Scanning, analysis, response, and assessment
: Refers to identifying recurring problems and prioritizing them to select one problem to address.
- Analysis: Examines the identified problem's causes, scope, and effects; includes
- determining how often the problem occurs and how long it has been
- occurring, as well as conditions that appear to create the problem
Acting to alleviate the problem, that is, selecting the alternative solution or solutions.
: Refers to evaluating how effective the intervention was; was the problem solved?