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What are some techniques leaders may use during the directive approach to counseling?
- 1. Corrective Training
- 2. Commanding
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What Field Manual covers counseling?
FM 6-22 Appendix B
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What are the characteristics of effective counseling
- 1. Purpose: Clearly define the purpose of counseling.
- 2. Flexibility: Fit the counseling style to the character of each subordinate and to the relationship desired.
- 3. Respect: View subordinates as unique, complex individuals, each with a distinct set of values, beliefs, and attitudes.
- 4. Communication: Establish open, two-way communication with subordinates using spoken language, nonverbal actions, gestures, and body language. Effective counselors listen more than they speak.
- 5. Support: Encourage subordinates through actions while guiding them through their problems.
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What are the three approaches to counseling?
- 1. Directive
- 2. Non-directive
- 3. Combined
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Explain the advantages and disadvantages of Directive counseling
- Advantages:
- -Quickest method
- -Good for people who need clear, concise direction.
- -Allows counselors to actively use their experience.
- Disadvantages:
- -Doesn't encourage subordinates to be part of the solution
- -Tends to treat symptoms, not problems.
- -Tends to discourage subordinates from talking freely.
- -Solution is the counselor's, not the subordinate's
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Explain the advantages and disadvantages of Non-Directive counseling.
- Advantages:-Encourages maturity.
- -Encourages open communication
- -Develops personal responsibility
- Disadvantages:-More time-consuming
- -Requires greatest counselor skill.
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Explain the advantages and disadvantages of Combined counseling.
- Advantages:-Moderately quick
- -Encourages maturity
- -Encourages open communication
- -Allows counselors to actively use their experience
- Disadvantages:-May take too much time for some situations.
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What are the three major categories of developmental counseling?
- 1. Event counseling
- 2. Performance counseling
- 3. Professional growth counseling
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What are some examples of Event counseling?
- 1. Instances of superior or substandard performance.
- 2. Reception and Integration Counseling.
- 3. Crisis Counseling.
- 4. Referral Counseling.
- 5. Promotion Counseling.
- 6. Separation Counseling.
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What areas would you cover in a reception and integration counseling?
- -Chain of Command familiarization.
- -Organizational standards.
- -Security and safety issues.
- -Non-commissioned officer (NCO) support channel (who is in it and how it is used).
- -On- and off-duty conduct.
- -Personnel/personal affairs/initial and special clothing issue.
- -Organizational history, structure, and mission.
- -Soldier programs within the organization, such as Soldier of the Month/Quarter/Year, and educational training opportunities.
- -Off limits and danger areas.
- -Functions and locations of support activities.
- -On- and off-post recreational, educational, cultural, and historical opportunities.
- -Foreign nation or host nation orientation.
- -Other areas the individual should be aware of as determined by the leader.
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What are the 4 stages of the Counseling Process?
- 1. Identify the need for counseling.
- 2. Prepare for counseling.
- 3. Conduct counseling.
- 4. Follow up.
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What are the steps required to prepare for counseling?
- -Select a suitable place
- -Schedule the time
- -Notify the subordinate well in advance
- -Organize information
- -Outline the counseling session components.
- -Plan your counseling strategy.
- -Establish the right atmosphere.
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A counseling session consists of what 4 basic components?
- 1. Opening the session
- 2. Discussing the issues.
- 3. Developing the plan of action.
- 4. Recording and closing the session.
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What is counseling?
Counseling is the process used by leaders to review with a subordinate the subordinate's demonstrated performance and potential.
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What are some counseling techniques leaders may explore during the nondirective or combined counseling approaches?
- 1. Suggesting Alternatives
- 2. Recommending
- 3. Persuading
- 4. Advising
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How many human needs are there?
4 (Physical, Social, Security and Higher (religious))
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What is tact?
A keen sense of what to do or say in order to maintain good relations with others and to avoid offense.
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What is the objective of counseling?
For one person to help another
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What are the 7 steps to problem solving?
- 1. ID the problem
- 2. Gather information
- 3. Develop criteria
- 4. Generate possible solutions
- 5. Analyze possible solutions
- 6. Compare possible solutions
- 7. Make and implement the decision
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What is communication?
Communication is the flow or exchange of information and ideas from one person to another.
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Faulty communications causes most problems. True or False?
True
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Leaders should seek to develop and improve what three leader counseling skills?
- 1. Active Listening
- 2. Responding
- 3. Questioning
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To insure that they understand the message sent to them, the receiver should send what back to the transmitter?
Feedback
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What are the qualities of an effective counselor?
- 1. Respect for subordinates
- 2. Self-awareness
- 3. Cultural awareness
- 4. Empathy
- 5. Credibility
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In communications, your exchange of information has three important parts. What are they?
- 1. Message
- 2. Content
- 3. Context
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Name some good conditions that make for good discipline.
- -High performance standards
- -Loyalty to superiors and subordinates
- -Competitive activities
- -Tough training
- -Open channel of communications
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What course of action should a supervisor take when a subordinate has been performing below his/her usual standards?
- 1. Counsel about substandard performance.
- 2. Attempt to define the problem with the soldier.
- 3. Afford opportunity and time to solve the problem.
- 4. Make a written statement of counseling.
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What are the stresses that influence behavior?
- -Fear
- -Hunger
- -Illness
- -Anxiety
- -Fatigue
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By neglecting the welfare of your Soldiers, you will probably do what?
Lose their respect and loyal cooperation.
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What form is used for counseling?
DA Form 4856 E
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When is the directive approach to counseling most likely to be used?
When time is short, when the LEADER knows what to do, when the counseled soldier has limited problem-solving abilities.
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Is it a requirement that a leader counsel his/her subordinates?
Yes. A leader who neglects to counsel his subordinates is negligent in his performance of duty.
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Is performance counseling limited to bad performance?
No. Counseling may also be for good performance.
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