This indicates policies, practices, and systems that influence employees’ behavior,
attitudes, and performance.
Human Resource Management
WHAT RESPONSIBILITIES AND ROLES DO HR DEPARTMENTS PERFORM? (9)
Employment and Recruiting
Training and Development
Employee and Community Relations
Health and Safety
Other Roles of HRM (4)
Designing and delivering efficient HRM systems, processes, and practices. These include systems for selection, training, developing, appraising, and rewarding
This HRM role entails managing the commitment and contributions of employees.
HRM role that helps transform organizations to meet the new competitive conditions.
Giving employees online access to HR information
This refers to the practice of having another company provide services.
This refers to the ability of a company to survive and succeed in a dynamic
competitive environment. Company success is based on how well the company meets
the needs of its stakeholders.
This indicates planned or unplanned transformations in an organization’s structure,
technology, and/or people.
Sample Organizational Change (3)
Competitive Challenges Influencing HRM (3)
Merging and Acquisitions
Providing signal to the employees of long-term commitment by the company to the workforce. This practice generates employee loyalty and commitment.
Reducing the size of the pay difference among employees.
HRM Practices that Enhance Competitive Advantage (12)
Selectivity in Recruiting
Participation and Empowerment
Training and Skill Development
Cross utilization and cross-training
Promotion from Within
Measurement of Practices
Forces for Change in Organizations (2)
External Forces for Change in Organizations (3)
Resistance to Change (5)
Fear of the Unknown
Fear of Loss
Fear of Failure
Disruption of Interpersonal Relationships
Behavioral Reactions to Change (4)
It is a psychological withdrawal from change where employee may appear to lose initiative and interest in the job. Employees are physically present but mentally absent.
Individuals reacting in this way feel that their identity has been threatened by change.
It is usually expressed as negativity and anger.
___________ employees are lost and
confused, and often they are unsure of their feelings.
This involves three separate tasks: identifying the problem, isolating its primary causes, and
coming up with an appropriate and effective solution.
The process of getting an organization ready for change.
________ is the implementation of the change plan
The process of institutionalizing the new changes into organizational habits
Model for Change in Organizations (4)
Transactional Activities of HRM (2)
Traditional Activities of HRM (4)
Transformational Activities of HRM (4)
Strategic Redirections and Renewal
Roles of HRM Specialists (6)
Trends in HRM Specialty Ares (3)
Work and Family Programs
A pattern of planned human resource deployments and activities intended to enable
an organization to achieve its goals.
Strategic Human Resource Management
COMPONENTS OF THE STRATEGIC
The process of deciding on strategic direction by defining a company’s mission and
goals, its external opportunities and threats, and its internal strengths and
The process of devising structures and allocating resources to enact the strategy a
company has chosen.
Roles of HRM in Strategy Formulation (3)
The HRM function’s attention is focused on day-to-day activities.
The HRM function is to design systems that implement the strategic plan.
The HRM executive is involved in both strategy formulation and strategy implementation.
This is a statement of the organization’s reason for being; it is usually specifies
the customers served, the needs satisfied and the values received by the
customers, and the technology used.
Are what the company hopes to achieve in the medium- to long-term future.
This consists of examining the organization’s operating environment to identify the
strategic opportunities and threats.
This attempts to identify the organization’s strengths and weaknesses. It focuses on
the quantity and quality of resources available in the organization– financial, capital, technological, and human resources.
The organization’s strategy; the ways an organization will attempt to fulfill its
mission and achieve its long-term goals.
Require that the company maintain the current skills that exist in the organization.
An emphasis on acquiring vendors or suppliers or buying businesses that allow a
company to expand into new markets.
External Growth Strategies
4 important variables determine success in strategy implementation