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  1. What is NLP?
    NLP is an acronym meaning Neruolinguistic Programming.
  2. What does neruo mean?
    Anything to do with the conscious or unconscious mind.
  3. What does linguistic mean?
    The language you use.
  4. Who developed NLP?
    Richard Bandler, in California in early 70's.  Later John Grinder (an associate) joined him.
  5. What is gestalt therapy?
    A psychological pattern or structure based on the premise that "the whole is other than the sum of the parts".
  6. What is the META MODEL?
    Bandler and Grinder found that people used 3 key processes with language when they spoke naturally:

    • Deletion
    • Distortion
    • Generalisation
  7. What is "deletion" in the Meta Model?
    • Not giving the whole story.  
    • eg.  "my husband is always shouting at the children" without mentioning how tired and stressed he is and the children are on holidays and bored and messier than normal.
  8. What is "distortion" in the Meta Model?
    • Using your imagination when retelling something.
    • e.g. if you see two people whispering, your imagination could tell you they are talking about you (they probably aren't!)
  9. What is "generalisation" in the Meta Model?
    • Making broad statements connecting ideas to one another.
    • e.g.. "my son always looses things"
  10. What are the 15 tools to overcome the 3 key processes in the Meta Model?
    • Rapport
    • Anchors
    • Sub-modalities
    • Chunking
    • Imprint
    • Internal Representation (IR)
    • Kinaesthetic
    • Leading
    • Map
    • Meta-cognition
    • Metaphor
    • Pacing
    • Parts
    • Presuppositions
    • Sensory Cues
  11. What is "rapport"?
    The relationship between two people, determined by their communication.  A constant flow of information and mutual respect between two people.
  12. What is "anchors"?
    • External stimuli that create an internal state or response.
    • (Eg. You will automatically stop at a stop sign even if you aren't paying close attention.)
  13. What are "sub modalities"?
    The way you experience the world.  With NLP you can control these sub-modalities.  For example, if you are scared or angry with a person you could visualise them and change some of the "sub-modalities" to make this person less threatening, making them shrink in size or give them big ears!!
  14. What is "chunking"?
    The process of breaking up large pieces of information into smaller organised chunks.  It helps memory and you can learn more clearly.
  15. What is "imprint"?
    Our instincts are triggered by imprints.  For example a child seeing a parent and bonding and becoming attached to a parent.  The sight of the parent is the imprint.
  16. What is "internal Representation (IR)"?
    Each of us has an internal movie we can access.  We see, feel and hear in our minds with scenes that we create.  These scenes and "mental maps" regulate how we see the world and interact with it.  IR is the basis of our personal reality.
  17. What is "kinaesthetic"?
    Feelings, sensations and things you can touch.
  18. What is "leading"?
    A verbal and non-verbal communication with a person in order to get a specific response.
  19. What is "map"?
    An Internal Representation (IR).  Your map is your personal vision of life and the world around you.
  20. What is "meta-cognition"?
    The ability to look into your life and thought process from an outside perspective.
  21. What is a "metaphor"?
    Using a certain set of circumstances that will replicate the patterns in a real life set of circumstances.  A story or an image that represents something else.  For example, a coach is like a conductor.
  22. What is "pacing"?
    A mirroring effect that occurs during rapport building.  You match your voice, body, breathing and language to pace someone so you can then "lead" them.
  23. What are "parts"?
    We are divided into parts on any given goal.  For example "part" of us wants to loose weight, but another part cannot resist the temptation of junk food.  In coaching we identify these parts and address the behaviours.
  24. What is "presuppositions"?
    • This is when it is assumed that you know or have experienced certain ideas, knowledge or experiences.
    • Eg someone says "are you going to be late again".  There is a presupposition that you have been late before.
  25. What are "sensory cues"?
    The process of analysing information you get from your 5 senses.
  26. What are the 4 presuppositions of NLP?
    • The map is not the territory.
    • Everyone lives in their own unique model of the world.
    • The positive worth of an individual is held constant; it is only behaviour which may not be appropriate.
    • Every behaviour has a positive intention.
  27. What are the 4 principles of NLP?
    • Rapport
    • Sensory Awareness
    • Outcome thinking
    • Behavioural flexibility
  28. What is "sensory awareness"?
    Being aware of what is around you in your environment in a deeper and more meaningful way.
  29. What is "outcome thinking"?
    Is about looking towards goals rather than going through life reacting to problems.
  30. What is "behavioural flexibility"?
    If one behaviour is not working you have the flexibility to try another behaviour that might.
  31. What are "SMART" goals?
    • SPECIFIC - goals should be focused and specific
    • MEASURABLE - something that can be measured to determine progress towards achievement
    • ACHIEVALBE - must be something the person has toe resources to achieve
    • REALISTIC - not something near impossible
    • TIMED - give it a due date
  32. What are "POSERS"?
    • POSITIVE - something to obtain rather than avoid.
    • OWN PART - you must have control of achieving the goal
    • SPECIFIC - goals are focused
    • EVIDENCE - there must be a way to monitor your success 
    • RESOURCES - must have access to resourses
    • SIZE - must be achievable, if not change scope
  33. What is "VAK (OG)"?
    • Visual
    • Auditory
    • Kinaesthetic
    • (Olfactory)
    • (Gustatory)
  34. What does "visual" mean?
    People usually think and talk about "seeing" or "picturing" words and concepts.
  35. What does "auditory" mean?
    People who are usually focused on what you are SAYING.
  36. What does "kinaesthetic" mean?
    People who are more interested in how things FEEL and the emotional aspects of something.
  37. What are the two different types of models in NLP?
    • Meta Model
    • Milton Model
  38. What is the "Milton Model"?
    Uses same patterns as Meta Model but in reverse.
  39. What is "TOTE"?
    • A way to test your goals and change behaviour to achieve an outcome.
    • TEST
    • OPERATE (change behaviour)
    • TEST
    • EXIT
  40. What does "In Time" mean in NLP?
    You are able to be in the NOW.  Now is the most important time, past and present aren't as important.
  41. What does ""present state" mean?
    What is your cognitive and emotional state right now in relation to an outcome they are seeking.
  42. What are "frames" in NLP?
    • THe context that surrounds a specific behaviour, the frame gives meaning to a set of events.
    • We can reframe your perspective on a certain subject or idea or even behaviour.
    • Glass half full becomes glass half empty.  We didn't change anything - only the perspective.
Card Set:
2013-11-29 15:23:19

Diploma in Life Coaching
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