Card Set Information
consists of the activities managers perform to plan for, attract, develop, and retain an effective workforce.
is the economic or productive potential of employee knowledge, experience, and actions.
someone whose occupation is principally concerned with generating or interpreting information, as opposed to manual labor.
is the economic or productive potential of strong, trusting, and cooperative relationships
Strategic HR Planning
consists of developing a systematic, comprehensive strategy for (a)understanding current employment needs and (b)predicting future employee needs.
is to determine, by observation and analysis, the basic elements of a job
summarizes what the holder of a job does and why they do it.
describes the minimum qualifications a person must have to perform the job successfully.
consists of negotiations between management and employees about disputes over compensation, benefits, working conditions, and job security.
consists of (1) assessing an employees performance and (2) providing him or her with feedback
the continuous cycle of improving job performance through goal setting, feedback, and coaching
are based on facts and are often numerical
The forces for change (external)
4.Shareholder & Customer Demands
6.Social & Political Pressures
The forces for change (internal)