Mgmt Chapter 9

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bwood190
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252828
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Mgmt Chapter 9
Updated:
2013-12-12 13:49:43
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Mgmt Management Final
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Prep for final exam
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  1. Motivation
    • individuals willingness to exert high levels of effort to reach org goals
    • conditioned by degree to which that effort satisfies some individual need
  2. Need
    internal state that makes certain outcomes appear attractive
  3. Hierarchy of needs theory
    • 1. Physiological needs - food, drink, shelter
    • 2. Safety needs - security and protection from physical and emotional harm
    • 3. Social needs - affection, belongingness, acceptance
    • 4. Esteem needs - internal esteem factors, self respect, autonomy, achievement. External, status, recognition, attention
    • 5. Self actualization, growth, achieve potential, self fulfillment
  4. Extrinsic Motivation
    • Motivation that comes from outside the person and includes pay, bonuses
    • TANGIBLE rewards
  5. Intrinsic motivation
    • Comes from INTERNAL desire to do something
    • Interest, challenge, satisfaction.
  6. 1. Physiological needs
    food, drink, shelter
  7. 2. Safety needs
    • security and protection from physical and emotional
    • harm
  8. 3. Social needs
    affection, belongingness, acceptance
  9. 4. Esteem needs
    • internal esteem factors, self respect, autonomy,
    • achievement. External, status, recognition, attention
  10. 5. Self actualization
    growth, achieve potential, self fulfillment
  11. Theory X
    Assumption that employees have little ambition, dislike work, want to avoid responsibility, and must be closely controlled to perform well
  12. Theory Y
    Assumption that employees can exercise self direction, accept and seek out responsibility and consider work a natural activity.
  13. Motivation- Hygiene Theory
    • Intrinsic factors increase job satisfaction
    • Extrinsic factors relate to job dissatisfaction
  14. Hygiene factors
    • Eliminate job dissatisfaction but do not motivate
    • Happiness does not last
    • Extrinsic
    • Eg, Salary, coworkers, supervision
  15. Motivators
    • Factors that increase job satisfaction and motivate
    • intrinsic
    • eg, achievement, growth, recognition
  16. Theory of Needs
    McClellands theory that the needs for achievement power and affliction are major motives in work
  17. Need for Achievement
    Drive to excel, achieve in relation to a set of standards and strive to succeed
  18. Need for Power
    Need to make others behave in a way that they would not have behaved otherwise
  19. Need for Affiliation
    Desire for friendly and close interpersonal relationships
  20. Four-Drive theory
    • Theory that behaviour is influenced by our innate drives to acquire, bond, learn, defend
    • Drives interact depending on circumstance
  21. Drive to acquire
    • Drive to seek, take control of, and retain objects, and personal experiences
    • Greater performance, negative competition
  22. Drive to bond
    Drive to form social relationships with others
  23. Drive to Learn
    Drive to satisfy our curiosity and understand ourselves and the world around us
  24. Drive to defend
    Drive to protect ourselves both physically and socially
  25. Reinforcement Theory
    • Behaviour is influenced by consequences
    • REINFORCERS
  26. Reinforcers
    Consequences that, when given immediately given a/ behaviour, increase the probability that the behaviour will be repeated.
  27. Equity Theory
    • Employee compares his or her input-outcome ration w/ that of relevant others and then responds to correct any inequity
    • What you give is what you get
  28. Expectancy theory
    • Theory that an individual tends to act in a certain way based on the expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to the individual
    • People act based on outcome

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