Listening Behavior Mid Term Exam
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Name 3 Parts of
- 1. State the facts
- 2. Give 2 interpretations of those facts
- 3. Ask for Clarification
Name the 7 Elements of the Worthington Fitch-Hauser Model
- 1. Mental Stimulus
- 2. Awareness
- 3. Translation
- 4. Evaluation
- 5. Recall
- 6. Response
- 7. Stay Connected and Motivated
Define: Mental Stimulus
A conscious effort to focus and listen
Mental sorting process of the amount of information processed based off motivation, cognitive load
Recognizing the basic components of the message
Determine what gets stored in the memory and whether a response is required
Decision on how you'll respond to the other party
Define: Stay Connected and Motivated
Help guide your behavior in future interactions and past interactions, nonverbal messages.
"The tie that binds all parts of the greater listening process"
Stay Connected and Motivated
Define: Discriminative Listening
Listening to distinguish the aural and visual stimuli
Define: Comprehensive Listening
Listening for understanding of the message
Define: Critical Listening
We think about a message, make influences, evaluate both the speaker and the message.
Define: Intrapersonal Information Flow Model
Illustrates the fundamental elements of cognitive processing that elements during the listening process.
Cognitive structure consisting of representations of some defined area (person, place, thing)
Address the sequence of actions associated with a particular event.
Define: Time Listening
Prefer hurried interactions describes as communicative time management focus on specific behaviors
Define: Emotional Intelligence
The ability to perceive and express emotions to understand and use them, and to manage them to foster personal growth.
Define: Cognitive Complexity
Address how you perceive the incoming message, organize it, & use it to interpret the communication event.
Define: External Stimuli
Signs, signals , any other stimuli transmitted by sources other than the receiver and picked up through the senses.
Define: External Interference
Noise that makes it difficult or impossible to perceive or identify external stimulus
Define: Internal Noises
As stimuli within the person can take many forms.
A Schemata contain value- laden attitudes and beliefs
1. Aspect of how speakers compose their message
2. Act as a cognitive structures that guide information processing
Clues embedded in a message that signal how the information should be interpreted
Myers- Briggs Type Indicator
Personality inventories reveal how we perceive or view thing about us. Draw attention to how we evaluate or draw conclusions about these perceptions.
Personality and psychology aspect personality and communication behavior influences our biology
Define: Personality Traits
Enduring personal qualities or attributes that influence behavior across situations.
Define: People Listening
Focus on their relationship with others. Good at identifying the moods of other. Mood can also rub off on them.
Define: Context Listening
Listeners tend to welcome complex and challenging information, listen to facts before forming judgment and opinions or favor to technical information.
Define: Character of State
Define: Multidimensional Listening
Define: Judy Brownell's Hurrier Model
Elements of cognitive and speech science perspectives
Judy Brownell's Hurrier Model 6 interrelated Processes
- 1. Hearing- the accurate reception of sound focusing on the speaker, discriminating among sound and concentrating on the message.
- 2. Understanding - listening comprehension or understanding the message.
- 3. Remembering - retaining and recalling information
- 4. Interpreting - Using the interaction context and knowledge of the other person to assign meaning to the message
- 5. Evaluating -applying your own perspectives and biases to your interpretation
- 6. Responding- appropriately responding to a message
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