AFJROTC Final Review

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  1. An organization is
    a collection of people brought together to accomplish a specific purpose
  2. Managers
    direct the activities of other people in the organization
  3. Operatives
    work directly on a job or task and have no responsibility for overseeing others
  4. First-line managers are
    usually called supervisors
  5. middle managers
    serve in levels between first-line managers and the top management
  6. top managers
    make decisions about the organization's direction
  7. management is
    the process of getting things done through other people
  8. Efficiency is
    doing a task correctly using as few resources as possible
  9. Effectiveness is
    doing the right task and reaching goals
  10. Planning is most completely described as
    defining goals, setting strategy, and coordinating activities
  11. Organizing is best defined as
    deciding what to do and how to do it
  12. Leading involves
    motivating employees, directing others' activities, and resolving conflicts
  13. Controlling is
    monitoring tasks to see that they are finished as planned
  14. Managers in non-profit organizations
    measure performance exactly like managers in for-profit organizations
  15. All managers
    give input for strategic direction
  16. Conceptual skills of managers are best described as
    the ability to conceive of models and structural charts
  17. Interpersonal skills of managers are best described as
    the abilities to work with, understand, mentor, and motivate people
  18. Technical skills of managers are best described as
    the ability to use tools, procedures, and techniques in a specialized field
  19. Political skills of managers are best described as
    the abilities to build a power base and establish connections
  20. Planning in advance, making quick decisions, having up-to-date information, or staying in tune with the company's objectives describes
    providing for growth and development
  21. The basic goal of organizing and coordinating is
    making sure everyone in an organization is on the same page
  22. Reading, interpreting, and acting on information received describes
    handling information
  23. Providing for growth and development is best described as
    making sure that employees continue to learn on the job
  24. Keeping people focused on the goal and working to cut out conflicts that stand in the way of getting the work done describes
    controlling the organization's environment and resources
  25. Strategic problem solving is best described as
    making decisions and supporting people, which helps employees learn to make their own decisions
  26. A cluster of knowledge, skills, and attitudes related to effective managerial performance are
    management competencies
  27. The marketplace places an important emphasis on managers because
    good managers can turn straw into gold, but poor managers can ruin everything they touch
  28. Management is worth studying because
    everyone has an interest in improving the way organizations are managed
  29. Studying management is important for your career because
    if you work in an organization, you will either manage or be managed
  30. Management related to other disciplines of study such as
    anthropology and economics, psychology and sociology, philosophy and political science
  31. Writers who developed general theories of what managers do and what good management practice is.
    General administrative theorists
  32. The advent of machine power, mass production, and efficient transportation, which began in Britain in the late eighteenth century.
    Industrial Revolution
  33. The breakdown of jobs into narrow, repetitive task
    Division of labor
  34. The ideas of the scientific management theorists and the general administrative theorists
    Classical approach
  35. Any one of the 17 basic hand motions in the Gilbreth's system
  36. Any ideal type of organization with a division of labor, clearly defined hierarchy, detailed rules and regulations, and impersonal relationships.
  37. The use of the scientific method to determine the "one best way" to go a job, and to train workers to it that way.
    Scientific management
  38. Fundamental or universal truths of management practice
    Principles of management
Card Set:
AFJROTC Final Review
2013-12-11 13:41:38

Final Review
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