Mgmt307 Final

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  1. Work teams for four purposes
    • Advice
    • Production
    • Project
    • Action
  2. Stages for group development
    • Forming
    • Storming
    • Norming
    • Performing
    • Adjourning
  3. Three kinds of conflict
    • Personalty
    • Intergroup
    • Cross-cultural
  4. Personalty conflict
    interpersonal opposition based on personal dislike, disagreement, or differing styles
  5. Programmed conflict
    • designed to elicit different opinions without inciting people's personal feelings
    • (Devils Advocate & Dialectic Method)
  6. Dialectic Method
    process of having two people or groups play opposing roles in a debate in order to better understand the proposal
  7. Group think
    a cohesive groups blind unwillingness to consider alternatives
  8. Dysfunctional conflict
    conflict that hinders the organization's performance or threatens its interests
  9. Functional conflict
    benefits the main purposes of the organization and serves its interests
  10. Ch13
  11. 5 sources of power
    • Legitimate power (formal position)
    • Reward power
    • Coercive power (threatening)
    • Expert power (knowledge)
    • Referent power (personal attraction)
  12. Ch14
  13. Crowdsourcing
    obtaining needed services, ideas, or content by soliciting contributions from a large group of people and especially from the online community
  14. Ch15
  15. Why control is needed
    • Adapt to change & uncertainty
    • Discover irregularities & errors
    • Reduce costs, Increase productivity, add value
    • Detect oppertunities
    • Deal with complexity
    • Decentralize decision making & facilitate teamwork
  16. Bureaucratic control
    an approach to organizational control that is characterized by use of rules, regulations, and formal authority to guide performance.
  17. Decentralized control
    an approach to organizational control that is characterized by informal and organic structural arrangements
  18. Fixed budget
    allocates resources on the basis of a single estimate of costs
  19. variable budget
    allows the allocation of resources to vary in proportion with various levels of activity
  20. Incremental budgeting
    allocates increased or decreased funds to a department by using the last budget period period as a reference point
Card Set:
Mgmt307 Final
2013-12-11 00:32:47

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