Mgmt Ch. 1

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Author:
bwood190
ID:
241490
Filename:
Mgmt Ch. 1
Updated:
2013-10-22 17:28:59
Tags:
Managment
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Description:
Prep for midterm
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  1. Manager
    Someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals
  2. First-line manager
    Lowest level of mgmt. Manage work of nonmanagerial employees
  3. Middle Managers
    Manage the work of first-line managers
  4. Top Managers
    Responsible for organization-wide decisions and establishing plans and goals that affect the entire org.
  5. Managerial Levels (heirarchy)
    Top managers - middle - first line - nonmanagerial employees
  6. Management
    • Coordinating work activities so they can be completed efficiently and effectively.
    • Is a learned talent, not something that comes naturally.
  7. Efficiency
    • Doing things right.
    • Getting most output for least input.
    • MEANS
    • Low waste
  8. Effectivness
    • Doing things right
    • Attaining org. goals.
    • ENDS
    • High attainment
  9. Management functions
    • Planning - defining goals, establish strategies, develop plans to integrate and coordinate activities.
    • Organizing - arranging work to accomplish goals
    • Leading - working with and through people to accomplish goals.
    • Controlling - monitoring, comparing and correcting work.
  10. Mgmt roles (Mintzberg's approach)
    • Interpersonal roles - working with people or perfoming ceremonial or symbolic duties... figurehead, leadership and liaison activites.
    • Informational roles - receiving collecting and disseminating info. Monitoring, disseminating and spokesperson activities.
    • Decisional roles - making significant choices that affect org. Entrepreneurial, disturbance handler, resource allocater, negociater activities.
  11. Interpersonal roles
    Working with people or perfoming ceremonial or symbolic duties... figurehead, leadership and liaison activites.
  12. Informational roles - receiving collecting and disseminating info.
    Receiving collecting and disseminating info. Monitoring, disseminating and spokesperson activities.
  13. Decisional roles
    Making significant choices that affect org. Entrepreneurial, disturbance handler, resource allocater, negociater activities.
  14. Management skills
    • Technical skills - knowledge and expertise in a specializzed field
    • knowledge and expertise in a specializzed field
    • Human skills - ability to work well with others
    • Conceptual skills - the ability to analyze and generate ideas about abstract and complex situations concerning the org.
  15. Technical skills
    knowledge and expertise in a specializzed field
  16. Human skills
    ability to work well with others
  17. Conceptual skills
    the ability to analyze and generate ideas about abstract and complex situations concerning the org.
  18. Skills needed at different mgmt levels
    • Top managers - conceptual, human skills
    • Middle managers - a little of everything
    • Lower level - human skills, technical skills
  19. Organization
    Deliberate arrangement of people to accomplish some specific purpose.
  20. Common characteristics or orgs.
    • -distinct purpose
    • -composed of people
    • -deliberate structure
    • *all orgs need managers, no matter the size*
  21. Types of orgs.
    • -publicly held
    • -privately held
    • -nonprofit
    • -NGO (nongovernmental orgs)

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