Application that matches buyers and sellers by using an e-commerce version of a standard, competitive-bidding auction process.
sales between companies
Sales between supplier and a retail customer
Sales between companies and governmental organizations.
Entity that provides goods and services at a stated price and arranges for the delivery of the goods, but never takes title to the goods.
Customer relationship management (CRM)
A system that integrates customer-facing processes and managing all the interactions with customers.
Elimination of one or more middle layers in the supply chain.
A multifirm process of buying and selling goods and services using Internet technologies.
Site that facilitates the matching of buyers and sellers; the business process is similar to that of a stock exchange. Sellers offer goods at a a given price and buyers make offers to purchase. Price matches result in transactions from which the exchange takes a commission.
Attributes of a system that are not attributes of any of the system's components.
Interorganizational information system
Information systems that support processes and activities that span two or more independent organizations.
In e-commerce, a company that takes title to the goods it sells. The company buys goods and resells them.
An E-commerce company that arranges for the purchase and sale of goods without ever owning or taking title to those goods.
When the legal ownership of a material that has been sold is transferred from the seller to the buyer.
A measure of the sensitivity in demand to changes in price. It is the ratio of the percentage change in quantity divided by the percentage change in price.
An operational outbound process comprised of three main activities- sell, ship, and payments.
The preeminent cloud-based CRM vendor.
An information system that helps a company collect customer data from social media and shares it among their customer facing processes.
In e-commerce, a Web-based application that enables customers to enter and manage their orders.