either fast approaching or beyond the end of their useful life within the organization.
  16. Make-to-order process
    The set of processes associated with producing goods based on sales orders.
  17. Make-to-stock process
    The set of processes associated with producing goods based on demand forecasts.
  18. Module
    A component of a software application that can be selected an implemented as needed.
  19. Off-the-shelf software
    Software designed and used to support general business processes that does not require any specific tailoring to meet an organization's needs.
  20. Order-to-cash process
    The set of processes associated with selling a product or service.
  21. Packaged software
    A software program written by a third-party vendor for the needs of many different users and organizations.
  22. Procure-to-pay process
    The set of processes associated with procuring goods from external vendors.
  23. Service
    An individual software component designed to perform a specific task.
  24. Service-oriented architecture (SOA)
    A software architecture in which business processes are broken down into individual components (or services) that are designed to achieve the desired results for the service consumer (Which can be either an application, another service, or a person).
  25. Stand-alone application
    A system that focuses on the specific needs of an individual department and is not designed to communicate with other systems in the organization.
  26. Support activities
    Business activities that enable the primary activities to take place. Support activities include administrative activities, infrastructure, human resources, technology development, and procurement.
  27. Upstream information flow
    An information flow consisting of information received from another organization, such as from a supplier.
  28. Value system
    A collection of interlocking company value chains.
  29. Vanilla version
    The features and modules that a packaged software system comes with out of the box.
  30. Web service
    A component that allows data to be accessed without intimate knowledge of other organizations' systems, enabling machine-to-machine interaction over the internet.

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