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PopeJim
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oldest & largest health-care standards-setting body in nation
Joint Commission
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CLIA fed regs are administered by
CMS (Centers for Medicare & Medicaid Services)
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monitor all aspects of IN-house lab work
quality INdicators
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QA programs monitors
outcomes (not INdicators)
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book describing patient prep steps
Specimen Collection Manual
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necessary ElEment rIsk management
- Education
- Evaluation
- Identification
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patient agrees to procedure after being told of consequences
informed consent
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develops guidelines and sets standards for lab procedures
CLSI
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employer sued b/c of phlebotomists negligence
vicarious liability
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NPSGs
Joint Commission's annual safety requirement goals
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compare current tests results w/ previous ones
delta check
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QI for the process of "test requesting"
ordering accuracy
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failure to exercise "due care"
negligence
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program governing all activities of the health care facility
TQM (time quality management)
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employees create quality processes & improve customer satisfaction
QA
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protects patients, employees, and employers from loss or injury
risk management
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examines each procedural step for accuacy
QC
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info about each chemical & emergency procedures
MSDS
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quantity not sufficient
QNS
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education program requirement
Accreditation
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individual ed requirement
Certification
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JACHO mandated ongoing ____ by each dept
evals
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processes are actual procedures that are done to a patient to improve cust sat
True
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Incorrect treatment of a patient by a health care worker
malpractice
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as close as possible to the true value
accuracy
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non-governmental, voluntary org
JCAHO
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liquid, serum, or freeze-dried materials w/ know value, prepped, and tested by manufacture
control substance
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