Chapter 6 - Product Specifications

The flashcards below were created by user km.kristine on FreezingBlue Flashcards.

  1. What are the steps for establishing target specifications?
    • Prepare a list of metrics
    • Collect competitive benchmarking information
    • Set ideal and marginally acceptable target values
    • Reflect on the results and the process
  2. On a needs-metrics matrix, what do the rows correspond to?
    The customer needs
  3. On a needs-metrics matrix, what do the columns correspond to?
    The metrics
  4. What are the guidelines for constructing a list of metrics?
    • Metrics should be complete
    • Metrics should be dependent, not independent of the variables,
    • Metrics should be practical
    • Some needs cannot easily be translated into quantifiable metrics
    • The metrics should include the popular criteria for comparison in the marketplace
  5. What is used to collect competitive benchmarking information?
    A competitive benchmarking chart
  6. What are two types of target value?
    Ideal value and marginally acceptable value?
  7. What is the ideal value?
    The best result the team could hope for
  8. What is the marginally acceptable value?
    The value of the metric that would just barely make the product commercially viable
  9. What are the five ways to express the values of the metrics?
    • At least X
    • At most X
    • Between X and Y
    • Exactly X
    • A set of discrete values
  10. Setting the final specifications is difficult because of ___.
  11. Trade-offs almost always occur between ___ and ___
    Technical performance metrics, cost
  12. What are the five steps for setting the final specifications?
    • Develop technical models of the product
    • Develop a cost model of the product
    • Refine the specifications, making trade-offs
    • Flow down the specifications as appropriate
    • Reflection on the results and the process
  13. What is a technical model?
    a tool for predicting the values of the metrics for a particular set of design decisions
  14. ___ refer to both analytical and physical approximations of the product
  15. The manufacturing cost at which the company and its distribution partners can make adequate profits while still offering the product to the end customer at a competitive price is known as ___.
    The target cost
  16. What is the bill of materials?
    A list of all parts
  17. A scatter plot of the competitive products along two dimensions selected from the set of metrics; sometimes called a trade-off map is known as a ___.
    Competitive map
  18. Generally, the team will prepare how many competitive maps corresponding to a handful of critical products?
    three or four
Card Set:
Chapter 6 - Product Specifications
2013-12-13 20:21:50
ME 2024 Final Test Chapter Product Specifications

Product Specifications
Show Answers: