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  1. A group of two or more people with complementary skills who are committed to working together to achieve a specific objective
  2. The amount of information that must be processed to understand the task, the presence of many subtasks
    Task complexity
  3. The extent to which group members need to work with and rely on each other to produce the collective work of the group
    Task interdependence
  4. Issues that orient team members toward their goals and priorities and help them to understand how their work fits in the bigger picture
    Task objectives
  5. Teams in which the manger acts as the team leader
    Manager led teams
  6. Teams composed of a manger and his or her subordinates in the formal chain of command, usually in one functional department
    Vertical Teams
  7. Teams composed of employees from about the same hierarchical level but from several different departments in the organization
    Horizontal teams
  8. Teams that determine their own objectives and the methods by which to achieve them
    Self-directed teams
  9. Teams that use a significant amount of face to face communication to make operating decisions
    Collocated teams
  10. Teams that are made up of geographically or organizationally dispersed members who rely on electronic communication
    Geographically distributed teams
  11. the stage that occurs when team members define the task that is to be done and how that task is to be accomplished, setting ground rules for the team
    Forming stage
  12. The stage that occurs when team members experience conflicts about interpersonal issues and differences in perspectives
    Storming stage
  13. The stage that occurs when team members uncover ways to create new standards that encourage more collaborative behavior
    Norming stage
  14. The stage that occurs when team members adopt and play roles that enhance the activities of the group
    Performing stage
  15. The stage that occurs when a team has completed its task and the team is disbanded
    Adjourning stage
  16. Behaviors that inhibit the team and its members from achieving their objectives
    Blocking behavior
  17. The action of people behaving in line with group's expectations and beliefs
  18. A manager who determines how the team will work with clients, upper management, and others who have an interest in the team's product. They buffer the team from organizational infighting, persuade top management to support team's work, and coordinate and negotiate with other groups on work deadlines
    Boundary manager
  19. An emotional or cognitive response that occurs when interest perspectives and behaviors of one individual or group explicitly differ from those of another individual or group
  20. A process by which two parties attempt to reach agreement on an issue by offering and reviewing various positions or courses of action
  21. Conflict that occurs between two or more individuals who are members of the same group
    Interpersonal conflict
  22. Conflict that occurs among various groups
    Intergroup conflict
  23. A theory that proposes that group members of an in group will seek to find negative aspects of an ot group to enhance their self image
    Social identity theory
  24. A theory that proposes that limited resources will lead to conflict between groups
    Realistic conflict theory
  25. Conflict in which individuals tend to attack each other's personalities through criticism, threats, and insults
    Affective conflict
  26. Conflict that results from disagreements over work related issues such as meeting schedules, work assignments,processes, or the task itself
    Cognitive conflict
  27. Extreme consensus during a decision making process
    Group think
  28. An increase in conflict that occurs when one person's negative behaviors encourage o foster another person's negative behaviors
  29. The reduction or elimination of conflict
Card Set:
2013-10-17 01:25:50

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