BCIS Quiz 2

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malpal84
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BCIS Quiz 2
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2014-02-02 21:11:18
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BCIS
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  1. The use of a conference
    call is an example of ________ communication.

    A) indirect
    B) synchronous
    C) sequential
    D) unidirectional
    Synchronous
  2. The directors of a
    company meet to decide if they should start a new product line or not. This is
    an example of a(n) ________ decision.

    A) procedural
    B) strategic
    C) operational
    D) managerial
    Strategic
  3. Which of the following
    is an example of a strategic decision?

    A)deciding to open a centralized distribution system
    B) deciding to give an employee certain tasks and responsibilities
    C) deciding to increase the salaries of a group of employees
    D) deciding to increase the reorder quantity of raw materials
    Deciding to open a centralized distribution system
  4. Version-management
    systems ________.

    A) provide workflow control to manage the activities that are predefined by the
    group
    B) track changes to shared documents
    C) provide version control of documents
    D) allow checkout of documents before they are edited
    Track changes to shared documents
  5. Which of the following
    alternatives for sharing content provides version control?

    A) Windows Live SkyDrive
    B) Wikis
    C) Google Drive
    D) Microsoft SharePoint
    Microsoft SharePoint
  6. Collaboration occurs
    when a number of people ________.

    A) come together to perform tasks that are different
    B) work together to achieve a common goal
    C) work without having to critically analyze each other's work
    D) perform independent tasks that are important
    Work together to achieve a common goal
  7. A project manager
    defines the tasks that her team members have to perform and determines the
    schedule for carrying out each of the tasks. This project is in the ________
    phase of project management.

    A) planning
    B) doing
    C) starting
    D) finalizing
    Planning
  8. Being ________ is one of
    the most important characteristics of an effective collaborator.

    A) experienced in collaborating
    B) a well organized and popular person
    C) a dynamic and persuasive presenter
    D) able to give negative feedback
    Able to give negative feedback
  9. Who is most likely to
    use asynchronous communication?

    A) employees who work in an assembly line
    B) members of a team who work in different time zones
    C) managers who work in the same office
    D) a group of directors who periodically meet for board meetings
    Members of a team who work in different time zones
  10. One of the procedures of
    a collaboration project is task status reporting. This is performed in the
    ________ phase of the project.

    A) starting
    B) following
    C) planning
    D) doing
    Doing
  11. ________ communication
    occurs within a team when all team members meet at the same time.

    A) Sequential
    B) Virtual
    C) Synchronous
    D) Unidirectional
    Synchronous
  12. Which of the following
    questions is best answered through unstructured decision making?

    A)How many overtime hours should be used to fill this order?
    B) Should we continue to outsource our bookkeeping processes?
    C) When should the next batch be scheduled to reduce idle time?
    D) What is the acceptable defect ratio for this product?
    Should we continue to outsource our bookkeeping processes?
  13. Which of the following
    is a feature of Microsoft Lync?

    A) concurrent editing
    B) discussion forums
    C) content management and control
    D) multi-party text chat
    Multi-party text chat
  14. ________ decisions are
    decisions that support day-to-day activities.

    A) Operational
    B) Strategic
    C) Tactical
    D) Managerial
    Operaional
  15. Which of the following
    is a comprehensive tool for content sharing?

    A) Microsoft Lync
    B) Skype
    C) SharePoint
    D) Google Drive
    SharePoint
  16. Identify the project management
    phase in which the tasks of a project are performed.

    A) doing
    B) planning
    C) starting
    D) finalizing
    Doing
  17. The main purpose of the planning phase in a project is
    to ________.

    A) determine who will do what and by when
    B) set up the project scope and initial budget
    C) decide if the task status reporting process is needed or not
    D) accomplish the project tasks effectively
    A determine who will do what and by when
  18. A student team, which is assigned a term project, meets
    and divides the work into sections and then team members work independently on
    their individual pieces. An hour before the project is due the team members
    meet again to assemble their independent pieces into a whole. Which of the
    following is lacking in this activity?

    A) cooperation
    B) interdependence
    C) systems thinking
    D) collaboration
    Collaboration
  19. A project manager has to manage tasks and budgets and
    solve problems during the ________ phase of project management.

    A) starting
    B) finalizing
    C) doing
    D) planning
    Doing
  20. Andrea, the floor supervisor at a call center, calls
    Bryan, a call attendant, to her office. She reports observing a few critical
    omissions in his calls, a finding supported by recent customer surveys. Bryan
    feels that Andrea is just throwing her weight around. Which of the following is
    a valid observation of this scenario?

    A) Andrea failed to express an unpopular viewpoint.
    B) The office lacks a communication system.
    C) Bryan needs to learn to
    receive feedback.
    D) Bryan is self-managing and requires low supervision.
    Bryan needs to learn to receive feedback.
  21. With version-control systems, shared documents are
    placed into shared directories called ________.

    A) caches
    B) data cubes
    C) data mines
    D) libraries
    Libraries
  22. Project teams should document project results and
    learnings. Which of the following is the project management phase in which the
    teams perform this function?

    A) finalizing
    B) planning
    C) starting
    D) doing
    Finalizing
  23. Asynchronous communication occurs when team members
    ________.

    A) cannot arrive at a common consensus after discussions
    B) do not meet at the same
    time
    C) engage in conflicting discussions
    D) communicate in a sequential manner
    Do not meet at the same time
  24. A company's top managers
    meet to decide on a potential merger with one of its competitors. They discuss
    various aspects of the merger, such as business valuations and conducting due
    diligence. This is an example of ________ decision making.

    A) programmed
    B) operational
    C) unstructured
    D) asynchronous
    Unstructured
  25. ________ decisions are
    the most structured and have very little need for collaboration.

    A) Managerial
    B) Tactical
    C) Strategic
    D) Operational
    Operational
  26. Identify the least
    important characteristic for an effective collaborator.

    A) being skillful at giving negative feedback
    B) showing ability to receive negative feedback
    C) willingness to enter difficult conversations
    D) being an experienced businessperson
    Being an experienced businessperson
  27. An organization uses a
    formula to compute the reorder quantity of an item in inventory. This is an
    example of a(n) ________ decision process.

    A) strategic
    B) corporate
    C) structured
    D) organizational
    Structured
  28. ________ is a process
    that occurs when the collaboration tool limits, and sometimes even directs,
    user activity.

    A) Document monitoring
    B) Version management
    C) Document tracking
    D) Version control
    Version control
  29. Which of the following is a primary purpose of
    collaboration?

    A) combining pieces of work
    B) performing routine tasks
    C) becoming informed
    D) evaluating coworkers
    Becoming informed
  30. ________ is a popular
    commercial webinar product used in virtual sales presentations.

    A) Microsoft SharePoint
    B) WebEx
    C) Google Drive
    D) MS Office Web
    WebEx
  31. The fundamental purpose
    of the starting phase of a project is ________.

    A) managing tasks and budgets
    B) setting the ground rules for
    the collaboration
    C) outlining the tasks to be accomplished
    D) accomplishing the project tasks effectively
    Setting the ground rules for the collaboration
  32. Which of the following
    information system requirements falls into the content sharing category?

    A) providing for team and member recognition
    B) tracking versions of many
    documents
    C) offering easy-to-use multiparty communication
    D) presenting intrateam learning
    Tracking versions of many documents
  33. The decision about team
    members' roles and authorities is made during the ________ phase of a project.

    A) evaluating
    B) doing
    C) planning
    D) starting
    Starting
  34. Project metadata is data
    that is ________.

    A) utilized to manage the project
    B) developed to design new offerings
    C) part of the collaboration's work product
    D) used in documents to describe recommended solutions
    Utilized to manage the project
  35. Which of the following
    observations about the relationship between decision type and decision process
    is true?

    A) The higher levels of decision
    making are associated with unstructured decision processes.
    B) Higher-level organizational decisions should be highly structured.
    C) Need for collaboration is highly significant for lower-level, structured decisions.
    D) Managerial decisions tend to be highly structured, whereas operational decisions are unstructured.
    The higher levels of decision making are associated with unstructured decision processes
  36. Which of the following
    statements is true about working with Google Drive?

    A) Users are not allowed to simultaneously see and edit documents.
    B) Google tracks document revisions, with brief summaries of changes made.
    C) Documents are stored on the user's computer.
    D) Google accounts are not necessarily required to edit documents.
    Google tracks document revisions, with brief summaries of changes made
  37. An organization defines
    the rules that govern a project that it needs to undertake and the people who
    should perform the tasks. The project is in the ________ phase of project
    management.

    A) starting
    B) finalizing
    C) planning
    D) doing
    Finalizing
  38. The need for
    collaboration is greatest for ________ decisions.

    A) strategic
    B) operational
    C) procedural
    D) managerial
    Strategic
  39. Which of the following decisions
    is least likely to involve collaboration?

    A) What products should we include in the new product line?
    B) Should our company acquire company A?
    C) What type of relationship should the company maintain with company A?
    D) How much of product A should be ordered from vendor B?
    How much of product A should be ordered from vendor B
  40. The term ________ refers
    to a collaboration tool where team members can easily respond and the
    management can easily identify the people who have not responded to a request.

    A) webinars
    B) discussion forums
    C) wikis
    D) team surveys
    Wikis
  41. Which of the following
    is a key difference between strategic decisions and managerial decisions?

    A) Strategic decisions involve financial issues, whereas managerial decisions do not involve financial issues.
    B) Managerial decisions concern allocation and utilization of resources, whereas strategic decisions concern
    organizational issues.
    C) Managerial decisions concern organizational issues, whereas strategic
    decisions concern external issues.
    D) Strategic decisions deal with the allocation and utilization of resources,
    whereas managerial decisions deal with day-to-day activities.
    Managerial decisions concern allocation and utilization of resources, whereas strategic decisions concern organizational issues.
  42. Using a standardized
    procedure to calculate the incentives of employees is an example of a(n)
    ________ decision.

    A) unstructured
    B) structured
    C) parallel
    D) sequential
    Structured
  43. Departmental heads should determine the computer hardware and programs that
    are needed for their department. This is an example of a(n) ________
    decision.

    A) operational
    B) managerial
    C) procedural
    D) strategic
    Managerial
  44. Which of the following
    is a reason why discussion forums are better than emails in asynchronous
    communication?

    A) They are best suited to transmit personalized information.
    B) They ensure that all team members are involved in the discussion.
    C) They keep the discussion from getting off track.
    D) They facilitate real-time communication between participants.
    They keep the discussion from getting off track
  45. According to Hackman,
    which of the following is a primary criterion for judging team success?

    A) growth in team capability
    B) experience in collaborating
    C) ability to be dynamic
    D) availability of external help
    Growth in team capability
  46. Which of the following
    collaboration activities is mainly concerned with content sharing rather than
    communication?

    A) increasing team satisfaction
    B) promoting team growth
    C) iteration
    D) feedback
    Iteration
  47. Which of the following
    tools facilitates asynchronous communication?

    A) discussion forum
    B) videoconferencing
    C) webinar
    D) screen-sharing application
    Discussion forum
  48. Project data is data
    that is ________.

    A) used to manage a project
    B) part of documents such as schedules and budgets
    C) part of the collaboration's work product
    D) used as a pointer to task data
    Part of the collaboration's work product
  49. Which of the following
    is an example of project data?

    A) list of project tasks
    B) schedule
    C) design document
    D) budget
    Design document
  50. Project leaders have to
    take decisions on the allocation and utilization of materials and labor. Such
    decisions are called ________ decisions.

    A) top-level
    B) strategic
    C) managerial
    D) operational
    Managerial

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