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Phlebotomy Quiz #2
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Create
oldest & largest health-care standards-setting body in nation
Joint Commission
CLIA fed regs are administered by
CMS (Centers for Medicare & Medicaid Services)
monitor all aspects of IN-house lab work
quality INdicators
QA programs monitors
outcomes (not INdicators)
book describing patient prep steps
Specimen Collection Manual
necessary ElEment rIsk management
Education
Evaluation
Identification
patient agrees to procedure after being told of consequences
informed consent
develops guidelines and sets standards for lab procedures
CLSI
employer sued b/c of phlebotomists negligence
vicarious liability
NPSGs
Joint Commission's annual safety requirement goals
compare current tests results w/ previous ones
delta check
QI for the process of "test requesting"
ordering accuracy
failure to exercise "due care"
negligence
program governing all activities of the health care facility
TQM (time quality management)
employees create quality processes & improve customer satisfaction
QA
protects patients, employees, and employers from loss or injury
risk management
examines each procedural step for accuacy
QC
info about each chemical & emergency procedures
MSDS
quantity not sufficient
QNS
education program requirement
Accreditation
individual ed requirement
Certification
JACHO mandated ongoing ____ by each dept
evals
processes are actual procedures that are done to a patient to improve cust sat
True
False
True
Incorrect treatment of a patient by a health care worker
malpractice
as close as possible to the true value
accuracy
non-governmental, voluntary org
JCAHO
liquid, serum, or freeze-dried materials w/ know value, prepped, and tested by manufacture
control substance
Author
PopeJim
ID
255610
Card Set
Phlebotomy Quiz #2
Description
Phlebotomy Quiz #2
Updated
1/8/2014, 8:42:07 PM
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