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pmpnhorlando
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Who said "if you can't measure it, you can't manage it"
One of Mr. Green's instructors.
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§Deliverables
§Work performance data
§Change requests
§Project management plan updates
§Project document updates
Direct and Manage Project Work Outputs
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adjusts the performance of the project work with the project management plan
Corrective action
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ensures future performance of the project work with the project management plan
Preventive action
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modifies a non-conformance within the project
Defect repair
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a modification to a project document or plan
update
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Comply with any organizational policies and procedures
Evaluate and select the work authorization system
In line with good project management practice, use the artifacts necessary to get the job done
If necessary, work with a systems analyst to create a PMIS that is workable for your project
Once the system is in place, determine who will be responsible for its day-to-day operation
Evaluate the effectiveness of the PMIS for your project
Guidelines to Effectively Direct and Manage Project Work
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Deliverables
Work performance data
Change requests
Project management plan updates
Project document updates
Direct and Manage Project Work Outputs
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What is difference between QC & QA
QC: Quality Control
QA: Quality Assurance
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Quality management plan
Process improvement plan
Quality metrics
Quality control measurements (an output of 8.3)
Project documents
Perform Quality Assurance Inputs
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A description of a project or product attribute and how to measure it.
Quality Metrics
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The documented results of control quality activities.
Quality Control Measurements
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Who conducts a quality audit
a trained individual from within the performing organization or a qualifiied representative of a third party organization
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When can a quality audit be done
can be conducted at scheduled or random intervals.
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Quality management policy
Collection and use of information
Analytical methods
Cost of quality
Quality process design
Quality Audit Topics
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Who makes the ground rules?
The Team
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Project document originating from Manage Stakeholder Engagement process
Issues log
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Every issue should have what elements
owner - someone responsible for addressing issue
date
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§Human resource management plan
§Project staff assignments
§Team performance assessments
§Issue log
§Work performance reports
§Organizational process assets
Manage Project Team Inputs
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§Observation and conversation
§Project performance appraisals
§Conflict management
§Interpersonal skills
Manage Project Team Tools and Techniques
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§Competition
§Differences in objectives, values, and perceptions
§Disagreements about role requirements, work activities, and individual approaches
§Communication breakdowns
Causes of Conflict
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Conflict is a natural event
a. True
b. False
True
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