Phlebotomy Quiz #2

  1. oldest & largest health-care standards-setting body in nation
    Joint Commission
  2. CLIA fed regs are administered by
    CMS (Centers for Medicare & Medicaid Services)
  3. monitor all aspects of IN-house lab work
    quality INdicators
  4. QA programs monitors
    outcomes (not INdicators)
  5. book describing patient prep steps
    Specimen Collection Manual
  6. necessary ElEment rIsk management
    • Education
    • Evaluation
    • Identification
  7. patient agrees to procedure after being told of consequences
    informed consent
  8. develops guidelines and sets standards for lab procedures
    CLSI
  9. employer sued b/c of phlebotomists negligence
    vicarious liability
  10. NPSGs
    Joint Commission's annual safety requirement goals
  11. compare current tests results w/ previous ones
    delta check
  12. QI for the process of "test requesting"
    ordering accuracy
  13. failure to exercise "due care"
    negligence
  14. program governing all activities of the health care facility
    TQM (time quality management)
  15. employees create quality processes & improve customer satisfaction
    QA
  16. protects patients, employees, and employers from loss or injury
    risk management
  17. examines each procedural step for accuacy
    QC
  18. info about each chemical & emergency procedures
    MSDS
  19. quantity not sufficient
    QNS
  20. education program requirement
    Accreditation
  21. individual ed requirement
    Certification
  22. JACHO mandated ongoing ____ by each dept
    evals
  23. processes are actual procedures that are done to a patient to improve cust sat
    True
  24. Incorrect treatment of a patient by a health care worker
    malpractice
  25. as close as possible to the true value
    accuracy
  26. non-governmental, voluntary org
    JCAHO
  27. liquid, serum, or freeze-dried materials w/ know value, prepped, and tested by manufacture
    control substance
Author
PopeJim
ID
255610
Card Set
Phlebotomy Quiz #2
Description
Phlebotomy Quiz #2
Updated