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  1. The study of interpersonal attitudes and preferences, behavioral dynamics, and organizational performence
    Organizational Behavior
  2. An understanding of one's thoughts, feelings, and behaviors
    Self Awareness
  3. The ability to acknowledge and take responsibility for one's role in cultivating relationships and in communicating effectively with others
    Interpersonal effectiveness
  4. Measure of overall intelligence
    Intelligence Quotient IQ
  5. The theory that individuals possess three components of intelligence being computational(analytic), experiential(creative), and contextual(practical)
    Triarchic theory of intelligence
  6. The ability to understand and respond appropriately to different cultural contexts and situations
    Cultural Intelligence
  7. The capacity for recognizing our own feelings and those of others, for motivating ourselves and for managing our emotions and relationships in a productive manner
    Emotional intelligence
  8. A system of enduring inner characteristics, tendencies, and temperaments that are both inherited and shaped by social, cultural, and environmental factors
  9. The extent to which an individual believes that he or she can control or influence the outcome of events
    Locus of control
  10. The belief that one can control or adapt to certain events and outcomes and be able to bounce back from difficulty
  11. The ability of individuals to read cues from their environment to assess their behavior. People can vary from being high self monitors to low self monitors
  12. The manner in which work in a firm is divided among employees
    Division of labor
  13. Those who believe that the control is warranted in organizational design to ensure that jobs are performed satisfactorily and efficiently
  14. An extreme form of organizational control in which systems are highly formalized and are characterized by extensive rules, procedures, and policies
    Bureaucratic approach
  15. Those who support a more open organizational structure where roles and responsibilities are loosely defined
  16. A type of organizational control that includes self supervising teams that are responsible for a set of tasks
    Clan approach
  17. The pattern of organizational roles, relationships, and procedures that enable coordinated action among employees
    Organizational structure
  18. A structure that organizes a firm in terms of the main activities that need to be performed, such as production, marketing, sales, and accounting
    Functional structre
  19. A structure that groups diverse functions into separate divisions
    Divisional strucutre
  20. A structure where both divisional and functional managers have equal authority in the organization
    Matrix strucuture
  21. A structure where "knowledge workers" are organized to work as individual contributors or to be part of a work cluster that provides certain expertise for the organization
    Network structure
  22. Rights that include initiating, approving, implementing and controlling various types of strategic or tactical decisions
    Decision rights
  23. The process by which managers transfer decision rights to individual employees
  24. An organizational structure characterized by formal structures that control employee behavior by concentrating decisions in a top down, hierarchical fashion
    Centralized organization
  25. An organizational structure where key decisions re made at all levels of the firm, not mandated from the top
    Decentralized organization
Card Set:
2013-10-17 01:49:48

Management flash cards
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