Management Exam#3

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  1. HR Management
    consists of the activities managers perform to plan for, attract, develop, and retain an effective workforce.
  2. Human Capital
    is the economic or productive potential of employee  knowledge, experience, and actions.
  3. Knowledge Worker
    someone whose occupation is principally concerned with generating or interpreting information, as opposed to manual labor.
  4. Social Capital
    is the economic or productive potential of strong, trusting, and cooperative relationships
  5. Strategic HR Planning
    consists of developing a systematic, comprehensive strategy for (a)understanding current employment needs and (b)predicting future employee needs.
  6. Job Analysis
    is to determine, by observation and analysis, the basic elements of a job
  7. Job Description
    summarizes what the holder of a job does and why they do it.
  8. Job Specification
    describes the minimum qualifications a person must have to perform the job successfully.
  9. Collective Bargaining
    consists of negotiations between management and employees about disputes over compensation, benefits, working conditions, and job security.
  10. Performance Appraisal
    consists of (1) assessing an employees performance and (2) providing him or her with feedback
  11. Performance Management
    the continuous cycle of improving job performance through goal setting, feedback, and coaching
  12. Objective Appraisal
    are based on facts and are often numerical
  13. The forces for change (external)
    • 1.Demographic
    • 2.Market Changes
    • 3.Tech. Advancements
    • 4.Shareholder & Customer Demands
    • 5.Supplier Practices
    • 6.Social & Political Pressures
  14. The forces for change (internal)
    • 1.Employee Problems
    • 2.Managers' Behavior
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Management Exam#3
Management Exam#3
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