Card Set Information
Windows Ch 9 Vocab
10-foot user interface
app sftware used on large screens to control output display menus & other clickable items in fonts large enough to read @ distance of 10 ft.
certificat'n awarded by CompTIA
measures a PC tech's knowledge & skills
system tracks dates,times,& transact'ns of help-desk/on-insite PC support calls, including problem presented, issues addressed, who did what, & when & how ea. call was resolved
chain of custody
documentation tracks evidence used in investigat'n includes:
exactly what, when, & from whom evidence collected, condit'n of evidence, & how evidence was secured while in posses'n of responsible party.
right to copy work that belongs to the creators of works/others to whom the creator transfers this right.
when tech passes customer's problem to higher organizat'l levels because he/she can't solve the problem.
sftware uses database of known facts & rules to simulate human expert's reasoning & decision-making processes.
hardware-assisted virtualization (HAV)
feature of processor whereby it can provide enhanced support for hypervisor sftware to run virtual machines on a systm.
feature must be enabled in BIOS setup.
Home Theater PC (HTPC)
PC designed to play & possibly record music, photos, movies, & video on t.v. /extra-large monitor screen.
case used to accommodate home theater PC & must be small enough to fit on shelf in an entertainmt cntr.
permis'n for individual to use a product/service. manu's method maintaining ownership, while granting permis'n for use to others.
licence allows company to install mult. copies of software/ allows mult employees to execute software from file server
act of making unauthorized copies of orig. sftware, which violates Federal Copyright Act of 1976.
technical ref manuals, included w/sftware packages & hrdware, provide directions for install'n, usage, & troubleshooting
info extends beyond that given in user manuals.
reg desktop computer/laptop sometimes used as a client by a virtualization server
computer has an OS but little computer power & might only need to support a browser used to communc8 w/virtualization server.
entry in a call-tracking system made by whoever receives call for help & tracks & documt act'ns taken
ticket stays open until the issue is resolved.
computer serves up virtual machines to mult client computers & provides a virtual desktop for users on these client machines.