Phlebotomy Quiz #2

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oldest & largest health-care standards-setting body in nation

Joint Commission
CLIA fed regs are administered by

CMS (Centers for Medicare & Medicaid Services)
monitor all aspects of IN-house lab work

quality INdicators
QA programs monitors

outcomes (not INdicators)
book describing patient prep steps

Specimen Collection Manual
necessary ElEment rIsk management
- Education
- Evaluation
- Identification
patient agrees to procedure after being told of consequences

informed consent
develops guidelines and sets standards for lab procedures

CLSI
employer sued b/c of phlebotomists negligence

vicarious liability
NPSGs

Joint Commission's annual safety requirement goals
compare current tests results w/ previous ones

delta check
QI for the process of "test requesting"

ordering accuracy
failure to exercise "due care"

negligence
program governing all activities of the health care facility

TQM (time quality management)
employees create quality processes & improve customer satisfaction

QA
protects patients, employees, and employers from loss or injury

risk management
examines each procedural step for accuacy

QC
info about each chemical & emergency procedures

MSDS
quantity not sufficient

QNS
education program requirement

Accreditation
individual ed requirement

Certification
JACHO mandated ongoing ____ by each dept

evals
processes are actual procedures that are done to a patient to improve cust sat

True
Incorrect treatment of a patient by a health care worker

malpractice
as close as possible to the true value

accuracy
non-governmental, voluntary org

JCAHO
liquid, serum, or freeze-dried materials w/ know value, prepped, and tested by manufacture

control substance

Author

PopeJim

255610

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Phlebotomy Quiz #2

Description

Phlebotomy Quiz #2

Updated

1/8/2014, 8:42:07 PM

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